6/10 Good
Jan 30, 2025
Fallsview rooms are a scam
We paid for fallsview and the first two rooms they gave us looked at a building and to see the falls, you would have had to be sitting in the far corner. We were about ready to walk out. They said they'd charge us an extra $50 for an upgrade, but why upgrade when you didn't get what you paid for. After a lot of arguing, they finally gave us a room up high with a partial view so we took it. Beware, if you get anything below floor 20 you will be staring at a building. We paid almost CDN$300 a night to look at a building, but finally got changed. In the end, to get a proper fallsview, it would have cost well over CDN$400 a night. Keep in mind this was midweek in January!!
MIchael A
MIchael A, 3-night trip
Verified Hotels.com guest review