Sanctuary Palm Cove offers a great location, putting you within just a 10-minute walk of Palm Cove Beach. You can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. A children's pool and a terrace are offered, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators.
Languages
English
At a glance
Hotel size
23 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Barbecue grills
Traveling with children
Children stay free (see details)
Children's pool
What to do
On the beach
Ecotours nearby
Horse riding nearby
Rafting nearby
Scuba diving nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
3 buildings/towers
Built in 2003
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa tub
Accessibility
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
DVD player
50-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning
Ceiling fan
Espresso maker
Electric kettle
Iron/ironing board
Washer and dryer
Laundry detergent
Sleep well
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Private pool
Patio
Yard
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Blender
More
Weekly housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of AUD 250 (subject to availability)
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for AUD 50.0 per day
Rollaway beds are available for AUD 125.0 per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove
Frequently asked questions
Does Sanctuary Palm Cove offer free cancellation for a full refund?
Yes, Sanctuary Palm Cove does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Palm Cove?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sanctuary Palm Cove?
Sorry, pets aren't allowed.
Is parking offered on site at Sanctuary Palm Cove?
Yes, there's free self parking.
Is airport shuttle service offered by Sanctuary Palm Cove?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sanctuary Palm Cove?
Check-in start time: 2 PM; Check-in end time: 6 PM. There's a charge of AUD 250 for early check-in (subject to availability). Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Sanctuary Palm Cove and nearby?
Have fun with nearby activities like boat tours, horseback riding, and rafting. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sanctuary Palm Cove also has private pools and a garden.
Does Sanctuary Palm Cove have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a blender, and a coffee maker.
Does Sanctuary Palm Cove have any outdoor private spaces?
Yes, every room features a private pool, a patio, and a yard.
What's the area around Sanctuary Palm Cove like?
Sanctuary Palm Cove is in Palm Cove, a short 5-minute walk from Palm Cove Beach.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 3, 2024
Excellent well finished apartment , and fantastic pool.
Damian
Damian, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 2, 2024
Amazing private bungalow with living area - full
Kitchen, comfortable bed
Private - local palms and bushes louvered windows all around - rise with the bird sounds & just outside studio was a 25 meter pool ( not crowded ( you could swim laps!!) and 10
step's away Palm cove esplanade with various cozy small eateries great food and reasonable prices - gluten free punk in lasagne - at surf club a 10 looking out at the quiet and scenic ocean
brett
brett, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2024
lindsay
lindsay, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Beautiful and peaceful property. Built as apartment living which is a plus! Location is great. I recommend this place
Victoria
Victoria, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Always friendly staff, lovely large apartment and close to the beach and shops
Rebecca
Rebecca, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Palm Cove stay
Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Anne-Marie
Anne-Marie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2024
Very nice 5 star
Shadi
Shadi, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Great apartment in perfect location
Simon
Simon, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2024
Wonderful stay for our family of 6. Rooms are spacious, luxurious and well appointed.
The property is vast and you rarely see other guests which adds to the privacy feeling.
The spa wasn’t working due to a recent weather event.
Other than that, everything was excellent.
The family that owns/manages the property were friendly and attentive.
A logical stay in Palm Cove. Will be back again.
Rajeev
Rajeev, 3-night family trip
Verified Wotif guest review
10/10 Exceptional
Jun 10, 2024
Retreat
Beautiful secluded studio 22, rainforest outlook next to the pool. Huge spa bath. Just a short walk to cafes, bars and restaurants
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 5, 2024
Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Michael
Michael, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2024
The property was just like the pictures - beautiful and clean. Only thing we would have liked to add is cleaning services. We were there for 4 nights but apparently they provide free cleaning only after a week of stay. For beach days with sand in the bathrooms etc a more frequent cleaning would really help
Vivek
Vivek, 4-night trip
Verified Expedia guest review
8/10 Very Good
May 18, 2024
Lovely property especially the pond with all the water lilies. Excellent security and great proximity to the beach, pier and esplanade.
Linda Joy
Linda Joy, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Ingrid
Ingrid, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
Apr 12, 2024
The family running the property made the stay so easy - they supported an early check in and late check out and were always on hand to answer any questions. The pool is fantastic and the grounds are well looked after. We will be back!
Abigail
Abigail, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 12, 2024
We stayed in a suite. It was large, private, clean and had all the conveniences we needed. The TV was huge - great for watching a movie in down time. The hot water was a little unreliable at times, but given the hot days whilst there it didn’t really bother us. Although it did not bother us, some couples may not appreciate the ‘open’ bathroom and the lack of personal privacy. The pool is large and well maintained. And the tropical gardens are beautiful and lush. Palm Cove is so walkable and offers many lovely dining options. We would happily stay at this property again should the opportunity arise in the future.
Nick
Nick, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2024
Kate
Kate, 11-night family trip
Verified Wotif guest review
10/10 Exceptional
Dec 4, 2023
Adam
Adam, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2023
Beautiful grounds and lovely spacious apartment. Close to the beach and the shops. Undercover parking, lift access, security gates and really friendly management. Would highly recommend.
Rebecca
Rebecca, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2023
Liked absolutely everything. - Gerhard Jnr very helpful and friendly. Highly recommended.
Chris and Irina
Chris and Irina, 3-night trip
Verified Wotif guest review
10/10 Exceptional
Sep 8, 2023
This is a lovely quiet and serene property. Easily accessible to all restaurants and facilities of palm cove.
I would definitely return.
Philippa
Philippa, 4-night trip
Verified Lastminute guest review
10/10 Exceptional
Sep 7, 2023
Studio apartment was lovely spacious, clean, comfortable. The grounds/ gardens are lovely and the hosts/staff were helpful and very friendly.
Jenny
Jenny, 4-night romance trip
Verified Wotif guest review
10/10 Exceptional
Aug 22, 2023
Overall was a great stay, everything was perfect, nice place near to the beach.