2/10 Poor
Feb 27, 2025
Bad service and no maintenance
Location is good, but the hotels suffers from lack of maintainance, wooden toilet doors are broken, walls paint peeled off. Electrical sockets were removed and coverd in an unsafe way.
Also service is very bad. It took more than 1 hour to give towels when i requested (it wasn't existing in the room when i checked in) besides they said only one towel allowed. No pathropes, no slipers. No hair dryer.
When i reached to the hotel reciption didn't recognize hotels.com and i had to stay for about 15 mins till they confirm from higher level guy to just start the check in proccess.
Alaa
Alaa, 1-night trip