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Raffles The Palm

5.0 star property
Luxury beachfront hotel with spa, near Aquaventure

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Photo gallery for Raffles The Palm

Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas | Raffles The Palm
Luxurious hotel with a large pool, surrounded by palm trees and beachfront location. | Raffles The Palm
Luxurious bedroom overlooking the sea, with a grand chandelier and a view of the marina. | Raffles The Palm
Luxurious ballroom with golden accents, ornate chandelier, and a grand staircase. | Raffles The Palm
Sun-drenched terrace overlooking the sea, perfect for relaxation with its elegant furniture and breathtaking views. | Raffles The Palm
At the luxury eco-certified Raffles The Palm, unwind with a swim-up bar and poolside bar overlooking the beautiful views of Palm Jumeirah. Enjoy a rejuvenating spa treatment at Cinq Mondes, indulge in delicious meals at one of 5 on-site restaurants or practice your swing at mini golf. Stay connected with high-speed WiFi and enjoy free self parking.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • Spa
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and pool bar
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Swim-up bar
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area
The current price is $489
includes taxes & fees
$434 per night
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite (Duplex, Lounge Access)

Suite (Duplex, Lounge Access) | Premium bedding, down comforters, minibar, in-room safe

Suite (Duplex, Lounge Access)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed (Garden Walk)

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Double Bed (Garden Walk)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Twin

Premium bedding, down comforters, minibar, in-room safe

Premier Ocean Twin

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Signature Suite, 1 King Bed, Balcony

View from room

Signature Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1184 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Royal Villa with Private Rooftop Pool

Raffles Royal Villa with Private Rooftop Pool | Premium bedding, down comforters, minibar, in-room safe

Raffles Royal Villa with Private Rooftop Pool

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
  • 10226 sq ft
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Beds

View all photos for Raffles, Presidential Suite, 1 King Bed, Balcony

Raffles, Presidential Suite, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Raffles, Presidential Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 3552 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Signature Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1184 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Club Room with Terrace and Lounge Access T1D

Premium Club Room with Terrace and Lounge Access T1D | Premium bedding, down comforters, minibar, in-room safe

Premium Club Room with Terrace and Lounge Access T1D

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 2185 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Raffles, Club Room, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 807 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Palm View With balcony

Premier Twin Palm View With balcony | Premium bedding, down comforters, minibar, in-room safe

Premier Twin Palm View With balcony

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Raffles, Club Twin Room, 2 Twin Beds, Balcony

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Twin Room, 2 Twin Beds, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Raffles, Club Room, 1 King Bed

Raffles, Club Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles Club Palm View Twin With balcony and Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Raffles Club Palm View Twin With balcony and Lounge Access

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Palm View Room With balcony

Premium bedding, down comforters, minibar, in-room safe

Premier Palm View Room With balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1755 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Garden Walk

Premium bedding, down comforters, minibar, in-room safe

Premier Garden Walk

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed, Balcony (Ocean)

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 Double Bed, Balcony (Ocean)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean

Premium bedding, down comforters, minibar, in-room safe

Premier Ocean

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 2368 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 1 King Bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Raffles, Club Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property - evening/night

Atlantis, The Palm

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,294 reviews
The price is $553
includes taxes & fees
$491 per night
Mar 2 - Mar 3
Atlantis, The Palm
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About the neighborhood

Map
West Cresent, Palm Jumeirah, Dubai, 213208

What's nearby

  • Aquaventure - 6 min drive
  • Nakheel Mall - 9 min drive
  • Dubai Marina Mall - 13 min drive
  • The Walk - 15 min drive
  • Marina Beach - 19 min drive

Getting around

  • Al Maktoum Intl. Airport (DWC) - 39 min drive
  • Dubai Intl. Airport (DXB) - 47 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 74 min drive

Restaurants

  • ‪Al Safadi - ‬8 min drive
  • ‪Th8 Palm Dubai Beach Resort - ‬15 min walk
  • ‪Th8 Palm beach bar - ‬12 min walk
  • ‪W Lounge - ‬7 min walk
  • ‪Akira Back - ‬8 min walk

About this property

Raffles The Palm

Raffles The Palm is a great choice for your beach stay in Dubai. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Matagi, one of 4 restaurants, serves dinner. A poolside bar, a 24-hour fitness center, and a hot tub are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

Languages

Afrikaans, Arabic, Belarusian, Chinese (Mandarin), English, Filipino, German, Hindi, Italian, Portuguese, Russian, Serbian, Spanish, Turkish, Ukrainian, Urdu

At a glance

DONE

Hotel size

    • 369 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Mini golf
  • Playground
  • Children's menu
  • Lifeguard on site

What to do

  • On a private beach
  • Mini golf
  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 100
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 28
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 4
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 48-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

Cinq Mondes has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Matagi - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Piatti by the Beach - This beachfront restaurant serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Le Jardin - Onsite buffet restaurant. Open daily.
Blüthner Hall - Onsite café. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600
  • New Year's Eve (31 December) Gala Dinner per child: AED 1200 (from 6 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 200 for adults and AED 100 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Frequently asked questions

Does Raffles The Palm offer free cancellation for a full refund?

