Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.
Papa's Fish & Chips - Sandgate Road - 3 min walk
About this property
The Carlton Hotel
At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.
Languages
English, French, Romanian, Spanish
At a glance
DONE
Hotel size
70 rooms
Arranged over 04 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
03 buildings/towers
Built in 1880
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Elevator
Assistive listening devices available
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves dinner only. Reservations are required.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone
Frequently asked questions
Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an onsite restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
The Carlton Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
6.8/10
Staff & service
6.0/10
Amenities
5.0/10
Property conditions & facilities
5.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Shower
Elevator
Budget
Value
Bar
Reviews
8/10 Good
Jul 30, 2025
Check in was quick,it was very quiet but no chair in the room.
Darryl
Darryl, 1-night trip
8/10 Good
Jun 9, 2025
We were very happy with our stay and it was a very reasonable price we would saty there again
gordon
gordon, 2-night trip
8/10 Good
Jul 27, 2025
Lovely staff. Carpark space great, just needs resurfacing.
Lucy
Lucy, 1-night trip
4/10 Poor
Jul 29, 2025
It is a cheap and convenient hotel, but it is old and in need of some severe updating
Timothy
Timothy, 1-night trip
10/10 Excellent
May 25, 2025
Lovely stay and host thank you.
Andrew
Andrew, 1-night trip
6/10 Okay
Jul 14, 2025
A mid-range hotel. Breakfast is very poor. The advantage of the hotel is free parking.
JAROSLAW
JAROSLAW, 1-night trip
10/10 Excellent
Jun 22, 2025
Close to theatre
Lynn
Lynn, 1-night trip
2/10 Terrible
Jul 29, 2025
Don't stay here. No hot water! Dead bugs, worn out carpet, dirty walls and WiFi doesn't work.
Gemma
Gemma, 1-night trip
8/10 Good
May 22, 2025
Close to amenities.
Kenneth
Kenneth, 8-night trip
4/10 Poor
Jul 24, 2025
Was not expecting too much but at least have to have a latch in the bathroom but there was not. Bed was comfy however it was wobbly, room was clean though.
Kiran
Kiran, 1-night trip
4/10 Poor
Jul 30, 2025
Very dated and it looks like someone had DIY project going. Uncomfortable beds, no chair in the room.
Monika
Monika, 1-night trip
8/10 Good
Apr 12, 2025
good location. comfortable room and great staff
LINDA
LINDA, 2-night trip
6/10 Okay
Aug 12, 2025
The shower didnt work, we rang and said i was disabled before coming, no parking available and no lift. They put us on the very top which was terrible but it was 11pm and we were leaving early so i had to spend 25mins walking up to the room.
Emma
Emma, 1-night trip
6/10 Okay
Jun 3, 2025
Booking in was easy and friendly the room needed a face lift but was clean and comfortable I would stay there again I had no big problems the stay went smoothly and would have no problem staying there again
Kenneth
Kenneth, 1-night trip
6/10 Okay
Jul 6, 2025
Bathroom and shower sub standard. Bedroom was re
Grant
Grant, 1-night trip
2/10 Terrible
Jul 24, 2025
Dirty hotel, beds uncomfortable. Pints - lines haven't been cleaned, tasted horrible. Noisy hotel, here all the rooms around us.
Bathroom in poor condition. Worst hotel I've ever stayed in.
Not sure why Expedia promote this hotel or have it as a listing.
Peter
Peter, 1-night trip
6/10 Okay
May 20, 2025
Ideal overnight close to the Euro Tunnel
For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat
Verified traveler
1-night trip
4/10 Poor
Jul 11, 2025
Everything outdated. But sheets were clean.
Ziga
Ziga, 1-night trip
2/10 Terrible
Aug 4, 2025
This was the worst hotel room I have ever seen. The beds were small and uncomfortable. The bedding was thin. The floor was not level. There was no furniture to store clothes. The room was dirty, tired, and uninviting. We stayed for 5 minutes and decided to leave and find alternative accommodation. Awful!!
Ian
Ian, 1-night trip
2/10 Terrible
Jun 25, 2025
The property was so dirty and disappointing that we didn’t stay. We checked out within an hour. We were not prepared to stay in a place that had mould growing on the walls
Rosie
Rosie, 1-night trip
8/10 Good
Apr 27, 2025
Great location. The decor was a little dated, and smoke smells on the stairwell, but very convenient 1 night stop. The room had everythjng we needed.
DAVID
DAVID, 1-night trip
4/10 Poor
Aug 12, 2025
Not the most salubrious of hotels. My room (103) had wallpaper that looked like a cross between a greasy spoon kitchen and a prison cell. Shower temperature fluctuated constantly. Arrived late and left early so I only really needed a bed, toilet and shower. Breakfast was adequate but nothing special. Car park was full but due to shoddy parking, meant I couldn’t even get in - had to use pay and display at rear of the hotel which was free overnight until 8am.. If you really just want somewhere to lay your head for an early channel crossing then go for it but don’t expect anything else.
Jeffrey
Jeffrey, 1-night trip
8/10 Good
May 19, 2025
Good convienent location, helpful staff, the lift being out of order was annoying as I had heavy luggage.
Ian
Ian, 1-night trip
8/10 Good
Apr 30, 2025
This hotel retains some of its old charm and doesn't have the same flat, grey and white modernised look like so many hotels these days.
Fiona
Fiona, 3-night trip
4/10 Poor
Jun 13, 2025
Sea view, big bathroom,....but the room was small ..couldn't connect to the Internet