SureStay Hotel By Best Western Fernley is a great choice for a stay in Fernley. Guests can take a dip in the seasonal outdoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
66 rooms
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (3 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Working away
24-hour business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
Seasonal outdoor pool
Spa tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
Desk chair
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Cash deposit: USD 100 per stay
Optional extras
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15.00 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from September to May
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley
Frequently asked questions
Is there a pool at SureStay Hotel By Best Western Fernley?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Hotel By Best Western Fernley?
Yes, pets are welcome, with a limit of 3 total. There's a charge of USD 15.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel By Best Western Fernley?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Hotel By Best Western Fernley?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at SureStay Hotel By Best Western Fernley?
No, this hotel doesn't have a casino, but The Silverado Casino (3-min walk) is nearby.
What is there to do at SureStay Hotel By Best Western Fernley and nearby?
SureStay Hotel By Best Western Fernley has a seasonal outdoor pool and a spa tub.
Does SureStay Hotel By Best Western Fernley have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around SureStay Hotel By Best Western Fernley like?
SureStay Hotel By Best Western Fernley is located a short 3-minute walk from The Silverado Casino.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
Feb 3, 2025
Thomas
Thomas, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Feb 1, 2025
Not a fan
Couldn’t get the water to come on for the shower…had to call the front desk to come and turn it on. Then the water in the shower went from cold to hot and vise versa. The toilet was loose from the tank. The room smelled musky…had to Lysol. On a positive note, the bed was comfortable.
Deborah
Deborah, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 31, 2025
Abbey
Abbey, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 31, 2025
Lisa
Lisa, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 30, 2025
Lisa
Lisa, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
We always stay at Best Western because they are consistently comfortable and reasonably priced.
Robert
Robert, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 1, 2024
donna
donna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Mireya
Mireya, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
Good
Fabian
Fabian, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
Michael
Michael, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 24, 2024
Gary
Gary, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 17, 2024
I ended up going someplace else for the night because they did have a room that had AC. My worst experience ever
Lswrence
Lswrence, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 15, 2024
Denise
Denise, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 15, 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
Great layover for us. Traveling with dogs. Luxury Vinyl flooring for pet friendly rooms is great idea
Kathy
Kathy, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 14, 2024
Barely better than camping out
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 8, 2024
breakfast was good. No room cleaning over 3 days. Loud party Sunday night. Credited me $60 less than I paid at Expedia??? Expedia charges a fee??
George
George, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2024
Excellent place to stay, great customer service, clean and spacious room. Only down side was the breakfast, the eggs were not good, the ham was the greatest, the potato’s and gravy was good but the biscuits were cold.
Sharon
Sharon, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 27, 2024
Our stay was good. The only issue was the shower backed up to your ankles in the tub. The drain needs some attention.
Heather
Heather, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 25, 2024
Danielle
Danielle, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 17, 2024
Kayla
Kayla, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 14, 2024
For a motel pretty good
Terry
Terry, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 10, 2024
For the price, no comfortable chairs to sit. The housekeeper woke us up at 7am by rolling her cart back and forth.