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Swissôtel Wellness Resort Alatau Almaty

4.5 star property
Luxury hotel in Almaty with 3 restaurants and spa

Choose dates to view prices

Photo gallery for Swissôtel Wellness Resort Alatau Almaty

Lounge
Creator video
Exterior
Meeting facility
Indoor pool, 4 outdoor pools, sun loungers
Experience the epitome of luxury at Swissôtel Wellness Resort Alatau Almaty in Nauryzbay District. Tee off on the 18-hole golf course, unwind with a sports massage at Purovel Spa & Sport, or indulge in shopping therapy at designer stores. Enjoy a meal from one of three restaurants and take advantage of free WiFi to share your experiences.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
$159 nightly
The total price is $178
Nov 9 - Nov 10
Total with taxes and fees

Why we love this property

Spa bliss in nature
A full-service spa offers daily treatments, from facials to massages, in this state park hotel. Hot springs, sauna, and garden complete the wellness journey.
Lakeside luxury retreat
Discover designer stores and wander through gardens at this luxury hotel. Panoramic views of the lake enhance its state park setting.
Dining trifecta
Three restaurants serve up culinary magic at this hotel. A cafe and bar add variety, while buffet breakfast starts the day on a delicious note.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Room, 1 Double Bed, Mountain View

Classic Room, 1 Double Bed, Mountain View | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 398 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Mountain View (Panoramic)

Classic Room, 1 King Bed, Mountain View (Panoramic) | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Mountain View (Panoramic)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, Mountain View (Panoramic)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds, Mountain View (Panoramic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View (Panoramic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Mountain View (Panoramic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Mountain View (Panoramic)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds, Mountain View (Panoramic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Mountain View (Panoramic)

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed, Mountain View (Panoramic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 915 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mountain View (Panoramic)

Junior Suite, 1 King Bed, Mountain View (Panoramic) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Mountain View (Panoramic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 657 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Mountain View (Panoramic)

Executive Suite, 1 King Bed, Mountain View (Panoramic) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Mountain View (Panoramic)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 1324 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
  • 1485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Tausamaly 50A, Almaty, A32BOF2

What's nearby

  • Almaty Central Stadium - 14 min drive - 12.2 km
  • Almaty Opera House - 17 min drive - 14.9 km
  • MEGA Park - 17 min drive - 15.3 km
  • Zenkov Cathedral - 17 min drive - 15.7 km
  • Dostyk Plaza - 18 min drive - 15.3 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 58 min drive
  • Almaty Station - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Quarter - ‬2 min walk
  • ‪Phoenix - ‬3 min walk
  • ‪Astau - ‬1 min walk
  • ‪Лагманхана "Ифтар - ‬8 min drive
  • ‪Ресторан Тұлпар - ‬6 min drive

About this property

Swissôtel Wellness Resort Alatau Almaty

Adjacent to a golf course, Swissôtel Wellness Resort Alatau Almaty is a great choice for a stay in Almaty. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with Swedish massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 4 outdoor pools, an indoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 222 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Golf caddy on site
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Communal living room
  • Fitness center
  • Adjacent to a golf course
  • 4 outdoor pools
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • Steam room
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Day bed

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Purovel Spa & Sport has couples treatment room(s). Services include sports massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 17000 to 17000 for adults, and KZT 8500 to 17000 for children
  • Airport shuttle service is offered for an extra charge of KZT 15000 per vehicle (one-way)

Renovations and closures

The following facilities or services will be unavailable from September 29 2025 to April 30 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from October 3 to March 31:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for KZT 12000 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Swissôtel Wellness Resort Alatau Almaty Hotel
Swissôtel Wellness Resort Alatau Almaty Almaty
Swissôtel Wellness Resort Alatau Almaty Hotel Almaty
Swissôtel Wellness Resort Alatau Almaty (Opening October 2021)

Frequently asked questions

Does Swissôtel Wellness Resort Alatau Almaty offer free cancellation for a full refund?

Yes, Swissôtel Wellness Resort Alatau Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Swissôtel Wellness Resort Alatau Almaty?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. One of the pools will be unavailable from September 29 2025 to April 30 2026 (dates subject to change).

Are pets allowed at Swissôtel Wellness Resort Alatau Almaty?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Swissôtel Wellness Resort Alatau Almaty?

Yes, there's free self parking.

Is airport shuttle service offered by Swissôtel Wellness Resort Alatau Almaty?

Yes, an airport shuttle is available. The charge is KZT 15000 per vehicle one-way.

What are the check-in and check-out times at Swissôtel Wellness Resort Alatau Almaty?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Swissôtel Wellness Resort Alatau Almaty?

No, this hotel doesn't have a casino, but Casino Zodiak (12-min drive) is nearby.

What is there to do at Swissôtel Wellness Resort Alatau Almaty and nearby?

Swissôtel Wellness Resort Alatau Almaty has 4 outdoor pools, a spa, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Swissôtel Wellness Resort Alatau Almaty?

Yes, there are 3 onsite restaurants.

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