Kobe Portopia Hotel

4.5 star property
Luxury hotel with spa, near Port of Kobe

Choose dates to view prices

Photo gallery for Kobe Portopia Hotel

Lobby
Exterior
Standard Triple Room, Non-Smoking (Main Building, 7-15F) | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool, seasonal outdoor pool
At Kobe Portopia Hotel, situated near the bustling Port of Kobe, experience a harmonious blend of relaxation and convenience. Indulge in rejuvenating spa treatments at LUANA or unwind by the seasonal outdoor pool. With 9 restaurants offering Japanese cuisine and free in-room WiFi, this hotel is perfect for those seeking a tranquil retreat with access to various activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
$73 nightly
The total price is $80
Jul 14 - Jul 15

Room options

Available filters for rooms
Showing 74 of 74 rooms

Double Room, Non-Smoking (South Building, South Resort Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
  • 414 sq ft
  • Sleeps 2
  • 1 Double Bed

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Twin Bed

Main Building 24F Premier Double Room, Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 272 sq ft
  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
TV
Hair dryer
Shower/tub combination
Private bathroom
Bidet
Bathrobes
  • 319 sq ft
  • Sleeps 1
  • 2 Twin Beds

Main Building 24F Premier Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Large Twin Beds

Main Building 24F Premier Triple Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 294 sq ft
  • Sleeps 1
  • 2 Twin Beds

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 241 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Semi Double Room, Non Smoking (Main Building)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 241 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
  • 414 sq ft
  • Sleeps 1
  • 2 Twin Beds

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 241 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

Main Building, Superior Floor Twin Room, Non-smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 295 sq ft
  • Sleeps 1
  • 2 Twin Beds

Main Building 24F Premier Semi-Double Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 241 sq ft
  • Sleeps 2
  • 1 Double Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Club Lounge
TV
Hair dryer
Shower/tub combination
Private bathroom
Bidet
Bathrobes
  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
  • 414 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

Triple Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
  • 414 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
TV
Hair dryer
Shower/tub combination
Private bathroom
Bidet
Bathrobes
  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(79 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 241 sq ft
  • Sleeps 1
  • 1 Twin Bed

Main Building Mid Century Floor Double Room, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
  • 414 sq ft
  • Sleeps 2
  • 2 Twin Beds

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
Free bottled water
Electric kettle
  • 338 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Main Building Standard Triple Room Non smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

South Building Resort Quadruple Room Non Smoking

  • Sleeps 4
  • 4 Twin Beds

South Building Resort Japanese/Western-Style Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Main Building Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Japanese-Style Room

  • Sleeps 4
  • 4 Twin Futons

Main Building Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Premier Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

South Building Resort Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Club Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

South Building Resort Family Japanese/Western-Style Room

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

South Building Comfort Healing Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Main Building Mid Century View Bath Deluxe Suite

  • Sleeps 2
  • 2 Twin Beds

Main Building Superior Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

Main Building Executive Club Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Superior Single Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Corner Suite

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Building Standard Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

Main Building Mid Century Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Comfort Healing Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Ambassador Suite

  • Sleeps 2
  • 2 Twin Beds

South Building Comfort Natural Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Celebrity Suite

  • Sleeps 2
  • 2 Twin Beds

Main Building Premier Triple Room Non smoking

  • Sleeps 3

South Building Resort Residential Suite

  • Sleeps 4
  • 4 Twin Beds

Main Building Superior Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Premier Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

South Building Resort Twin Room

  • Sleeps 2
  • 2 Twin Beds

South Building Resort Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Main Building Executive Club Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Building Resort Senior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Harborview Suite

  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Ocean Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Building Resort Family Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Main Building Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Executive Universal Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Mid Century Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Building Resort Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building 16th To 19th Floors Superior Twin Room For Single Use

  • Sleeps 1
  • 2 Double Beds

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About the neighborhood

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Kobe International Exhibition Hall - 2 min walk - 0.2 km
  • Port of Kobe - 15 min walk - 1.3 km
  • Kobe Animal Kingdom - 18 min walk - 1.5 km
  • Meriken Park - 5 min drive - 4.3 km
  • Kobe Tower - 5 min drive - 4.6 km

Getting around

  • Kobe Airport (UKB) - 5 min drive
  • Itami Airport (ITM) - 50 min drive
  • Kansai Intl. Airport (KIX) - 71 min drive
  • Kobe Kasuganomichi Station - 5 min drive
  • Kobe Iwaya Station - 6 min drive
  • Kobe Nada Station - 6 min drive
  • Shiminhiroba Station - 2 min walk
  • Minatojima Station - 7 min walk
  • Minamikoen Station - 8 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

Kobe Portopia Hotel puts you within a 10-minute drive of Port of Kobe and Kobe Anpanman Children's Museum & Mall. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Tajima, one of 9 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers like that it's only a short walk to public transportation: Shiminhiroba Station is steps away and Minatojima Station is 7 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 737 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Children under 17 years old are not allowed in the sauna.
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
    • Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1000 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free train station shuttle from 8:30 AM to 9:30 PM

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • 36 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Accessible train station shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luana. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.
Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3200 to 3700 for adults, and JPY 1100 to 1900 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July 11 to September 07
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

Also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel offer free cancellation for a full refund?

Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Portopia Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Kobe Portopia Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Kobe Portopia Hotel?

Yes. Self parking costs JPY 1000 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Kobe Portopia Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Kobe Portopia Hotel and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kobe Portopia Hotel also has 2 bars and a seasonal outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Kobe Portopia Hotel?

Yes, there are 9 onsite restaurants, featuring Japanese cuisine.

What's the area around Kobe Portopia Hotel like?

Kobe Portopia Hotel is in Chuo Ward, a short 5-minute drive from Kobe Airport (UKB) and 16 minutes' walk from Port of Kobe.

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Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Breakfast
Bed
Spacious room
Airport
Amenities
Location

What guests liked

  • Breakfast was a highlight with great variety and convenient options. (9 reviews)
  • The property offers convenient and efficient daily shuttle service to the city. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

very good hotel
2-night trip

10/10

excellent view, clean, new and service
4-night trip

10/10

It was excellent overall!
2-night trip

8/10

Hotel is not located inside the city, and no shops nearby, but offers free shuttle bus between two major stations and the hotel which is very convenient. The hotel decor and bathroom are dated but is overall is clean.
4-night trip

10/10

Beautiful hotel with many options in and around the hotel. Great, spacious rooms which were helpful with two young kids.
2-night trip

8/10

No other restaurants around.
2-night trip

10/10

I had a wonderful visit at the Portopia Hotel. My room had all of the toiletries I needed plus a set of pajamas and slippers. When I ordered room service, the staff came to my room to take my order. I would definitely recommend this hotel as an American visiting Japan. However, it is on Port Island so I had to tax in Kobe.
3-night trip

8/10

Service great
2-night trip

10/10

Good
5-night trip

8/10

Quite an old hotel but all other things are good. If you don't drive, it can be a distance to other places although it is directly linked to a subway station. Friendly staff and overall, I'll stay again for the competitive price it is offering..
7-night trip

8/10

Hotel is good over all, but location is not that convenient compare to Sannomiya, limited shops and dining options
3-night trip

10/10

Great breakfast buffet on 30th floor Comfy beds and great views . Excellent rate, Sink drains very slowly . Partial shower glass doors created some wet floors.
1-night trip

10/10

Nice
1-night trip

10/10

The hotel rooms are spacious,quiet, with very comfortable beds. The service is outstanding as well. The only draw back is there are limited restaurants on Port Island, but they run a shuttle every 20mins for free to Sannomiya station - so really not an isssue. There is a nice convience store at the hotel for drinks, snacks, prepackaged meals, and toiletries. The shuttle also takes you to Shin-Kobe, which is a huge help. They also have a designated bus stop in front of Shin-Kobe, so take advantage of that for the ride to the hotel. I will definitely stay here again in the future.
4-night trip

10/10

It was very convenient and clean. They upgraded my room to a twin room (quiet floor), so I had a larger room to relax before my flight. The train station to Kobe airport is located next to the hotel, just a few min away! They seem to have events and buffets, so I would like to come back to stay for a few days here with my family next time.
1-night trip

8/10

It's a functional stay if you have a conference nearby, as my partner did. The property is very spacious but has its years. The room is huge and adequately equipped. The breakfast buffet has a variety and offers a great view of Kobe. The only two thing we did not totally love, is the distance from town, although the shuttle service is great; and also the noisy kids running around breakfast. Otherwise, it's great and convenient.
2-night trip

8/10

The room is too hot, even I turn off the heater.
4-night trip

8/10

Book a family room for three nights stay in this hotel. Overall, we are satisfied with this hotel. The room is reasonably spacious and clean. Room service makes up the room everyday. Breakfast is good with variety and can choose to dine at any one of three locations. However, the foods are the same for all three days. The parking location is at another building opposite the hotel. The link bridge between the hotel and the parking has stairs. Not friendly for luggage. There is a convenience store inside the hotel, a plus point.
3-night trip

8/10

Couple of policies that shocked me a bit were filling in "again" a form asking for passport number and nationality while our passports were copied and the information were right there. They asked for credit card recording even room charges has been thru' hotels.com and when I questions they didn't explain well for sure in English and there is not even mini-bar in room. Other than that their 30th floor breakast location was stunningly good and varieties were great. Generally, staffs were polite and nice. Shuttle bus arrangements between both busiest Kobe stations were great and convenient thru' out the day. However, not much to explore in the area, except IKEA ... :-)
1-night trip

8/10

Bra hotell. Reklamerer med basseng men sjekk at det er åpent (sesongbasert). Store rom god utsikt, bra frokost og butikker inne i hotellet. Grei beliggenhet nært tog, men utenfor byen.
2-night trip

6/10

老舗のとても良いホテルは承知していますし、総合的には満足。 しかし、スタッフの応対は要改善。 タクシーから荷物をもって降りようとしても、出入り口にいるスタッフは、出迎える様子はなく、荷物をもって入り口をはいり、スタッフの横を通っても挨拶がないのには驚きました。このクラスのホテルなのに、、残念でした。 ホテルとのファーストタッチポイントである入り口にいるスタッフの対応がホテルの印象を左右するので、なんだかモヤモヤしました。
1-night trip

10/10

1-night trip

8/10

카페트 냄새가 살짝 나느것 빼고 모두 좋았어요. 객실이 무척 넓고 전망이 좋아서 좋았어요. 산노미야 역까지 셔틀이 있었는데 좀 나중에 알아서 아쉬웠어요.
2-night trip

4/10

チェックイン時も宿泊中もバスルームは浴槽や壁に髪の毛がついていたりした。 造りは豪華だが経年劣化が目立つので、清掃のあまさは余計に清潔感に影響する感じがしました。
2-night trip

2/10

部屋は広々としてて、プールもあって、良いホテルでした
1-night trip