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Grand Palladium White Sand Resort & Spa All Inclusive

5.0 star property
Kantenah beachfront property with spa and beach bar

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Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

Aerial view
Aerial view
Lobby sitting area
Exterior
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
At the Grand Palladium White Sand Resort & Spa All Inclusive, near Akumal Beach, enjoy a private beach with sun loungers and beach massages. Indulge in a free breakfast buffet, savor Mexican cuisine at one of 5 restaurants or unwind with Pilates classes at the gym. Helpful staff are also on hand to make your stay extra special.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 6 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
$274 nightly
The total price is $331
Aug 21 - Aug 22
Total includes taxes and fees

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Junior Suite Single use Garden View

1 bedroom, minibar, in-room safe, desk

Junior Suite Single use Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 566 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Junior Suite, Beachside | 1 bedroom, minibar, in-room safe, desk

Junior Suite, Beachside

7.8 out of 10
Good
(18 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 566 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Beachside

Suite, Beachside | 1 bedroom, minibar, in-room safe, desk

Suite, Beachside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Bungalow by the lake

Romance Bungalow by the lake | 1 bedroom, minibar, in-room safe, desk

Romance Bungalow by the lake

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 744 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Junior Suite Poolside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

1 bedroom, minibar, in-room safe, desk

Junior Suite Garden View

8.0 out of 10
Very good
(34 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 566 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View

Suite Garden View | 1 bedroom, minibar, in-room safe, desk

Suite Garden View

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Sofa bed - double
Ceiling fan
  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 566 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

1 bedroom, minibar, in-room safe, desk

Suite Deluxe

  • 731 sq ft
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Bungalow Superior with Pool View

1 bedroom, minibar, in-room safe, desk

Bungalow Superior with Pool View

  • 742 sq ft
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Superior

1 bedroom, minibar, in-room safe, desk

Suite Superior

  • 731 sq ft
  • Sleeps 3

View all photos for Suite Deluxe

1 bedroom, minibar, in-room safe, desk

Suite Deluxe

  • 731 sq ft
  • Sleeps 4

View all photos for Suite Deluxe with View

1 bedroom, minibar, in-room safe, desk

Suite Deluxe with View

  • 731 sq ft
  • Sleeps 1

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Deluxe

1 bedroom, minibar, in-room safe, desk

Suite Deluxe

  • 731 sq ft
  • Sleeps 3

View all photos for Suite Superior

1 bedroom, minibar, in-room safe, desk

Suite Superior

  • 731 sq ft
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Superior

1 bedroom, minibar, in-room safe, desk

Suite Superior

  • 731 sq ft
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 1

View all photos for Suite Superior

1 bedroom, minibar, in-room safe, desk

Suite Superior

  • 731 sq ft
  • Sleeps 3

View all photos for Suite Deluxe

1 bedroom, minibar, in-room safe, desk

Suite Deluxe

  • 731 sq ft
  • Sleeps 3

View all photos for Suite Deluxe

1 bedroom, minibar, in-room safe, desk

Suite Deluxe

  • 731 sq ft
  • Sleeps 4

View all photos for Suite Superior

1 bedroom, minibar, in-room safe, desk

Suite Superior

  • 731 sq ft
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 570 sq ft
  • Sleeps 1

View all photos for Suite Superior

1 bedroom, minibar, in-room safe, desk

Suite Superior

  • 731 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 1

Villa Luxury

  • 624 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

Villa Luxury with Garden View

  • 624 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 4

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About the neighborhood

Map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

What's nearby

  • Akumal Beach - 6 min drive - 7.1 km
  • Cenote Azul - 6 min drive - 8.1 km
  • Yal-ku Lagoon - 9 min drive - 5.3 km
  • Half Moon Bay - 9 min drive - 8.9 km
  • Xel-Há Park - 15 min drive - 19.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 66 min drive
  • Tulum Intl. Airport (TQO) - 71 min drive
  • Cozumel Intl. Airport (CZM) - 23.8 miles/38.3 km

Restaurants

  • ‪Xtra Time Sport Bar - ‬8 min walk
  • ‪Lobby Bar White Sand - ‬1 min drive
  • ‪Helios Restaurant - ‬2 min drive
  • ‪Guacamayas Bar - ‬7 min drive
  • ‪Ikebana Japanese Restaurant - ‬9 min drive

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium White Sand Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 6 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 264 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 8 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 2 per night

Renovations and closures

The property will be renovating from June 1 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the property will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium White Sand Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium White Sand Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium White Sand Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Grand Palladium White Sand Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Grand Palladium White Sand Resort & Spa All Inclusive also has 2 swim-up bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, there are 5 onsite restaurants.

