Located in the city center, Neuchatel City Hotel offers a warm welcome with its daily manager's reception and 2 inviting coffee shops. Unwind with lunch or dinner at Fiorello restaurant, enjoy WiFi connectivity throughout your stay, and explore the nearby sights.
Neuchatel (QNC-Neuchatel Train Station) - 8 min walk
Colombier Station - 11 min drive
Restaurants
Les Brasseurs - 4 min walk
Hôtel DuPeyrou - 4 min walk
Walder - Confiseree Chocolaterie - 4 min walk
McDonald's - 4 min walk
Le Bistrot du Concert - 4 min walk
About this property
Neuchatel City Hotel
Located near a train station, Neuchatel City Hotel is a great choice for a stay in Neuchatel. Guests looking for a bite to eat can check out Fiorello, which serves lunch and dinner.
Languages
Croatian, English, French, German, Spanish
At a glance
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Hotel size
100 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (CHF 20 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 bars/lounges
2 coffee shops
Restaurant
Free daily reception
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
82-cm LED TV
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
In-room safe
Special features
Dining
Fiorello - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19.90 for adults and CHF 11 for children
Children & extra beds
Rollaway beds are available for CHF 25.0 per day
Pets
Service animals exempt from fees
Pet deposit: CHF 100 per stay
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Self parking costs CHF 20 per night
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number CHE-377.608.385
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel
Frequently asked questions
Does Neuchatel City Hotel offer free cancellation for a full refund?
Yes, Neuchatel City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neuchatel City Hotel?
Yes, cats and dogs are welcome. There's a charge of CHF 25 per pet, per night, and there's also a deposit of CHF 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Neuchatel City Hotel?
Yes. Self parking costs CHF 20 per night.
What are the check-in and check-out times at Neuchatel City Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Neuchatel City Hotel?
No, this hotel doesn't have a casino, but Casino Neuchatel (7-min walk) is nearby.
What is there to do at Neuchatel City Hotel and nearby?
Neuchatel City Hotel has 2 bars.
Are there restaurants at or near Neuchatel City Hotel?
Yes, there's an onsite restaurant, Fiorello.
What's the area around Neuchatel City Hotel like?
Neuchatel City Hotel is in the heart of Neuchatel, a short 7-minute walk from Neuchâtel Station and 7 minutes' walk from Place Pury.
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Neuchatel City Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Train station
Location
Reviews
8/10 Good
Aug 17, 2025
Good position near the station and the city centre. Room minimal and clean.
Sara
Sara, 3-night trip
10/10 Excellent
Jul 14, 2025
Helpful front desk.
Miriam
Miriam, 2-night trip
10/10 Excellent
May 25, 2025
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Carol
Carol, 4-night trip
6/10 Okay
May 18, 2025
safe, convenient
Jamie Mac
Jamie Mac, 2-night trip
10/10 Excellent
Jul 19, 2025
This hotel is super practical when you come to the NIFFF. It is close to the cinemas and to restaurants. It is perfect to rest a few hours before going back to the festival. The only minor issue is that the bedding is getting a bit old, hence the beds are not super comfortable. Appart from that it is perfect.
Aude
Aude, 3-night trip
10/10 Excellent
Apr 5, 2024
Nice and comfortable bedrooms, great location and convenient
ANNA
ANNA, 5-night trip
10/10 Excellent
Feb 3, 2025
Property was no frills but clean, quiet, and walkable
Tracy
Tracy, 3-night trip
8/10 Good
Nov 1, 2024
Good hotel
Good location. Walking distance from the station.
Kazutoshi
Kazutoshi, 1-night trip
8/10 Good
Feb 21, 2025
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable.
Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
Gloria
Gloria, 1-night trip
6/10 Okay
May 25, 2025
rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
Maksim
Maksim, 3-night trip
10/10 Excellent
Jun 8, 2023
Thank you for an amazing stay. The staff were great and honestly made our stay so pleasant.
The hotel room was very spacious and Clean.
The hotel is within walking distance to all the gems in Neuchatel so glad we stayed here and will most likely stay here again when I next visit.
Deborah
Deborah, 4-night trip
8/10 Good
Dec 12, 2024
Neuchâtel Dec 2024
Convenient for station and city centre, bus stop within 25 metres. Clean room
James
James, 2-night trip
8/10 Good
Jul 19, 2023
Room spacious and clear, not AC but was very comfy
Breakfast is apart but price is fair. Staff is super, they do any thing to make your stay happy. Very close from the train station and stop buses are just few steps from the hotel. Also you can walk to downtown and take a nice boat ride. Nice town and hotel.
MARYSABEL
MARYSABEL, 2-night trip
8/10 Good
Mar 27, 2025
No
Bryan
Bryan, 2-night trip
8/10 Good
Sep 25, 2024
Good
Susan
Susan, 1-night trip
10/10 Excellent
Jul 7, 2024
Good place to explore Neuchâtel.
Looks old inside, but quite ok for a few nights.
Fridge is not installed, but it was ok for us.
We had foods kept in balcony, and we brought only food for each day.
Staffs are kind and helpful.
Location is perfect. 7 min walk to station, port, old city.
Young Min
Young Min, 2-night trip
10/10 Excellent
Oct 16, 2023
Friendly and caring staff
The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning.
Many thanks!
Sole & Miguel
Miguel
Miguel, 1-night trip
10/10 Excellent
Jan 5, 2025
...
Marc
Marc, 1-night trip
8/10 Good
Dec 27, 2023
Neuchatel Overnighter
One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.
Elizabeth
Elizabeth, 1-night trip
8/10 Good
Jul 13, 2024
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
Philippe
Philippe, 1-night trip
4/10 Poor
Aug 31, 2024
Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
Ramesh
Ramesh, 1-night trip
8/10 Good
Aug 4, 2024
Ok
Philippe
Philippe, 1-night trip
10/10 Excellent
Jul 14, 2023
Clean, Comfortable, and Convenient Hotel
This hotel is extremely clean with friendly and efficient service. It's conveniently located close to major points of interest and transport links (5 minutes from the train station and the city centre).
A great feature was the bathtub - a nice touch in any hotel room. The bed was big and comfortable, perfect for a good night's sleep. The room was spacious, adding to the overall comfort.
One downside was the slight noise you can hear from the floor, but it wasn't a major issue. Room service is provided every day.
Overall, this is a solid hotel option for both business and leisure travel.
Marie-Lou
Marie-Lou, 3-night trip
8/10 Good
Dec 10, 2023
Good value stay
Better than we expected based on other reviews, comfortable and clean which is all we were really looking for at this price point; good value for Neuchâtel.
Couple of annoyances: although the room has an espresso maker, you have to pay 1- CHF per coffee capsule (not mentioned on the property/room details) which I’ve never seen before in a hotel. Also the hairdryer in the bathroom didn’t work.
Verified traveler
1-night trip
6/10 Okay
Sep 29, 2023
I had to pay in the day of check in, while i normally pay at check out. A receipt or ticket were not available in €.
The room was spartan but the toilet was freshly renewed.