Glenstone Lodge puts you in a great location, within just a 10-minute walk of Gatlinburg Space Needle and Ripley's Believe It Or Not Museum. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. An indoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
216 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Barbecue grills
What to do
Golf lessons nearby
Hiking/biking trails nearby
Rafting nearby
Ski lessons nearby
Ziplining nearby
Snowboarding nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Luggage storage
Wedding services
Pool loungers
Facilities
ATM/banking
Picnic area
Terrace
An outdoor pool
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
Mountain Trail Cafe/Grill - Onsite family restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 10.00 to 12.00 for adults, and USD 8.00 to 8.00 for children
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg
Frequently asked questions
Does Glenstone Lodge offer free cancellation for a full refund?
Yes, Glenstone Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Glenstone Lodge?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Glenstone Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Glenstone Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Glenstone Lodge?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Glenstone Lodge and nearby?
Have fun with nearby winter activities like downhill skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Glenstone Lodge also has a picnic area.
Are there restaurants at or near Glenstone Lodge?
Yes, there's an onsite restaurant, Mountain Trail Cafe/Grill.
What's the area around Glenstone Lodge like?
Glenstone Lodge is in the heart of Gatlinburg, a short 16-minute walk from Great Smoky Mountains National Park and 16 minutes' walk from Ripley's Aquarium of the Smokies. Travelers say the area is walkable and ideal for skiing.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 27, 2025
Good stay
Affordable place but dated and needs updates. Alarm clock flashed and wouldn’t allow a reset. Pillows were not comfortable. Bath tub was not clean, or gave the appearance that it was not. It’s an old property, so only so much they can do, but still opportunity to make it a bit more current. Overall good value for the money.
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 27, 2025
Nice room, cold pool
We had fun during our stay but the indoor pool room was really cold.
Frances
Frances, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
Gary
Gary, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 15, 2025
Winter Break Trip
Our first night we stayed in a poolside room at the request of our 3 and 8 year old boys. We stayed on the 2nd floor and you can hear the noise from the pool in the rooms, which was not a problem for us. We did upgrade our room to a balcony room on the 3rd floor when the boys had a change of heart and wanted to try to see bear from the balcony. We had a street view but the mountains in the background were so pretty. Our boys loved the pool and it was pretty warm compared to any other indoor pools. During our stay, there was a lady serving hot chocolate in the lobby and we had to stop daily! The lobby was also beautifully decorated. We had no complaints with our stay. The property is in walking distance of downtown but the trolley stop right in front of the hotel was very nice!
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 13, 2025
vanessa
vanessa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
The best hotel in Gatlinburg
We love staying here. It's pur favorite place to stay in Gatlinburg. It has a trolley stop right in front that will drop you off on the strip and pick you back up to take you to the hotel. My kids love their indoor pool in summer and winter. We stayed during New Years and they had a hot chocolate bar in the lobby with the sweetest lady making it. It was free with stay!!! We loved it. It felt like a Hallmark movie hotel!! We don't look at anywhere else to stay because we love it so much. Take my advice book and get a balcony room!! We watched the snow fall from our balcony!
Ronald
Ronald, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2025
Nice little hotel.
We stayed for New Year's Eve...right on the (free, in Gatlinburg) trolley route, so we trolley'd down to the restaurant we were to eat at, then back, wonderful when you have members of the group who are limited on their walking distances. Also had a view of the top of the Needle to see the fireworks....really fun! The pool is lovely, and the extra hour tacked on the hours it is open that is adult only is nice. Kids love pools, but adults need that break!
Lisa
Lisa, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
carlos
carlos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Leslie
Leslie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Concepcion
Concepcion, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Would Stay Again.
Comfortable stay for the price. Customer Service was excellent and the location was perfect.
Alma
Alma, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Leonel
Leonel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Excellent customer service
Amazing customer service. Very friendly, very kind. Made us feel welcomed
Iveth
Iveth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Jose
Jose, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 2, 2025
New year’s 2024
Enjoyed the stay over all
Randy
Randy, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 2, 2025
Not worth the money
The smell of chlorine takes your breath away and causes a horrible headache. The beds were hard as a rock and not comfortable at all.
Michele
Michele, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2025
Kerry
Kerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
Great pool and service
Great pool. Older place, but clean and functionable. The service was fabulous, I must add! Any little issue we had was fixed fast. Would come back!
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 30, 2024
One night stay
The rooms were decent. Price and location were great.
Melissa
Melissa, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 27, 2024
The heat didn’t work, housekeeping didn’t do a good job with cleaning other then that I loved the stay. My family was satisfied that’s all that mattered to me.
Rachel
Rachel, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 27, 2024
Kellen
Kellen, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Verified traveler
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Harvy
Harvy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 24, 2024
The hotel was average. The bathroom sink held water for a long time. We had a fireplace room which was very nice. Over all it was a nice stay.