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Urban Hotel Aix-les-Bains, BW Signature Collection

3.5 star property
Hotel with spa, near Grand Cercle Casino

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Photo gallery for Urban Hotel Aix-les-Bains, BW Signature Collection

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Interior
Premium bedding, in-room safe, desk, blackout drapes
Reception
Urban Hotel Aix-les-Bains, BW Signature Collection offers a tranquil retreat near Grand Cercle Casino. Relax with dry cleaning/laundry services, unwind in the sauna or steam room, and take advantage of an indoor pool with sun loungers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Pool
  • Air conditioning
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
$92 nightly
The total price is $104
Aug 31 - Sep 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
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  • Parking available
8.8 out of 10, Excellent, 516 reviews
$111 nightly
The price is $126
Sep 15 - Sep 16
Total with taxes and fees
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About the neighborhood

Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100

What's nearby

  • Congress Centre - 3 min walk - 0.3 km
  • Grand Cercle Casino - 3 min walk - 0.3 km
  • Thermes Chevalley - 8 min walk - 0.7 km
  • National Thermal Baths - 17 min walk - 1.5 km
  • Lake Bourget - 3 min drive - 2.1 km

Getting around

  • Chambery (CMF-Chambery - Savoie) - 15 min drive
  • Saint-Exupery Airport (LYS) - 60 min drive
  • Grenoble (GNB-Grenoble - Isere) - 65 min drive
  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Viviers du Lac Station - 9 min drive
  • Grésy-sur-Aix Station - 11 min drive

Restaurants

  • ‪L'Arbre A Palabres - ‬6 min walk
  • ‪Le Lotus Blanc - ‬5 min walk
  • ‪Centre des Congrès - ‬3 min walk
  • ‪La Balançoire By La Bicyclette Rose - ‬6 min walk
  • ‪La Rotonde - ‬3 min walk

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

Urban Hotel Aix-les-Bains, BW Signature Collection puts you just a 5-minute drive from Lake Bourget. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. Other highlights include a fitness center, a hot tub, and a sauna.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (EUR 13 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Shared refrigerator
  • Room service (limited hours)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Boat tours nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (377 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Espace détente. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 100 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 10 for children
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
  • Spa access is available for an extra charge of EUR 16 per day

Renovations and closures

The following facilities are closed on Monday, Wednesday, and Sunday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Covered self parking costs EUR 13 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains

Frequently asked questions

Does Urban Hotel Aix-les-Bains, BW Signature Collection offer free cancellation for a full refund?

Yes, Urban Hotel Aix-les-Bains, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Urban Hotel Aix-les-Bains, BW Signature Collection?

Yes. Self parking costs EUR 13 per night. Parking spots may be limited.

What are the check-in and check-out times at Urban Hotel Aix-les-Bains, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Urban Hotel Aix-les-Bains, BW Signature Collection?

No, this hotel doesn't have a casino, but Grand Cercle Casino (4-min walk) and New Castel Casino (21-min drive) are both nearby.

What is there to do at Urban Hotel Aix-les-Bains, BW Signature Collection and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and soothe your senses in the hot tub. Urban Hotel Aix-les-Bains, BW Signature Collection also has an indoor pool and a sauna, as well as a steam room.

What's the area around Urban Hotel Aix-les-Bains, BW Signature Collection like?

Urban Hotel Aix-les-Bains, BW Signature Collection is in Aix-les-Bains City Center, a short 6-minute walk from Aix-les-Bains - Le Revard Station and 3 minutes' walk from Congress Centre.

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Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious.
stuart, 2-night trip

10/10 Exceptional

Super location. Modern Rooms. Friendly Staff.

Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
Kenneth, 2-night trip

10/10 Exceptional

Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Ian, 2-night trip

10/10 Exceptional

.
Valerie, 7-night trip

8/10 Very good

Good hotel

Good hotel with value for money.
ANIRUDH REDDY, 3-night trip

6/10 Good

Super
Pascal, 1-night trip

10/10 Exceptional

Decent and clean hotel

The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
1-night trip

10/10 Exceptional

This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
David, 5-night trip

10/10 Exceptional

Dominique, 1-night trip

4/10 Fair

J'ai été très déçu d'être obligé de payer un supplément de 96 euros et de changer de chambre pour pouvoir accéder à la piscine Sur ma réservation sur hôtel.com rien m'indiquer que la piscine n'était pas accessible avec ma réservation.De plus la responsable n'est vraiment pas agréable avec le client qui réserve sur hôtel.com. c'est bien la première fois que je réserve un hôtel avec piscine et que je dois payer pour accéder à la piscine. J'ai donc était très mal reçu, et j'ai l'impression de m'être fait avoir. Publicité mensongère ?
3-night trip

10/10 Exceptional

Christophe, 1-night trip

10/10 Exceptional

Julien, 1-night trip

8/10 Very good

Andre-michel, 1-night trip

8/10 Very good

2-night trip

4/10 Fair

Agréable mais déçu

Séjour agréable dans un hôtel moderne. Le 4 étoiles est un peu sur coté. Très déçu d’apprendre à l’arrivée qu’il payer 32€ pour aller dans la piscine, qui se trouve être incluse et mise en avant (1ere photo de l’hôtel).
2-night trip

10/10 Exceptional

Raphael, 3-night trip

10/10 Exceptional

Sophie, 1-night trip

10/10 Exceptional

Anne, 1-night trip

4/10 Fair

Mauvais rapport qualité prix

Très déçue par cet hôtel qui paraissait très bien lors de la réservation mais qui c est avéré très décevant. Chambre supérieure petite et avec une forte odeur de tabac. Tapisserie moche. Ménage pas fait il a fallu réclamer des serviettes propres à l accueil en rentrant le soir. Bouteille d eau Christ Aline premier prix alors qu il y avait de l eau d aix les bains sur les photos. Petit déjeuner à 19€ beaucoup trop cher. On a trouvé beaucoup moins cher en terrasse dans la rue piétonne tout proche. Pour le positif: personnel de l accueil aimable et spa très bien. Mais pour le reste, hôtel qui Ne vaut pas son prix
nathalie, 2-night trip

8/10 Very good

Anne Sophie, 3-night trip

6/10 Good

Aurait pu être satisfaisant.

Chambre "supérieure" et literie satisfaisantes, ménage correct, bon emplacement hôtel. Conversations bruyantes et bruit très tard et la nuit dans couloir et certaines chambres que l'isolation n'atténue pas et vs réveille très tôt = empêche de se reposer. Les employés et la direction devraient s'impliquer davantage pour faire respecter les fondamentaux du savoir se comporter à l'hôtel.
catherine, 5-night trip

8/10 Very good

Chambre simple et confortable. Petit déjeuner varié.
Dominique, 1-night trip

2/10 Poor

Très décevant

L enregistrement a pris 30 minutes alors que j’étais seul à la réception. L’employée est partie en laissant l accueil vide pendant un long moment. Je constate ensuite que je n avais pas de serviettes de bain dans la chambre. On me propose de m en monté mais après plus d’une heure toujours rien. Des clients avec un chien l on laisse enfermé, il a aboyé toute l après midi et tôt le matin sans que personne ne fasse rien
Grégory, 1-night trip

8/10 Very good

Sylvain, 4-night trip

10/10 Exceptional

FABRICE, 1-night trip