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DoubleTree by Hilton Hotel London ExCel

4.0 star property
Waterfront hotel with restaurant, near ExCeL Exhibition Centre

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Photo gallery for DoubleTree by Hilton Hotel London ExCel

Front of property
Reception
Bar (on property)
Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Near the iconic O2 Arena, DoubleTree by Hilton Hotel London ExCel offers a tranquil retreat with its eco-certified design. Unwind at the 24-hour gym or get some work done at the business center. With a terrace for fresh air, dry cleaning services for convenience and helpful staff to assist you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Air conditioning
  • 24/7 front desk
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
$93 nightly
The total price is $112
Jun 1 - Jun 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 Queen Bed (Water View)

Deluxe Room, 1 Queen Bed (Water View) | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Water View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed (Water View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Water View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Accessible, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Water view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Hampton by Hilton London Docklands

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,002 reviews
The price is $111
$93 nightly
$111 total
Total includes taxes and fees
May 18 - May 19
Hampton by Hilton London Docklands
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About the neighborhood

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

What's nearby

  • ExCeL Exhibition Centre - 7 min walk - 0.6 km
  • London Stadium - 11 min drive - 7.4 km
  • Westfield Stratford City - 11 min drive - 8.1 km
  • O2 Arena - 11 min drive - 7.7 km
  • Tower of London - 12 min drive - 8.8 km

Getting around

  • London City Airport (LCY) - 7 min drive
  • Stansted Airport (STN) - 42 min drive
  • London (SEN-Southend) - 43 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Heathrow Airport (LHR) - 79 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Ilford Station - 9 min drive
  • Prince Regent Station - 5 min walk
  • Royal Albert Station - 7 min walk
  • Pontoon Dock Station - 13 min walk

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪Costa Coffee - ‬11 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪Sandwich & Co - ‬12 min walk
  • ‪E16 Café - ‬6 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

When you stay at DoubleTree by Hilton Hotel London ExCel, you'll be within a 10-minute drive of ExCeL Exhibition Centre and ABBA Arena. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 15 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (882 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 19.5 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

  • Self parking costs GBP 15 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at DoubleTree by Hilton Hotel London ExCel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 77 lbs per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?

Yes. Self parking costs GBP 15 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Hotel London ExCel like?

DoubleTree by Hilton Hotel London ExCel is in Docklands, a short 7-minute drive from London City Airport (LCY) and 7 minutes' walk from ExCeL Exhibition Centre.

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DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Food
Location
Biscuits
Bar
Restaurant
View

What guests liked

  • Breakfast was a highlight, with a varied and plentiful spread, including options for different dietary requirements. (16 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good stay

It was really good friendly staff welcome in
Babu, 1-night trip

8/10 Very good

THIS WAS AN UNEXPECTEDLY GOOD EXPERIENCE. WELL PRESENTED HOTEL, REFRESHING OUTLOOK ONTO RECLAIMED DOCKLAND, AND WONDERFULLY HELPFUL STAFF.
Christine, 1-night trip

10/10 Exceptional

Simple

Good room, with a great view of the thames Nice facilities and great customer service
Nathan, 4-night trip

8/10 Very good

Staff is very nice at the desk
Rene, 2-night trip

10/10 Exceptional

Lovely quiet room.

Very friendly staff. Lovely quiet room with big beds.
Victoria, 2-night trip

10/10 Exceptional

Congress trip

Litter too cold room, in the shower water pressure middle strong, Clean room, smell ok, everything working. Breakfast was english😂.
Klemen, 2-night trip

8/10 Very good

One night stay

Booked this hotel as it was close to our itinerary needs. Check in was easy, though we had booked two rooms they forgot to give us second room key on arrival, room was spacious and practical for our needs, downside the beds especially the pillows were very uncomfortable. Stripped the beds before leaving and the quilt was covered in stains and marks. Was Ok for a one night stay
Anna, 1-night trip

10/10 Exceptional

Great but sleeping was difficult

Sleeping was difficult, pillow very small.
Tyrone, 1-night trip

10/10 Exceptional

Amazing staff!

The staff here are wonderful!! Every person we spoke to was friendly & helpful. The food was great and my children particularly enjoyed the complimentary cookies. Great location for Excel.
Sue, 1-night trip

8/10 Very good

Very nice hotel. Friendly,clean
Thomas, 1-night trip

10/10 Exceptional

Lovely hotels spacious , friendly, very comfortable and clean! I would highly recommend s staying here.
Victoria, 1-night trip

8/10 Very good

The staff were nice and helpful regarding the stay. And the overall it was good, would recommend for others.
Samia, 2-night trip

10/10 Exceptional

The staff were so polite and friendly and allowed me and my travelling companion to check in earlier than the set time
steven, 4-night trip

8/10 Very good

Liked breakfast Too far out from central London Noisy bed Noisy air con Good shower
Marion, 3-night trip

10/10 Exceptional

Amazing experience

Amazing experience
Boluwatife, 3-night trip

10/10 Exceptional

A great hotel with friendly and knowledgeable staff.
Joanne, 1-night trip

10/10 Exceptional

Everything is good, but it is a little bit confusing to walk from station to hotel.
Chunxiang, 2-night trip

10/10 Exceptional

Excellent
BASIT, 1-night trip

10/10 Exceptional

Great stay
Joseph, 1-night trip

10/10 Exceptional

Excellent
FARES, 2-night trip

10/10 Exceptional

Good choice to see Anna voyage but other than that a bit too far out
MARC, 2-night trip

4/10 Fair

Stay elsewhere, not worth the money

Dreadful stay, will book the aloft next time! Stayed here due the last two years and this way my third visit staying 3 nights. Booked a room with sofa bed and higher up floor but got a small room on level 1, looking at the entrance and no sofa bed. The bed was uncomfortable, the air unit noisy and windows broken so not opening.
3-night trip

10/10 Exceptional

Outstanding service

Excellent service. It was my little boy’s birthday and the staff made him feel very special.
1-night trip

6/10 Good

There was no shower gel in my room snd the carpet and furniture was dusty.
Genevieve, 1-night trip

8/10 Very good

Great location

The stay was lovely, hotel was in a great location
Robin, 2-night trip