Yes, Raffles The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Raffles The Palm?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Raffles The Palm?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Raffles The Palm?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Raffles The Palm?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Raffles The Palm and nearby?

Raffles The Palm has a private beach, a spa, and an outdoor pool, as well as a 24-hour fitness center, an arcade, and a garden.

Are there restaurants at or near Raffles The Palm?

Yes, there are 4 onsite restaurants, featuring beachfront dining and ocean views.

Does Raffles The Palm have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Raffles The Palm have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Raffles The Palm like?

Raffles The Palm is in Palm Jumeirah, a short 1-minute walk from Palm Islands.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Jannick, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was the most amazing experience we have ever had. The staff was so amazing. Henry, Anelka, Rhea, & Ezekiel made our trip such a great pleasure. It was our first time in Dubai and they helped us with making all reservations and our trip just a blast. We celebrated our daughter’s 3rd bday and they made it so special for us. The raffles is underrated not enough reviews you need to really go here and experience you won’t be disappointed one bit. If I could rate this hotel I would do a 15/10. The location is also so perfect located toward the end of the palms it’s away from all the traffic and chaos. We will definitely go back again. Thank you so much for this amazing experience.
Harsimran, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rosie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend away
Fantastic hotel with a warm friendly atmosphere. Delicious food and great dining options. Set on the beach and with a large pool, it was ideal for our weekend away to recharge.
Amy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Baiju, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Limited dining, evening entertainment
gavin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Idyllic hotel and value for money spacious rooms 9/10 will give to the property will recommend it without a doubt
Echo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Brandon, 4-night trip
Verified Expedia guest review

8/10 Very Good

nataliia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

My recent stay at this luxurious hotel on the Palm was truly unforgettable. The impeccable service and attention to detail were evident throughout my entire experience. From the moment I arrived, I was greeted with warmth and professionalism, making me feel instantly welcome. The luxurious accommodations and breathtaking views exceeded all expectations. I highly recommend this exceptional hotel for an unforgettable getaway.
Souvik, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Fnu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is new, the view is good, and the price/performance ratio is good。
Tak Yuen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice rooms and property!
Leo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gordon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

2 issues I had with this hotel. Valet scratched the car and I on my found out at the airport. 2 the delivery charge by room service which I never seen at any hotels in Dubai or around the world throughout my travels. Otherwise all is good at this place and I stayed at Raffes 4 times in the recent past
Ahmed, 4-night family trip
Verified Expedia guest review

6/10 Good

The rooms are nice. But I didn’t appreciate housekeeping ringing the bell while we were sleeping only to ask what time we want the room clean. The food is sub par. Not great for a 5 star and compared to other hotels in the Palm.
Victoria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Everything about this property is perfect from the service, rooms, available dinning options, and amenities. If you want to come to the Palm Jumeirah this is where you stay. The only inconvenience is that you will need to Taxi to and from the property due the it’s location at the top of the Palm Jumeirah. Beyond that this is the best property I’ve had the pleasure at staying at.
Chris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent!!
Anuj, 4-night family trip
Verified Expedia guest review

4/10 Fair

Two main problems: 1. Irresponsible and lying staff: I asked someone at the reception about booking a breakfast for the next day. He told me that I should purchase it on the spot at the reception tomorrow and it would be 125 AED. He even said it is about $34 USD and it is the same price everywhere. including on Expedia so there is no mistake about the number (it's actually lower priced than $34; other staff later said it's only lower priced because it comes with the hotel booking so either way he also lied about this). The next day when I was trying to purchase the breakfast, some other people told me it is 250 AED, insisted it was always 250 on all booking platforms, and did not care about whatever the other person told me. Seems like everyone here just lies about whatever they want to and do not care to take responsibility for their words. If you have to book this place beware of the numbers they tell you as you may be charged double. 2. Privacy violation: The night after checking in when we were out for dinner, some staff came into our room while we were gone and our luggage was open to arrange things in the room and turn off the lights. We never asked for this service and did not press any buttons for it. Really absurd they give no care about customers' privacy. There were other very nice staff members and the room design was good (though the materials look cheap). But certain irresponsible people just had to ruin our experience.
Yuru, 1-night trip
Verified Expedia guest review

10/10 Exceptional

FARIS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I highly recommend this hotel, it’s beautiful and the service was absolutely fantastic!
Vanessa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel. Staff were exceptional and great location on the Palm! Would highly recommend and will certainly be going back!
Kamaldeep, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place
Gor, 6-night trip
Verified Expedia guest review

General property information

Travelers Say
"The pool was amazing."
Reasons to Book
Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM