I arrive 30 minutes prior to check in. I waited 15 minutes at the desk, called the office 3 times before housekeeping notified me to check in at the ajoined sister hotel. 15 minutes prior to checkin time, I entered the sister hotel, where I was informed I wasn't able to check in until 3. There were no visible guests, the hotel was not full. At 259, the person at the check in desk went outside. When he returned, a line of 6 parties formed to check in. The staff, changed the printer paper. It was hot in the lobby, the hotel had a strong smell, the parking lot has broken glass and disabled vehicles. I didn't check in and forfeited the room charge. Too many bad vibes.