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Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
Kantenah beachfront property with 3 restaurants and spa

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Lake
Outdoor dining
View from property
Restaurant
Grand Palladium Kantenah Resort & Spa All Inclusive is an upscale haven near Puerto Aventuras Marina, with a private beach and sun loungers perfect for soaking up the Caribbean vibes. Treat yourself to a rejuvenating body treatment at Zentropia spa or enjoy Mexican cuisine at one of the 14 on-site restaurants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
$259 nightly
The total price is $314
Aug 24 - Aug 25
Total includes taxes and fees

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Deluxe Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Garden View

8.2 out of 10
Very good
(53 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool | View from room

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Sigle use Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Suite Beachside

Family Selection Suite Beachside | 1 bedroom, minibar, in-room safe, desk

Family Selection Suite Beachside

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Separate bedroom
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim-up

Family Selection Junior Suite Swim-up | Balcony view

Family Selection Junior Suite Swim-up

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View | 1 bedroom, minibar, in-room safe, desk

Family Selection Junior Suite Garden View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Luxury with View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with View

  • 624 sq ft
  • Sleeps 1

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Luxury with View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with View

  • 624 sq ft
  • Sleeps 2

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 1

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 4

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 2

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 4

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 1

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 2

View all photos for Suite Superior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Superior with Garden View

  • 1108 sq ft
  • Sleeps 4

View all photos for Suite Junior with View

1 bedroom, minibar, in-room safe, desk

Suite Junior with View

  • 452 sq ft
  • Sleeps 4

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 2

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 3

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 2

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 4

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 1

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 1108 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 398 sq ft
  • Sleeps 3

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 1

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • 548 sq ft
  • Sleeps 3

Suite Premium with Pool View

  • 1108 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • 398 sq ft
  • Sleeps 3

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About the neighborhood

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Yal-ku Lagoon - 9 min drive - 5.7 km
  • Half Moon Bay - 9 min drive - 9.2 km
  • Xel-Há Park - 16 min drive - 19.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪Helios Restaurant - ‬3 min drive
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Ikebana Japanese Restaurant - ‬8 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 3 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 bars/lounges, a beach bar, and a fitness center. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Bowling alley
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Bowling alley
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 11 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 2 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Grand Palladium Kantenah Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and bowling. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Grand Palladium Kantenah Resort & Spa All Inclusive also has 2 swim-up bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there are 3 onsite restaurants.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Food
Service staff
Beach
Restaurant
Buffets
Drinks
Children
Booking
Family friendly

Reviews

10/10 Excellent

Perfect for family vacation
Ashi, 6-night trip

10/10 Excellent

Great resort!
Tomasz, 7-night trip

10/10 Excellent

Beautiful property and friendly staff
christopher david, 7-night trip

10/10 Excellent

I really enjoyed our stay at this nice resort. The staff were very kind and wonderful throughout our entire stay.
Gabrielle, 3-night trip

10/10 Excellent

nice hotel
Arnaldo Coello, 1-night trip

10/10 Excellent

I love everything about this property. Staff were amazing, room service was excellent. They have great food choices.. would love to go back for sure
Thawngza, 5-night trip

10/10 Excellent

Beautiful Resort. Family friendly and great food.
Brisa, 7-night trip

10/10 Excellent

The salt water pool was real good.The food selection was abundant. The kindness of the people was great.
Didier, 5-night trip

10/10 Excellent

The whole resort was amazing! Staff was so friendly! Atmosphere is great!
Angela, 7-night trip

10/10 Excellent

This is the ultimate place for a family vacation. Each member of your family will find something enjoyable to do at all times.
Nataliya, 10-night trip

10/10 Excellent

The family selection area was amazing for my family, specifically for my 2 yr old.
Maribel, 6-night trip

10/10 Excellent

The Hotel Palladium was excellent and fun for our Family, especially for our kids
Madelaine, 5-night trip

10/10 Excellent

Very beautiful space! So much variety Definitely will come back!
Cambria, 3-night trip

10/10 Excellent

Staff services were great, restaurants and buffets have lots of delicious food with varieties. The facility was very clean and many entertainment options.
Seyed Hamed, 6-night trip

10/10 Excellent

It is a very clean and paceful place to relax and enjoy with the Family. The staff very kind and careful. We come back for sure.
Yelena, 7-night trip

10/10 Excellent

Grand Palladium Kantenah resort, is a beautiful resort. So much to see and explore. I love how they have made an effort to not discomfort the animals that live here. The staff is very attentive and nice. The resort is always very clean. I would definitely stay here again.
Beautiful chapel.
The view outside The Nest
Little critters you’ll see around the resort.
Maria Isabel, 7-night trip

10/10 Excellent

We bought a membership and we will be returning next year! Had such a wonderful trip! Oz and Mauricio and Angel were just a few of the amazing people that helped us while we were there everyone was so wonderful
Christina, 9-night trip

10/10 Excellent

Overall our experience was great.
Wendy, 4-night trip

10/10 Excellent

The staff at the resort and in the Family Selection areas were truly amazing and always attentive going above and beyond to make our stay one of the best. Karen and Mauricio made ever accommodation we requested happen!
Danielle, 7-night trip

10/10 Excellent

Animals and areas a
Maciej, 5-night trip

10/10 Excellent

Family of 4. We thoroughly enjoyed our stay and will definitely return! Our butlers and staff in general were amazing! Although seaweed was a big problem it’s not the resorts fault…Mother Nature can be a ****. The beach is beautiful nonetheless!
Albertus, 5-night trip

10/10 Excellent

We had a wonderful vacation and everything was absolutely amazing!!
Tisha Renea, 5-night trip

10/10 Excellent

Every single thing about this resort is amazing
Yesenia, 7-night trip

10/10 Excellent

We had an awesome time this July 2025 at the Grand Palladium resort. Special thanks to our butlers, Karen & Max in Family Section Villa 50. They made sure we had the best experience every day! Will definitely visit again!
Jeffrey Roberts, 9-night trip

4/10 Poor

The property is huge, there is a lot to do for kids. However, their service and accommodation is garbage. Watch out when you see the The Club level people as they will try to steal and persuade and promise of coupons and gifts and thats all false.
Gehan Nabil Ibrahim, 7-night trip