Does Grand Palladium White Sand Resort & Spa All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Grand Palladium White Sand Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Beach
Buffets
Booking
Drinks
Water
Recreation

What guests liked

  • The beach at this property is beautiful, clean, and perfect for relaxation with some areas having white fine sand. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great concierge staff Cielo and David. Fabulous room aytendants and turn down attendants. Supep friendly staff.
Vladan, 6-night trip

10/10 Excellent

Everything was excellent! Every staff member there was so friendly. Thanks to David (concierge) for making sure we were taken care of!
Kimberly Renee, 5-night trip

10/10 Excellent

good
Richard Van, 2-night trip

10/10 Excellent

Very good and easy
Muhammad, 4-night trip

10/10 Excellent

The only thing I did not like was the beach it was full of seaweed
YADIRA, 4-night trip

10/10 Excellent

The resort is beautiful and spotless. Every single staff member was very friendly and helpful. They appear to really like their jobs. We truly appreciated having our own "butler" in the beachside junior suite, building 59.
Lawrence Allan, 5-night trip

10/10 Excellent

The place was different stay then unusal, but very nice. All the staff were very kind. what to be better was the pillows to smell fresher, then what we had.
Margie, 4-night trip

10/10 Excellent

The place is very pleasant. The staff is very friendly. The restaurant service is excellent. The food is excellent
ZAIRA, 1-night trip

10/10 Excellent

We had a concierge that was amazing her name was cielo she helped us with everything we needed for n the property and outside the property with the excursions
Yadira, 7-night trip

10/10 Excellent

Amazing staff and clean property. Dave y cielo were amazing
Luis, 5-night trip

10/10 Excellent

Beautiful and relaxing resort.
Lisa, 3-night trip

10/10 Excellent

Our families enjoyed our stay at the Grand Palladium White Sands. The ability to have access to all pools and hotels was fantastic. The dinner locations were enjoyable and the food was delicious. The buffets were also great. The staff was extremely accommodating and getting around the resort was easy with the shuttles picking you up every few minutes. I would also like to send a shout out to David and Cielo who assisted us with everything that we needed such as dinner reservations, shows, shuttle pick up etc. We all really enjoyed having them around at a moments notice. Our family cant wait to go back again soon!
Christopher Heath, 5-night trip

10/10 Excellent

Very quiet and beautiful scenery. Everything is a small walk away. This resort offers everything, spa, fine dining and live entertainment. The staff is amazing and will do everything possible to make your stay even better.
Lervy De Jesus, 4-night trip

10/10 Excellent

Great place to stay,great staff, great people
Rodrigo, 3-night trip

10/10 Excellent

Cielo and David are very friendly and helpful. They booked all our dinners.
Yazmin, 6-night trip

10/10 Excellent

This resort was beyond amazing
Rebecka, 4-night trip

10/10 Excellent

David and Cielo were very attentive and professional,
Renan, 6-night trip

10/10 Excellent

The food was incredible! I would highly recommend this resort!
Claudia, 7-night trip

10/10 Excellent

Staff was overall amazing and friendly! Especially David who was the concierge assigned to our villa. He went above and beyond, always checking in making sure we had a great experience. Overall, the resort offers a wide variety of restaurants and pools from family to adult only options.
Yicel Ramirez, 5-night trip

10/10 Excellent

This place was absolutely amazing
Deryl, 7-night trip

10/10 Excellent

Excellent service from all of the staff! Everyone was kind and courteous and very informative. From the restaurants, to the front desk, to the pools, the rooms and everything is absolutely amazing and they keep the property very clean. Concierge was also an absolute help for our every need. Desserts every night in our rooms and the food was incredible even at the buffets. I definitely recommend going to Bravo or Chic while staying there.
Devan, 6-night trip

10/10 Excellent

My son and I had a truly wonderful stay at Grand Palladium White Sand Resort & Spa. The resort is beautiful, very clean, and the staff were consistently friendly and welcoming. A special thank you to David and Cielo from the concierge team — they were both amazing! David helped us resolve an issue with our room and arranged an upgrade, which made a big difference in our stay. They were incredibly attentive and kind, assisting us with restaurant reservations and providing helpful recommendations. David also connected us with a contact to book a trip to Xel-Há, which turned out to be one of the highlights of our vacation. As a mom traveling with her child, I really appreciated how cared for and supported we felt. I highly recommend this resort and especially want to recognize the exceptional service from the concierge team.
Main Pool at Grand Palladium White Sand
Lobby White Sand
Lobby Collonial
Glenda, 6-night trip

10/10 Excellent

They treated me very kindly, everything was perfect from check in to check out. There was a few issues in my room, but they were quick to resolve it and offer another room. The only thing I can complain about, is the food was not as good as I would hope. Other than that amazing experience.
Samira, 4-night trip

10/10 Excellent

Overall the property and especially the STAFF at White Sand and the two other properties were very good. We had David and Cielo as our Expedia concierges and they were great, knowledgeable, very attentive, and responsive. We used WhatsApp to communicate.
Natalie, 7-night trip

10/10 Excellent

Amazing resort with friendly staff!!
Isabel, 4-night trip