Located in the heart of Portland, SureStay Plus Hotel By Best Western Portland Route 52 West offers a warm welcome with free breakfast and a cozy bar. Stay connected with WiFi in public areas, unwind at the indoor pool or get moving at the 24-hour gym. Guests appreciate helpful staff.
Kenny Perry's Country Creek Golf Course - 9 min drive - 14.3 km
Cold Springs Museum - 11 min drive - 11.6 km
Grand Ole Opry - 41 min drive - 64.4 km
Getting around
Nashville International Airport (BNA) - 42 min drive
Restaurants
Portland Pizza & Pub - 8 min drive
Flying J Travel Center - 7 min drive
McDonald's - 8 min drive
Taco Bell - 7 min drive
Senor Fajitas Mexican Kitchen - 8 min drive
About this property
Portland Inn & Suites
Enjoy your visit to Portland with a stay at Portland Inn & Suites. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include sofa beds and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
60 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited (max 2 spaces per unit)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Working away
24-hour business center
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
ATM/banking
24-hour fitness center
An outdoor pool
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Mini-fridge
Freezer
Microwave
More
Daily housekeeping
Fees & policies
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Frequently asked questions
Is there a pool at Portland Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Portland Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Portland Inn & Suites?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Portland Inn & Suites?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.
Is there an onsite casino at Portland Inn & Suites?
No, this hotel doesn't have a casino, but Kentucky Downs (6-min drive) is nearby.
What is there to do at Portland Inn & Suites and nearby?
Portland Inn & Suites has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Portland Inn & Suites?
Yes, there's an onsite restaurant.
What's the area around Portland Inn & Suites like?
Portland Inn & Suites is located a short 3-minute walk from Sumner Crest WInery.
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Portland Inn & Suites Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bar
Bathroom
Family friendly
Restaurant
Shower
Water
Reviews
10/10 Excellent
Jun 15, 2025
Great place to stay.
Melissa
Melissa, 1-night trip
10/10 Excellent
Jun 17, 2025
Very nice. Would stay at again.
Christy
Christy, 1-night trip
10/10 Excellent
May 4, 2025
I will stay there again. The staff was great and it was clean and quiet.
wendy
wendy, 2-night trip
10/10 Excellent
Mar 15, 2025
Wonderful Place To Stay....
ronnie
ronnie, 1-night trip
8/10 Good
Apr 16, 2025
Check-in was seamless. Comfortable room. Convenient location.
Russell
Russell, 1-night trip
10/10 Excellent
Feb 19, 2025
Dining located on property and friendly service
Dale
Dale, 1-night trip
10/10 Excellent
Apr 20, 2025
Met our needs.
salvador
salvador, 1-night trip
8/10 Good
Oct 12, 2024
Great place to stay
Jerry
Jerry, 1-night trip
10/10 Excellent
May 16, 2025
Good
David
David, 1-night trip
4/10 Poor
Jun 24, 2025
Our air conditioner didn't work, our TV didn't work, the pool was closed for apparently a long time with no information online about it. Breakfast was very minimal choices. Lady at the front desk did try to find us a better room where they air conditioner worked okay. You do get a free drink voucher to the attached restaurant which was definitely taking advantage of!
Cameron
Cameron, 1-night trip
4/10 Poor
Jun 17, 2025
Didn't like smell, at night grill was so busy we couldn't find a parking spot. Says it has a pool and we were told the pool has been out of service for a long time with no intentions of repairing it. Third floor carpet stained and dirty. Room was nice in general. If you come back to room at night good luck finding parking.
marvin
marvin, 4-night trip
10/10 Excellent
Mar 3, 2025
Easy on and off the expressway, a great fine for a restful night!
Sue
Sue, 1-night trip
10/10 Excellent
Mar 22, 2025
An affordable gem.
Great service and we slept great. Great price for a bigger room for families that don’t conform to the up to 4 per room.
Enrique
Enrique, 1-night trip
8/10 Good
May 18, 2025
Would definitely stay here again
We booked 2 rooms for the night while traveling home from vacation. The rooms were clean and comfortable, if a bit worn.
The breakfast was what I'd call a Continental breakfast, as there were no waffles, or hot items. For that reason we didn't eat breakfast there.
The staff was great. We wanted to make a change in one of the rooms and it wasn’t a problem at all. They were accommodating and very friendly!
Kyleene
Kyleene, 1-night trip
4/10 Poor
Jun 16, 2025
Room toilet was leaking water. Also very upset to see the pool was out of service. Rooms were clean except for mirrors they were dirty. Also a/c unit was leaking water and caused carpet to be wet in that area.
Marta
Marta, 2-night trip
2/10 Terrible
Apr 26, 2025
When I called to book 2 rooms at this hotel I specifically asked if the pool
Colleen
Colleen, 1-night trip
10/10 Excellent
Oct 19, 2024
Great Staff & Breakfast Wonderful location
Staff extremely friendly & helpful
Breakfast had lots of options and location very convenient.
Vicki
Vicki, 1-night trip
6/10 Okay
Apr 8, 2025
Nasty beds
Good hotel but look at your beds.
Haley
Haley, 1-night trip
10/10 Excellent
Mar 11, 2025
very nice and clean and staff was very friendly, breakfast was amazing I never been to a hotel that served such good breakfast. the poor was down and business area and some areas and bathrooms where out of order but overall very decent and I enjoyed my stay
Traci
Traci, 2-night trip
8/10 Good
Mar 16, 2025
Nice stay
The only problem was not being able to close curtains
Gloria
Gloria, 1-night trip
10/10 Excellent
May 22, 2024
Great place to stay
Donald
Donald, 2-night trip
10/10 Excellent
Dec 22, 2024
The staff was very nice.
Melissa
Melissa, 1-night trip
4/10 Poor
May 19, 2025
Very convenient location, but the condition of the property is poor: dirty, stained carpets, poor condition of the bathtub, lights and TV didn't work. One of our rooms had wet carpeting, and the staff quickly assigned a new room. However, we spotted a cockroach and a spider in there. The breakfast was minimal at best. The beds were comfortable and the staff seemed to be a doing their best, but the room cost was high and the facilities really need a lot of work.
Donna
Donna, 2-night trip
6/10 Okay
Apr 10, 2025
The rooms smelled. Like smoke even though there is “no smoking”.