4/10 Fair
Feb 10, 2025
Room given to someone else
After the computer at check in failing then the card machine did not work, the receptionist then used another computer gave me the key, but still card machine not working, went to the room only to find it was occupied with another guests clothes and case in! Went back to reception and had to wait for another room, the room was an adjoining room and very noisy. I stupidly left a pair of trousers in the room, contacted the hotel after the stay to be told I had to arrange collection as they don't have a delivery service, considering the above I thought they may have made a exception. Also main bar very poorly stocked no choice of beer, shame hotel seemed ok, may not return
wayne
wayne, 1-night business trip
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