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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
City-center Mountain View hotel with outdoor pool

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Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Daily self-serve breakfast for a fee
1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Close to Googleplex and Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View offers a warm welcome with a fireplace in the lobby. Enjoy perks like an outdoor pool, free self parking, and in-room WiFi. With multilingual staff and concierge services at hand, previous guests rave about the helpful team.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Pet friendly
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)
$96 nightly
The total price is $106
Aug 31 - Sep 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hair dryer
Shower/tub combination
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hair dryer
Shower/tub combination
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hair dryer
Shower/tub combination
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hair dryer
Shower/tub combination
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Vue

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,000 reviews
$93 nightly
The price is $102
Sep 19 - Sep 20
Total includes taxes and fees
Hotel Vue
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About the neighborhood

Map
Mountain View, CA

What's nearby

  • Googleplex - 5 min drive - 4.4 km
  • Shoreline Amphitheatre - 6 min drive - 4.4 km
  • Palo Alto VA Hospital - 6 min drive - 4.3 km
  • Stanford University - 8 min drive - 6.4 km
  • Stanford University Medical Center - 12 min drive - 8.9 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive
  • San Carlos, CA (SQL) - 25 min drive
  • San Francisco Intl. Airport (SFO) - 39 min drive
  • Oakland Intl. Airport (OAK) - 62 min drive
  • California Ave Station - 7 min drive
  • Mountain View Station - 11 min drive
  • San Antonio Station - 16 min walk

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Gen Korean BBQ House - ‬7 min walk
  • ‪Robu Coffee - ‬8 min walk
  • ‪Eighty-Eight Sushi & Ramen - ‬10 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

At SureStay Plus Hotel by Best Western Mountain View, you'll be within a 10-minute drive of Stanford University and Shoreline Amphitheatre. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Also, Levi's Stadium and San Francisco Bay are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

What to do

  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • The seasonal pool is open from May 01 to October 31

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Mountain View?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Mountain View?

Yes, pets are welcome. There's a charge of USD 30 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Mountain View?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Mountain View?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at SureStay Plus Hotel by Best Western Mountain View?

No, this hotel doesn't have a casino, but Casino M8trix (14-min drive) is nearby.

What is there to do at SureStay Plus Hotel by Best Western Mountain View and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center. SureStay Plus Hotel by Best Western Mountain View also has access to a nearby outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Mountain View like?

SureStay Plus Hotel by Best Western Mountain View is in North Los Altos, a short 2-minute walk from San Andreas Fault Trail and 12 minutes' walk from Rengstorff Park.

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SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Toilet
Store
Bathroom
Companies
Water

Reviews

8/10 Good

The breakfast ok, feel the stomach
Ida, 1-night trip

10/10 Excellent

All those at the front desk were excellent!
Judi, 1-night trip

4/10 Poor

We were welcomed with the big stains on the carpet. A dead bug smashed on the wall a big wad of goop by the door still determined to be what it is and just dirty would not stay there again would not recommend staff was nice, but that’s about it.
Stains all over carpet
Mystery gunk in the bathroom
Dead bugs on the wall
Laura, 1-night trip

4/10 Poor

I did not like the mold in the shower tiles, on the bathroom floor, behind the faucet.
Kathryn, 3-night trip

6/10 Okay

Good value
Michael, 2-night trip

8/10 Good

The hotel is two story building and the front desk is available round the clock and helpful.
Ahammed, 4-night trip

10/10 Excellent

Super convenient, safe and quiet neighborhood, nice walking around
Tao, 3-night trip

8/10 Good

The rooms were clean and spacious, although I had to place the microwave on the floor to be able to plug it in. This wouldn’t be accessible to someone who can’t lift, bend over, get back up, and so on. Same for the coffee machine, although I didn’t use that. I feel that this should have been communicated to some extent. My stay was otherwise very nice and I enjoyed the breakfast!
Rachel, 2-night trip

8/10 Good

Comfortable

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.
Katherine, 4-night trip

10/10 Excellent

.
Brian, 1-night trip

10/10 Excellent

Natalie was a great host. She was very nice and helpful. It was a very good experience.
chris, 1-night trip

10/10 Excellent

The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.
Thomas, 2-night trip

6/10 Okay

Strong smell of "substance" in the hallways as we walk to the room, which we believe were guest related and not related to the hotel, and there were fleas in the bed/mattress where my spouse was bitten around her ankle. Location and service were good.
3-night trip

2/10 Terrible

SureStay by Best Western, Mountain View Ca

It wasn’t very clean, walking on the carpet my bare feet was dirty. Noise from air conditioning and fridge was loud. Could hear shower and toilet from above. Mega truck start the engine and rev at 6 am. