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The Row Hotel, BW Signature Collection

3.0 star property
Hotel with 24-hour fitness, near Santana Row Shopping Center

Choose dates to view prices

Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Breakfast area
Breakfast area
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | 1 bedroom, memory foam beds, individually decorated
Exterior
In the heart of Santana Row, The Row Hotel, BW Signature Collection offers a vibrant retreat with a 24-hour gym and business center. Stay connected with in-room WiFi and enjoy express check-in, self-parking, and proximity to Westfield Valley Fair Shopping Mall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (4)

  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Bathtub or shower
  • Free self parking
$149 nightly
The total price is $170
Aug 22 - Aug 23
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, memory foam beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | 1 bedroom, memory foam beds, individually decorated

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Smart TV
Separate bedroom
Blackout drapes/curtains
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, memory foam beds, individually decorated

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, memory foam beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(23 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, memory foam beds, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | 1 bedroom, memory foam beds, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, memory foam beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Towneplace Suites By Marriott San Jose Downtown

  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
9.8 out of 10, Exceptional, 119 reviews
$131 nightly
The price is $152
Aug 24 - Aug 25
Total includes taxes and fees
Towneplace Suites By Marriott San Jose Downtown
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About the neighborhood

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 16 min walk - 1.4 km
  • Winchester Mystery House - 20 min walk - 1.7 km
  • PayPal Park - 4 min drive - 4.4 km
  • San Jose McEnery Convention Center - 5 min drive - 7.2 km
  • SAP Center at San Jose - 5 min drive - 3.7 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 49 min drive
  • Oakland Intl. Airport (OAK) - 49 min drive
  • Santa Clara Station - 5 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose Diridon Station - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Potato Corner - ‬19 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

When you stay at The Row Hotel, BW Signature Collection, you'll be just a 5-minute drive from SAP Center at San Jose and Santana Row Shopping Center. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, Winchester Mystery House and Santa Clara University are just a 5-minute drive away. Fellow travelers love the overall value and location.

Languages

English

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A virtual front desk provides assistance to guests
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This virtual service hotel offers 24-hour guest support by text or phone.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Virtual front desk

Facilities

  • 24-hour fitness center

Room amenities

Be entertained

  • 48-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Are pets allowed at The Row Hotel, BW Signature Collection?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Row Hotel, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at The Row Hotel, BW Signature Collection?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at The Row Hotel, BW Signature Collection and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Row Hotel, BW Signature Collection like?

The Row Hotel, BW Signature Collection is a short 17-minute walk from Santana Row Shopping Center and 12 minutes' walk from Westfield Valley Fair Shopping Mall. Travelers love the hotel's prime location.

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The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Parking
Lobby
Education
Restaurant
Breakfast
Furniture

What guests liked

  • Parking was free, easy, and conveniently located, with some guests appreciating the covered parking option. (12 reviews)
  • Breakfast options were plentiful and of good quality with a variety of choices available. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

It was a great experience staying in this hotel. Location is very accessible to everything.
Crisea, 2-night trip

8/10 Good

Staff are friendly and the property is clean.
Marlyn, 2-night trip

10/10 Excellent

Great environment and the bed is super comfortable!
Jose, 2-night trip

10/10 Excellent

The property was clean and it was close to shops. Everyone who worked there was friendly and accommodating.
Susan, 1-night trip

10/10 Excellent

We had a great stay! The beds were comfortable, the room was clean, the amenities were great! We would stay again for sure!
Ann, 1-night trip

10/10 Excellent

Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara
Jennifer, 1-night trip

10/10 Excellent

nice and clean
Nguyen D, 4-night trip

10/10 Excellent

Great place for the price. Will come back.
Cesar, 1-night trip

8/10 Good

Overall got was I payed for and was satisfied with what I got. Everything was clean and check in was no problem. I thought the new form of hotel keys and check in were cool. Going to take away some points because our bathroom lock didn’t work and some of the outlets didn’t work either.
Kayla, 2-night trip

6/10 Okay

The tub is dirty, the shower is hard to control the temp. Over all the room and facility are tidy.
Maureen, 3-night trip

10/10 Excellent

The hotel is clean and so is our room. The staff that was working that morning was friendly and accommodating.
Anna Liza, 1-night trip

10/10 Excellent

Excellent stay!

Extremely clean and a great stay’
1-night trip

10/10 Excellent

Clean and great service and stay
Jim, 1-night trip

6/10 Okay

It was very weird that they had a virtual front desk and no actual person to check me in. Hotel is a bit outdated, strong perfumed smell throughout the halls. Jetted tub was older and kinda dingy, but a very large tub biggest I’ve seen. Rooms are not sound proof you can hear outside the door and I could hear someone’s shower as I walked the hallway. With a little more TLC this place could be a bit better.
Lucille, 1-night trip

8/10 Good

Rooms were clean and reasonably priced. Located near freeway and Santana Row shopping. Heavy street traffic made walking unpleasant.
Alan, 1-night trip

10/10 Excellent

Great
PO-CHIN, 4-night trip

10/10 Excellent

Perfect fit an overnight stay
Joanna, 1-night trip

6/10 Okay

Look, the property is in a prime location but the cleanliness was not it. Check-in was great & easy as the person was remote. Same for check-out. When I arrived to the room instantly noticed the dirty carpet, outdated appliances, DIRTY restroom. I was very skeptical about even using their sheets & towels. Unfortunately I arrived late, around 9:30pm & I had no energy to complain as I had to be up early the next day. The complementary breakfast was ok though. I wouldn’t stay here again but I hope this helps!
Christina, 1-night trip

8/10 Good

check in and check out was a breeze. Breakfast was good. The only thing that I found bizarre was the sink is outside of the bathroom, all other aspect of the hotel is good.
Miguel IV, 1-night trip

10/10 Excellent

Nice area , staffs are very friendly highly recommended
Thy, 1-night trip

10/10 Excellent

Such an easy process to check in and out of the hotel ! Thank you .
Monserrat, 1-night trip

10/10 Excellent

Nice
Minerva, 1-night trip

10/10 Excellent

Great place to stay
Azin, 2-night trip

10/10 Excellent

Lovely place. Good selections for breakfast. Only negative was the lack of working electrical outlets. It’s a problem that being worked on.
Karen, 1-night trip

8/10 Good

Nice room easy check in
Terry Lynn, 1-night trip