Waterloo Suites Hotel, Trademark Collection by Wyndham puts you just a 5-minute drive from University of Waterloo and St Jacobs Farmers Market. Guests can visit the fitness center for a workout or grab a bite to eat at Off the Elevator, which serves breakfast. A bar/lounge and a snack bar/deli are other highlights.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Electric vehicle charging point
Bar
Non-smoking
Free breakfast
24/7 front desk
Gym
$98 nightly
The total price is $116
$116 total
Aug 26 - Aug 27
Total with taxes and fees
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Separate sitting area
Air conditioning
HDTV
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Separate sitting area
Air conditioning
HDTV
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Deluxe Room, Multiple Beds, Non Smoking
Deluxe Room, Multiple Beds, Non Smoking
Highlights
Separate sitting area
Air conditioning
HDTV
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
7.27.2 out of 10
Good
5 reviews
(5 reviews)
Highlights
Separate sitting area
Air conditioning
HDTV
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
HDTV
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
HDTV
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Jetted bathtub
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)
Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)
Highlights
Separate sitting area
Air conditioning
HDTV
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking
Business Suite, 1 King Bed with Sofa bed, Non Smoking
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Kitchenette
HDTV
Premium bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)
Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)
St. Jacobs Market District Visitor Information Centre - 3 min drive - 2.6 km
University of Waterloo - 4 min drive - 2.9 km
Wilfrid Laurier University - 4 min drive - 3.6 km
Getting around
Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
Toronto Pearson Intl. Airport (YYZ) - 63 min drive
Kitchener Station - 8 min drive
Guelph, ON (XIA-Guelph Train Station) - 28 min drive
Guelph Central Station - 28 min drive
Restaurants
McDonald's - 11 min walk
Subway - 10 min walk
Tim Hortons - 6 min walk
Tim Hortons - 10 min walk
The Pickle Barrel - 6 min walk
About this property
Waterloo Suites Hotel, Trademark Collection by Wyndham
Waterloo Suites Hotel, Trademark Collection by Wyndham puts you just a 5-minute drive from University of Waterloo and St Jacobs Farmers Market. Guests can visit the fitness center for a workout or grab a bite to eat at Off the Elevator, which serves breakfast. A bar/lounge and a snack bar/deli are other highlights.
Languages
English, Spanish
At a glance
DONE
Hotel size
104 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 19
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Special features
Dining
Off the Elevator - This restaurant serves breakfast only.
Fees & policies
Children & extra beds
Cribs/infant beds are available for CAD 20.0 per night
Rollaway beds are available for CAD 20.0 per stay
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Also known as
Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo
Frequently asked questions
Are pets allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Sorry, pets aren't allowed.
Is parking offered on site at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at Waterloo Suites Hotel, Trademark Collection by Wyndham and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Waterloo Suites Hotel, Trademark Collection by Wyndham also has a fitness center.
Are there restaurants at or near Waterloo Suites Hotel, Trademark Collection by Wyndham?
Yes, there's an onsite restaurant, Off the Elevator.
Does Waterloo Suites Hotel, Trademark Collection by Wyndham have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around Waterloo Suites Hotel, Trademark Collection by Wyndham like?
Waterloo Suites Hotel, Trademark Collection by Wyndham is a short 6-minute walk from Conestoga Mall and 6 minutes' walk from City of Waterloo Museum.
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Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Air conditioning
Location
Bed
Bathroom
Shower
Elevator
Water
Reviews
10/10 Exceptional
Jul 18, 2025
Hotel very accommodating,clean ,comfortable room, comfortable bed, stove, microwave, fridge, sink, clean bathroom, adequate lighting, pleasant smell, overall great experience
Mark
Mark, 1-night trip
2/10 Poor
Aug 7, 2025
No ev parking.
Smelly
Old
Forget about the free breakfast
Washroom ok, clean
Joe
Joe, 1-night trip
6/10 Good
Aug 7, 2025
Hotel.com disappointment
Breakfast was lame and the they ran out of food
Denise
Denise, 1-night trip
8/10 Very good
Aug 12, 2025
First and last
Very limited selection for breakfast and it was warm at best. The beds and toweling were clean but the walls and curtains were another story. Tight squeeze around furniture. There are many other choices in Waterloo, we will have to try another one next time.
Roberta
Roberta, 2-night trip
4/10 Fair
Jul 30, 2025
Mold/Fungus on carpet Room 115
Please look at the pictures.
Anees
Anees, 1-night trip
10/10 Exceptional
Jul 5, 2025
Why are you rated 2* an not higher.
Kept spick and span. Housekeeping was very well maintained. Staff are courteous.
