10/10 Exceptional
Jan 29, 2025
Made a a sad trip a pleasant experience.
We were here for a family emergency that became a death in the family. The hotel is only a few minutes from Medical City Denton, which gave me quick access to the hospital.
The staff seemed incredibly sweet. They appeared to be genuinely happy to help, and apologetic if they didn’t have the exact solution we asked for.
The rooms were clean and felt much nicer than most of the hotels I’ve stayed in. The ceiling fans and chandeliers were a nice touch.
The vending areas no longer have machines, but there is a “store” of sorts at the front desk.
The breakfast wasn’t great, but for a person without food allergies, it would be a fine way to start the day. Everything was clean and tidy and kept well-stocked. The staff were attentive and eager to please. My partner enjoyed the cappuccino machine as long as he added half-and-half to make it more creamy, but it was just a sort of gas station cappuccino machine that made the coffee taste like Swiss Miss hot chocolate. I think the sweetness of the staff really bumped up my review of the breakfast. If I ever needed to go back to Denton for some reason, I would try to stay there again.
Rebecca
Rebecca, 3-night trip
Verified Hotels.com guest review