14th of May Bridge Road, Smouha, Alexandria, 21615
What's nearby
Green Plaza Mall - 5 min walk
Smouha Sporting Club - 5 min drive
Stanley Bridge - 8 min drive
San Stefano Grand Plaza - 8 min drive
Bibliotheca Alexandrina - 9 min drive
Getting around
Alexandria (ALY-Alexandria Intl.) - 3 min drive
Alexandria (HBE-Borg El Arab) - 59 min drive
Train station pick-up (surcharge)
Restaurants
ستاربكس - 5 min walk
كوستا كوفي - 7 min walk
كوستا كوفي - 5 min walk
قرية عبد المجيد للمشويات - 7 min walk
قهوة تركى - 5 min drive
About this property
Hilton Alexandria Green Plaza
Located near a train station, Hilton Alexandria Green Plaza is a great choice for a stay in Alexandria. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English
At a glance
Hotel size
314 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Onsite self parking (USD 5.00 per night)
Wheelchair-accessible parking and van parking on site
Transfers
Train station pick-up*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
3 bars/lounges
Poolside bar
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Children's menu
What to do
Shopping
Wildlife drive nearby
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Facilities
Built in 2002
ATM/banking
Safe-deposit box at front desk
Health club
An outdoor pool
An indoor pool
Shopping mall on site
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room
Room amenities
Home comfort
Air conditioning
Minibar
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Lanai
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Premedion Spa & Fitness has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.
Dining
Alexander Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Tre's Chic Lobby Lounge - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Aqua Blue Pool Bar - This poolside bar specializes in international cuisine and serves lunch only. A children's menu is available. Open select days.
Ginger Asian Restaurant - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 10 to 12 for adults, and USD 6 to 8 for children
Parking
Self parking costs USD 5.00 per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool with adult supervision
Guests under 14 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton Alexandria Green Plaza
Hilton Green Hotel Alexandria Plaza
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton Alexandria Green Plaza Hotel
Hilton Green Plaza Hotel
Hilton Green Plaza
Hilton Alexandria Green Plaza Hotel
Hilton Alexandria Green Plaza Alexandria
Hilton Alexandria Green Plaza Hotel Alexandria
Frequently asked questions
Does Hilton Alexandria Green Plaza offer free cancellation for a full refund?
Yes, Hilton Alexandria Green Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Alexandria Green Plaza?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hilton Alexandria Green Plaza?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Alexandria Green Plaza?
Yes. Self parking costs USD 5.00 per night.
What are the check-in and check-out times at Hilton Alexandria Green Plaza?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Hilton Alexandria Green Plaza and nearby?
Hilton Alexandria Green Plaza has 3 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Hilton Alexandria Green Plaza?
Yes, there are 4 onsite restaurants, featuring international cuisine, pool views, and poolside dining.
Does Hilton Alexandria Green Plaza have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Hilton Alexandria Green Plaza like?
Hilton Alexandria Green Plaza is in Sidi Jabir, a short 5-minute walk from Green Plaza Mall.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 19, 2025
Tina
Tina, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 2, 2025
Could be better
We had a great stay, but the hotels WiFi practically did not work for anyone in our 9 person party the entire time we were there, which was frustrating. I did make multiple requests through the Hilton service center and was told they would try to fix it. Also, the smoking in the hotel was not ideal, but otherwise the stay was great.
Jamilyn
Jamilyn, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Jaime
Jaime, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Great
Every thing is a very very good special thanks for ms alyaa from reseption
Mohammad
Mohammad, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
The hotel is clean and comfy, personnel super friendly and will polite reply to any request.
Breakfast buffet has good variety of quality food and beverages.
Would recommend the hotel.
HRVOJE
HRVOJE, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
👍
Hasnaa
Hasnaa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2024
Goid size room. Very friendly staff. Felt comfortable and relaxed.
Fiona
Fiona, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
Oct 1, 2024
Rehana
Rehana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
alai
alai, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Perfect and excellent service.
Clean and comfortable place .
All the shops under the hotel and easy to walk around the area. My kids loved the swimming pool. All the staff was very polite and helpfull. Thanks alot.
saleem
saleem, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
The hotel location is excellent.
Staff very professional specially Lioura..
Breakfast was good
Mohamed M
Mohamed M, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Very good overall experience
Great staff
Clean , safe & close to many shops
Amira
Amira, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
Yassin Mohamed
Yassin Mohamed, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 5, 2024
Surgery hotel
I stayed here from a recommendation from a Dr I was having surgery with the hotel was perfect nice comfortable beds brilliant pool area and lots of shops to explore
Rebecca
Rebecca, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 8, 2024
Louis
Louis, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2023
Walid
Walid, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2023
Great property. Centrally located close to anything you need
Walid
Walid, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2023
Lovely
Beautiful hotel by shops and and restaurants. Rooms lovely spacious and clean. Every ones services has been fantastic. ⭐️⭐️⭐️⭐️⭐️
Kerry
Kerry, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2023
Hotel and personnel; excellent service
Excellent hotel
Very good layout
Practical
Good size rooms
Always clean
Room service turnover even folded my leftover clothes on the couch.
Best aspect of the hotel, are the people that work there.
Ahmed
Ahmed, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2023
Desk reception Mirna very helpful
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2023
I stayed in the new part of the hotel and it was super clean and nice. The reception guy was very pleasant and helpful. The pool was very good and big and of course the shopping center in the plaza was a plus.