Mangala Sunder
Mangala Sunder, 2-night trip
8/10 Very good
Aug 16, 2025
Waffleless In Waterloo
This is a clean, quiet hotel at a reasonable price. There are several restaurants, a mall, and St. Jacob's Farmers Market close by. Our room was spacious and clean. Our mattress, unfortunately, was far too firm. If you're used to sleeping on a pool table, you'll love it! Also, the shower head/water pressure was weak. One more thing (and this may seem petty but...) the 'GUIDE' button on the tv remote did nothing and there was no list of channels anywhere. Channel surfing 75 networks is a royal pain. The breakfast options were adequate but no waffle maker? C'mon Wyndham!!
Leigh
Leigh, 1-night trip
10/10 Exceptional
May 21, 2025
Amazing
Very polite poeple at the desk office and all the stuff
Close to mall, metro station.
Rajeev, the receptionist is a very nice person very friendly and helpful.
wafa
wafa, 1-night trip
10/10 Exceptional
Jun 21, 2025
Sucked that the pool wasn’t usable
Cortenay
Cortenay, 1-night trip
10/10 Exceptional
May 11, 2025
The check in personnel were very friendly and helpful and made us feel welcome. When I asked about pizza delivery he even offered to bring it to my room since my room was right by the check in desk.
Rhonda
Rhonda, 1-night trip
8/10 Very good
Jun 19, 2025
Overall okay. Inside was very outdated, and there was no recycling bins anywhere.
Jamie
Jamie, 1-night trip
6/10 Good
May 9, 2025
Hotel is on the older side.
Carpets in room need replacing - very old and dirty
Staff pleasant and helpful
Thomas
Thomas, 1-night trip
4/10 Fair
Jul 12, 2025
Not happy
Room furniture looked like it came out of the garbage from 1980s.. scratched and scraped wall unit was broken wooden in bottom corner. Drawers all scraped and old. Mold in shower. Was told no other rooms available. They cancelled checkin.
Jennifer
Jennifer, 1-night trip
8/10 Very good
May 21, 2025
The only thing I didn't like was the free breakfast. It was a very small selection.
Michael
Michael, 5-night trip
6/10 Good
Apr 21, 2025
Front staff when we checked in were very good . When we were there they were renovating the locks so we had to have staff open and close the door for us , very inconvenient. The room was ok but the air heater / air conditioner was extremely dirty and smelled when activated
Jeff
Jeff, 2-night trip
6/10 Good
Apr 27, 2025
We came especially to enjoy pool and hot tub.
But nothing available. WEB site shows pool and hot tub. This I classify as false advertising
Also , no keys for our room. Someone had to let us in every time.
The room was lovely. Closet doors in bad need of repair.
Ric
Ric, 1-night trip
4/10 Fair
May 22, 2025
This property is mainly housing immigrants to Canada - which is not a major problem - just not particularly welcoming to the typical hotel guest. The property was in a bit of disrepair - dated and not well kept up. Our air conditioning also did not work - they offered us an alternate room but we declined as that would have made the third room change
Yvette St
Yvette St, 1-night trip
2/10 Poor
Apr 25, 2025
Avoid this place
Door locks don't work so staff has let you in every time. The room was filthy, furnishings were dirty and broken, mildew in the shower no water pressure. Broken security latch on the door
Lisa
Lisa, 1-night trip
4/10 Fair
Apr 27, 2025
There was no room keys and we had to wait for a staff to walk us to our room each time and manually unlock the door. This created a lot of wait time as there was not staff readily available.
Greg
Greg, 1-night trip
2/10 Poor
Apr 26, 2025
Dup charge
Room lock not working
Hot water not working
jing
jing, 1-night trip
10/10 Exceptional
Aug 28, 2022
Great place, great breakfast
Darren
Darren, 1-night trip
10/10 Exceptional
Aug 14, 2022
Great location, excellent staff.
Ellen
Ellen, 2-night trip
10/10 Exceptional
Aug 30, 2022
Great location and the room was nice and comfortable. I enjoyed my stay.
Jeremy
Jeremy, 1-night trip
4/10 Fair
Apr 30, 2025
I am sure in 6 months time this hotel will be much better.. You can tell they are trying to upgrade parts of it. The key card system was down we needed to have a staff member unlock our door every time we left the room. The phone in my room was not connected at all and I think left over from the previous owner. Main light switch in our room didn't work, but the room was clean and the bed was comfortable. The only think not clean was the curtains, they where also falling off the tracks or broken so I hope they have that on the list to fix or replace. If they get upgrades done I would come back again. The staff are trying and nice and the location is a good one.
Charlene
Charlene, 2-night trip
10/10 Exceptional
Aug 15, 2022
Great place to stay!
I would stay there again. Very nice, clean and comfortable.