Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
What's nearby
Playa Paraiso Golf Course - 6 min drive
Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
Paradise Beach - 9 min drive
Maroma Beach - 14 min drive
Puerto Morelos Town Square - 15 min drive
Getting around
Cancun Intl. Airport (CUN) - 31 min drive
Cozumel Intl. Airport (CZM) - 19.1 miles/30.7 km
Free airport shuttle
Free theme park shuttle
Restaurants
Cena Trattoria By el Faro - 9 min drive
Huama - 10 min drive
El Mar y Tierra - 7 min drive
Limon y Sal - 10 min drive
Don Miquel - 8 min drive
About this property
El Dorado Royale, Catamarán, Cenote & More Inclusive
El Dorado Royale, Catamarán, Cenote & More Inclusive offers a private beach and puts you near activities like windsurfing. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. LA CANTINA BAR, one of 12 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. 2 beach bars and a free airport shuttle are other highlights, and apartments offer up nice touches like free minibar items and jetted tubs. Fellow travelers like the helpful staff and restaurant.
All inclusive
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties
Land activities
Volleyball
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Languages
English, Spanish
At a glance
Property size
476 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Transfers
Free airport shuttle on request (available 24 hours)*
Offsite
Free theme park shuttle
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Beach
Private beach
Pool/Spa
6 outdoor pools
Sun loungers
Umbrellas
Spa tub
Sauna
Steam room
Massages
Spa services
Body scrubs
Ayurvedic treatments
Body treatments
Body wraps
Deep-tissue massages
Manicures and pedicures
Aromatherapy
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Free 24-hour roundtrip airport shuttle
Airport shuttle on request
Free theme park shuttle
Car not required
Restaurants on site
LA CANTINA BAR
D´ITALIA VILLAS
KAMPAI
FUENTES
KICK
Dining
12 restaurants
2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
Stocked minibar (free)
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Separate bathtub and shower
Hydromassage showerhead
Jetted bathtub
Towels provided
Shampoo
Bathrobes
Slippers
Toilet paper
Hair dryer
Soap
Entertainment
30-inch Smart TV with cable service
Outdoor areas
Terrace
Garden
Outdoor furniture
Laundry
Laundry facilities
Work spaces
Laptop workspace
Desk chair
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Designated smoking areas (fines apply)
Services and conveniences
Daily housekeeping
Local maps
Window screens
Electrical adapters/chargers
Phone
Blackout drapes/curtains
ATM/banking services
Mobile key entry
Banquet hall
24-hour front desk
Things to do
Fitness center
Free theme park shuttle
Volleyball on site
Horse riding nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
476 rooms
Mediterranean architecture
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Dining
LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Also known as
Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Frequently asked questions
Is there a pool at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at El Dorado Royale, Catamarán, Cenote & More Inclusive and nearby?
Have fun with nearby activities like horseback riding and windsurfing. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. El Dorado Royale, Catamarán, Cenote & More Inclusive also has 2 poolside bars, 2 beach bars, and a private beach, as well as a fitness center, spa services, and a garden.
Are there restaurants at or near El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there are 12 onsite restaurants, featuring Mexican cuisine.
Does El Dorado Royale, Catamarán, Cenote & More Inclusive have private spa tubs?
Yes, each apartment has a jetted bathtub.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 25, 2025
Enjoyable stay
Lovely staff, grounds and restaurants.
Great day trips included.
Theresa
Theresa, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2024
The food was excellent, service excellent, spa amazing .. the only complaint we had was the consistency with housekeeping.. the room was cleaned daily but when they take your towels .. they dont re-stock.. Front desk staff inconsistent with communications.. nobody sent the message to get our bags .. had to recheck with conciege after wating 1/2 hr after our 1230 pm appt. for the bell boy to come
Rosalie
Rosalie, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Excellent for our 21 day holiday. Loved it all
Gail
Gail, 20-night romance trip
Verified Expedia guest review
4/10 Fair
Oct 30, 2024
I was expecting a lot nicer of a resort for what we paid for. Food wasn’t very good and some of the bartenders were quite rude (especially at the martini bar). The property was clean and the rooms were decent
Carlee
Verified Expedia guest review
10/10 Exceptional
Oct 29, 2024
The time share portion that was optional and the free gift afterwards seemed like a scam as we were charged anyways… other than that it was amazing
MATTHEW S
MATTHEW S, 4-night romance trip
Verified Expedia guest review
6/10 Good
Oct 29, 2024
Our first room was extremely run down. Phone was falling off the wall, shower leaked through the wall into the rest of the bathroom, sliding door detached from the wall. We were able to move day 2 to a newer building which was nice. We stopped to talk to a concierge about our VIP status and they had no idea what we were talking about. Dismissed us and said there was no beach club, no spa credit, even after showing my confirmation.
Alexandra
Alexandra, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
The resort had wonderful and extensive dining options.
danielle
danielle, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
The entire property is top shelf. The staff was incredibly and went out of their way to accomodate our entire group. The dining experience was exceptional.
Adam
Adam, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2024
We had an amazing stay in a beautiful junior swim-up pool with the view of the beach! Food was amazing! Fresh from the ocean and local farms, great room service, margaritas non-stop, and housekeeping twice a day!
We can’t wait for our next trip!!
Barbara E
Barbara E, 5-night romance trip
Verified Orbitz guest review
6/10 Good
Oct 26, 2024
The dinners were very good. The bands Blackcow and Circus Rock were very good. The included shuttle service to and from airport eas very good.
I did not like the beach. It was very rocky with little area of sand and shade. The concrete bunkers to protect the beach were the whole length and very ugly to look at.
There were many areas of the resort that were generally run down.
Ryan John
Ryan John, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2024
Best experience ever
Stephanie
Stephanie, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2024
The best experience in Mexico
Carolina
Carolina, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 15, 2024
Liliana
Liliana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
Gorgeous resort with a huge property and all inclusive access to all 3 resorts on the property. Tons of amazing food options, but it was a bit difficult to contact the concierge services by phone. We didn’t realize there was an app until the last day for booking dinner reservations - Would recommend downloading that asap!
Lauren
Lauren, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2024
Excellent customer service, dinning options, inclusive excursions to Maroma beach (catamaran trip), bike tour and other amenities
Anjum
Anjum, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 11, 2024
The resort was very nice and extremely clean. The food was horrible, always cold, always misrepresented with what’s on the menus. You’ll stay hungry at this resort because the food portions are tiny and they try to keep you from ordering more.
Christopher
Christopher, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2024
I loved the respect and attention given to you there by every single employee. I couldn't have picked a more relaxing, quiet, beautiful, eye popping views, place. I will definitely be back.
Jose Robert
Jose Robert, 4-night romance trip
Verified Travelocity guest review
10/10 Exceptional
Oct 10, 2024
Gladys
Gladys, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2024
Property is quiet and calm! Great to spend it with your partner!
Wisbeth
Wisbeth, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2024
Laura
Laura, 6-night trip
Verified Expedia guest review
8/10 Very Good
Sep 28, 2024
ryan
ryan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2024
We loved the staff, always very friendly.
Phillip James
Phillip James, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 25, 2024
I little bit more lighting along walkways.
TV kept being prompted to connect to a device very annoying.
Denis
Denis, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
Spectacular property, upgraded to a swim out ocean front room. A/C was strong and food was excellent