Does MainStay Suites Oak Brook Terrace-Chicago offer free cancellation for a full refund?

Yes, MainStay Suites Oak Brook Terrace-Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at MainStay Suites Oak Brook Terrace-Chicago?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at MainStay Suites Oak Brook Terrace-Chicago?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at MainStay Suites Oak Brook Terrace-Chicago?

No, this hotel doesn't have a casino, but Rivers Casino (19-min drive) is nearby.

What is there to do at MainStay Suites Oak Brook Terrace-Chicago and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Does MainStay Suites Oak Brook Terrace-Chicago have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a dishwasher, and a microwave.

MainStay Suites Oak Brook Terrace-Chicago, Chicago: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 26, 2025

Its good

Asho, 3-night trip

6/10 Good

Oct 6, 2025

Our room was not super clean. You could see dirt and grime in the corners of the room and the bathroom was worse. The duvet covers on the beds definitely need tended to and washed, but pillows and sheets appeared clean.

Andrea, 2-night trip

10/10 Exceptional

Sep 1, 2025

Nice all the way around it was out of my way but worth it. I went to otjhee hotels but i left out once i saw the room or smelled it. So i look up this hotel i would go out my way againn

April, 2-night trip

10/10 Exceptional

Jun 24, 2025

First time at mainstays

The hotel was absolutely amazing. My girlfriend and I enjoyed our stay in the beautiful suite and fantastic breakfast

David, 3-night trip

10/10 Exceptional

Sep 25, 2025

Check in process was very simple and accurate! They had a wheelchair that my mom could use because our room was the furthest from the only working elevator. Our room was on the 2nd floor. It was clean and comfortable. The bathroom was nice and updated! However, there was no ice bucket. Minor inconvenience.

Artit, 1-night trip

4/10 Fair

Sep 19, 2025

Customer service fell short

We chose this hotel due to the proximity to Rush for a medical appointment. Pros: Location (near many restaurants and shops) Parking Cons: Poor customer service Once housekeeping staff leaves, you can’t get sheets or any other items besides towels

Ricardo, 2-night trip

10/10 Exceptional

Jun 26, 2025

Pretty clean, super nice front desk attendant

Linda, 1-night trip

10/10 Exceptional

Jul 25, 2025

Great location & super quiet place to stay

The room was very comfortable I had access to anything I wanted to needed. Noise level was excellent!!! Very quiet and the blackout curtains really were super to have. Easy access to what I needed to do with a little retail therapy thrown in.

Susan, 3-night trip

10/10 Exceptional

Jul 28, 2025

Amazing

Ivan, 3-night trip

10/10 Exceptional

Jun 15, 2025

A wonderful room four a four night trip to Chicago. Thank you for a clean, safe, spacious stay.

Randall, 4-night trip

8/10 Very good

Jun 15, 2025

Very large property, plenty of parking. Room was clean with nice kitchen area. Breakfast was good and for the same price I would stay here again.

james, 1-night trip

10/10 Exceptional

Jun 25, 2025

Good rooms. Great staff. Clean.

binu, 3-night trip

8/10 Very good

Jul 1, 2025

Only stayed 1 night. Room was clean and looked like the pictures. Breakfast was ok.

Shontell, 1-night trip

8/10 Very good

Sep 7, 2025

No TV

Front desk check-in was great. But the TV never worked (no signal) for the 2 days i stayed. Calls to front desk were met with "oh well" attitudes. Toilet seat was loose, and occasionally the door didnt latch right away.

Susan, 2-night trip

8/10 Very good

Sep 18, 2025

Plus and Minus'

The room was clean and comfortable. It looked liked it was newly renovated. Staff was great, breakfast was "real" not that cheap stuff at other hotels. The only reason it got a 4 was because the internet was horrible and i needed it for work so I had to tether to my cell phone and the lighting was aweful in the room. One small lamp on tje counter and one small arm like lamp on the night stand. It was pretty depressing. It wouldnt have been so bad for one night, but definitely not more.

Kimberly, 4-night trip

8/10 Very good

Jun 1, 2025

Front desk staff was top notch. Room just in need of some TLC which I did discuss with the front desk. I would stay here again.

Michael, 1-night trip

8/10 Very good

Apr 11, 2025

The rooms was really clean and nice love the bathroom also

Darolyn, 1-night trip

2/10 Poor

Sep 3, 2025

Mold!

The room itself is nice but there was mold in my bathroom. There is no vent which is the cause to the issue probably. We had to move all of our stuff after we unpacked.

Taylor, 4-night trip

10/10 Exceptional

Jun 1, 2025

Loved the friendly staff and was able to find many eateries at a short distance. One thing I would say is that there should be some more parking spots available

Kennedy, 2-night trip

8/10 Very good

Jun 6, 2025

Nice clean room. Comfortable bed. Will stay again if in the area. Breakfast was not great- the usual fair.

Emilia, 1-night trip

6/10 Good

May 23, 2025

Was not as clean as I would like and has a funny smell but the beds were comfortable and there was not a lot of noise. Bathroom is also very nice.

Kierre, 3-night trip

10/10 Exceptional

May 19, 2025

Great location, and clean rooms. No complaints for me. Will be back.

Marissa, 3-night trip

10/10 Exceptional

May 29, 2025

One of the best

Steve, 1-night trip

10/10 Exceptional

Jul 13, 2025

Good room at a good price

The room was clean. The only problem (not really a problem) was that there was no ventilation in the bathroom. So it got pretty humid in the bathroom after a shower The check in and breakfast area was quite a distance from the assigned room but we were told we could park close to the room so that really wasn’t an issue either.

Mark, 2-night trip

8/10 Very good

Jul 14, 2025

Cleanliness

Bathroom had hair and lint on floor.. no fan in bath… very damp.., no shower gel as complimentary use. Breakfast ok.

Mary Ann and Richard, 2-night trip

MainStay Suites Oak Brook Terrace-Chicago

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