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Hol Chan Reef Resort & Villas

3.5 star property
Beachfront condo with pool bar, near Belize Barrier Reef

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Photo gallery for Hol Chan Reef Resort & Villas

2 outdoor pools, open 6:00 AM to 11:00 PM, sun loungers
Terrace/patio
View from room
Kayaking
2 outdoor pools, open 6:00 AM to 11:00 PM, sun loungers
Hol Chan Reef Resort & Villas features a rooftop terrace and puts you within a 5-minute walk of Belize Barrier Reef. Guests can indulge in deep-tissue massages, aromatherapy, or mani/pedis. There are 2 outdoor pools, a poolside bar, and in-room conveniences like kitchens and washers/dryers. Fellow travelers love the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Lounge area
  • Pool
  • Laundry facilities
  • Spa
  • Non-smoking

Main amenities (12)

  • 28 smoke-free condos
  • Housekeeping once per stay
  • On a private beach
  • 2 outdoor pools
  • Rooftop terrace
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Spa services
  • In-room childcare
  • Air conditioning

Feel at home (6)

  • Children's pool
  • In-room childcare (surcharge)
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Family Condo, 3 Bedrooms, Sea View

Family Condo, 3 Bedrooms, Sea View | Living area | 50-inch Smart TV with cable channels, TV

Family Condo, 3 Bedrooms, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 2400 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Condo, 3 Bedrooms, Beach View, Oceanfront

Executive Condo, 3 Bedrooms, Beach View, Oceanfront | Living area | 50-inch Smart TV with cable channels, TV

Executive Condo, 3 Bedrooms, Beach View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 2400 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe Suite, Ocean View, Ground Floor

Deluxe Suite, Ocean View, Ground Floor | Living area | 50-inch Smart TV with cable channels, TV

Deluxe Suite, Ocean View, Ground Floor

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 1800 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Condo, 3 Bedrooms, Pool View, Oceanfront

Premier Condo, 3 Bedrooms, Pool View, Oceanfront | Living area | 50-inch Smart TV with cable channels, TV

Premier Condo, 3 Bedrooms, Pool View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 2400 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe Suite, 3 Bedrooms, Sea View, Oceanfront

Terrace/patio

Deluxe Suite, 3 Bedrooms, Sea View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 1800 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Condo

Luxury Condo | Living area | 50-inch Smart TV with cable channels, TV

Luxury Condo

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1325 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Condo, 3 Bedrooms, Sea View, Oceanfront

Luxury Condo, 3 Bedrooms, Sea View, Oceanfront | Living area | 50-inch Smart TV with cable channels, TV

Luxury Condo, 3 Bedrooms, Sea View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
  • 2400 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sea view
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, 3 Bedrooms, Pool View, Oceanfront

View from room

Premier Suite, 3 Bedrooms, Pool View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1800 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Family Condo, 3 Bedrooms, Ocean View, Oceanfront

50-inch Smart TV with cable channels, TV

Family Condo, 3 Bedrooms, Ocean View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 2400 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Exclusive Condo, 3 Bedrooms, Ocean View, Oceanfront

View from room

Exclusive Condo, 3 Bedrooms, Ocean View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 2400 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Signature Suite, 3 Bedrooms, Ocean View, Oceanfront

Signature Suite, 3 Bedrooms, Ocean View, Oceanfront | Balcony

Signature Suite, 3 Bedrooms, Ocean View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1800 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Condo, 3 Bedrooms, Ocean View, Oceanfront

Luxury Condo, 3 Bedrooms, Ocean View, Oceanfront | Living area | 50-inch Smart TV with cable channels, TV

Luxury Condo, 3 Bedrooms, Ocean View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
  • 2400 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Family Condo, 3 Bedrooms, Sea View, Oceanfront

50-inch Smart TV with cable channels, TV

Family Condo, 3 Bedrooms, Sea View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 2400 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sea view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed, 1 Large Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 3 Bedrooms, Sea View, Oceanfront

Deluxe Condo, 3 Bedrooms, Sea View, Oceanfront | Private kitchen | Full-size fridge, microwave, oven, stovetop

Deluxe Condo, 3 Bedrooms, Sea View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1800 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Elite Suite, 3 Bedrooms, Sea View, Oceanfront

Elite Suite, 3 Bedrooms, Sea View, Oceanfront | Balcony

Elite Suite, 3 Bedrooms, Sea View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1800 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Executive Suite, 3 Bedrooms, Ocean View, Oceanfront

Premium bedding, in-room safe, individually decorated

Executive Suite, 3 Bedrooms, Ocean View, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1800 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
3.5 Miles South, Boca Ciega, San Pedro, Belize District

What's nearby

  • Belize Chocolate Company - 12 min drive - 5.8 km
  • San Pedro Belize Express Dock - 12 min drive - 5.8 km
  • San Pedro Town Hall - 13 min drive - 6.0 km
  • San Pedro Beach - 37 min drive - 9.4 km
  • Secret Beach - 70 min drive - 20.0 km

Getting around

  • San Pedro (SPR-John Greif II) - 26 min drive
  • Caye Chapel (CYC) - 13.7 miles/22 km
  • Caye Caulker (CUK) - 10.3 miles/16.5 km
  • Belize City (TZA-Belize City Municipal) - 28.5 miles/45.8 km
  • Philip S. W. Goldson Intl. Airport (BZE) - 31.5 miles/50.7 km

Restaurants

  • ‪The Veranda - ‬7 min drive
  • ‪Pineapple's - ‬11 min drive
  • ‪Blue Water Grill - ‬12 min drive
  • ‪Toast Boozery & Grill - ‬6 min drive
  • ‪Black & White Garifuna Restaurant - ‬9 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Hol Chan Reef Resort & Villas

Hol Chan Reef Resort & Villas features a rooftop terrace and puts you within a 5-minute walk of Belize Barrier Reef. Guests can indulge in deep-tissue massages, aromatherapy, or mani/pedis. There are 2 outdoor pools, a poolside bar, and in-room conveniences like kitchens and washers/dryers. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Property size

    • 28 condos
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach massages
  • Beach sun loungers

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Massages
  • Spa services
  • Body scrubs
  • Manicures and pedicures
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Facials
  • Body treatments
  • Swedish massages
  • Thai massages
  • Aromatherapy

Internet

  • Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Family friendly

  • Children's pool
  • Childcare in room (surcharge)
  • Children's dinnerware

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Blender
  • Griddle
  • Freezer
  • Kitchen island

Dining

  • 1 poolside bar
  • Dining table
  • Couples dining
  • Private picnics

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Soap
  • Toilet paper
  • Free toiletries
  • Towels provided
  • Shampoo
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 50-inch Smart TV with cable service

Outdoor areas

  • Furnished balcony
  • Rooftop terrace
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Dock

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Chef
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • In a national park

Things to do

  • Boat on site
  • Boat/paddles on site
  • Kayaking on site
  • Motor boating on site
  • Fishing on site
  • Fish cleaning table on site
  • Sailboat on site
  • Parasailing nearby
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Boat tours nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 28 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • At least 10% of profits reinvested in community & sustainability

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Refundable deposits

  • A damage deposit of USD 350 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge of USD 175 per stay

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Onsite parties or group events are strictly prohibited.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hol Chan Reef & San Pedro
Hol Chan Reef Resort Villas
Hol Chan Reef Resort & Villas Condo
Hol Chan Reef Resort & Villas San Pedro
Hol Chan Reef Resort & Villas Condo San Pedro

Frequently asked questions

Does Hol Chan Reef Resort & Villas offer free cancellation for a full refund?

Yes, Hol Chan Reef Resort & Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hol Chan Reef Resort & Villas?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Hol Chan Reef Resort & Villas?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hol Chan Reef Resort & Villas?

Yes, there's free self parking.

What are the check-in and check-out times at Hol Chan Reef Resort & Villas?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hol Chan Reef Resort & Villas and nearby?

Have fun with onsite activities like kayaking, fishing, and sail boating. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the condo's other amenities, which include a private beach and spa services. Hol Chan Reef Resort & Villas also has a garden.

Does Hol Chan Reef Resort & Villas have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a coffee maker, and a toaster.

Does Hol Chan Reef Resort & Villas have any outdoor private spaces?

Yes, this condo features a furnished balcony.

What's the area around Hol Chan Reef Resort & Villas like?

Hol Chan Reef Resort & Villas is located on the waterfront in Boca Ciega, a short 4-minute walk from Belize Barrier Reef.

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Hol Chan Reef Resort & Villas Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing place and location
Monique, 7-night trip

10/10 Exceptional

Sandra and the team at this resort are amazing. Our stay was exceptional
Willard, 5-night trip

10/10 Exceptional

Great management
Lot of staff. Good comms. Spacious condo units run by a management company. Bit far south means quiet but also bumpy 20min ride to town. One of our party took a fall in a boat on a tour arranged by management. Not really their fault. They were very supportive & communicative to get her down to the hospital to be checked out. Would recommend the place. Just know what you’re getting into with the location. It’s not the time but the very bumpy ride to keep in mind but that’s also why it’s quieter.
Dennis, 3-night trip

10/10 Exceptional

Such a beautiful place! The condo was gorgeous and had everything we needed. The staff were very helpful. Edwin, the bartender was super nice and full of great information!
Kimberly, 3-night trip

8/10 Very good

Property was great! Enough space. Well kept. Bartender, Edwin was great! Too far from town.
Natasha, 7-night trip

10/10 Exceptional

Had an excellent stay. Sandra and Richard made our stay an absolute one for us to remember For ever
Abhilash, 5-night trip

10/10 Exceptional

Great location if you are coming to Belize for Scuba or Snorkel ing. Very nice accommodations and air conditioning.
Stanley G, 6-night trip

10/10 Exceptional

The property management was very responsive in communication and accommodating
Erick, 6-night trip

6/10 Good

Is away from the city .. need a golf car to travel around ..
fatima, 7-night trip

10/10 Exceptional

Beautiful condo with breathtaking views. Very clean and quiet. Excellent service. A bit far from the Secret Beach but worth the drive. Sandra was available to answer any of our questions and Richard was very helpful with booking activities. Highly recommend.
YOLANDA, 8-night trip

10/10 Exceptional

What an amazing property! My husband and 2 friends stayed in 4A and it did not disappoint. Beautiful views. Quiet neighborhood. Sandra was great. If there was anything we needed all we had to do was ask. Everyone is so friendly and helpful. I would definitely we recommend staying here if you want a week of relaxation.
Stacey L, 7-night trip

10/10 Exceptional

Sandra was amazing and very responsive to any needs before and during our stay. Yolanda was very helpful with booking our excursions too. We had a great experience!
Julie, 7-night trip

10/10 Exceptional

Will definitely go back.
Ashley R, 4-night trip

10/10 Exceptional

The property was beautiful. The staff were super helpful and responsive.
Katie, 4-night trip

10/10 Exceptional

It was a last minute trip and we could not have been happier with our choice to stay at Hol Chan Villas. The place was amazing and Sandra went above and beyond to make sure we were well taken care of. Top notch customer service. She even helped arranged to help have a chef to come and cook for us.
Jermon, 4-night trip

10/10 Exceptional

The property is excellent and well maintained and very clean and quiet. The staff, particularly Sandra and Richard were excellent and helpful. My only criticism is that the beach is not really a beach and is not swimmable.
Alexander, 7-night trip

10/10 Exceptional

Safe and great views
Sandra was helpful in hooking you up with any kind of excursion. Property felt very safe and friendly neighbors.
Valerie, 5-night trip

10/10 Exceptional

What a beautiful place. Very clean, spacious condo with breath taking view. We had no idea what we were doing. Sandra, our concierge, was able to assist us with all of our needs such as booking taxis and golf cart rentals. Her response to all of our questions (we had many!) was prompt and detailed. She made our trip into the unknown so easy!!
Kelley, 4-night trip

10/10 Exceptional

We thoroughly enjoyed our stay at Hol Chan. It was secluded enough that we felt we were away from the hustle and bustle and could enjoy the peace and quiet. However, it was close enough to restaurants and shops that we could access whatever we needed within a few minutes drive on the golf cart. Plus, the pool bar serves food throughout most of the day, just not dinner. When you order, the food is delivered from a nearby restaurant, and the quality of food is amazing. The staff was wonderful. They were friendly, professional, and went above and beyond in all aspects.
Vince, 3-night trip

10/10 Exceptional

Beautiful Villa on the south side of the Caye. Spacious unit with great amenities. Sandra was a great help. Can’t wait to come back.
Gregory, 3-night trip

10/10 Exceptional

Amazing property-we had such a great time-kitchen was extremely well stocked -all utensils you could possibly ever need. Pool was right in front of the room that you could walk into. Very clean property, beautiful. I would definitely come back again.
Lokesh, 4-night trip

4/10 Fair

This IS NOT a beach property. The pics of the beautiful water IS NOT an accurate description of this property. There is a huge long white pipeline in the water along with an enormous amount of sea weed which prohibits you from walking into the water. You will not be able to swim in the water as it is not safe. The resort pool had local random dogs in it. The smell/stinge around the property is disgusting. The mosquitoes attack you regardless of the time of day. The accommodations were nice but you do not have a phone in the condo. You are provided a cell phone in which they load minutes so you can use. I arrived on the 10th and did not get a phone until the 12th but the minutes didn’t load until the next day. I ended up using my own cell phone to text and make calls to concierge. I am having to cover that cost. Upon arrival they require a $353 deposit on a credit card. This deposit is not a pending deposit but they actually remove the money from your card and you have to wait 10-14 days for them to return it back. I have yet to receive it. I took pics to ensure the property was left in excellent condition. Toward the end of our stay we began to experience water outages from 6-9am in which you couldn’t flush the toilets, shower, or do a hygiene routine. By the end of my stay I was ready to come home.
Delbrica, 6-night trip

8/10 Very good

Asia, 3-night trip

8/10 Very good

Mercedes, 8-night trip

10/10 Exceptional

Bradley, 7-night trip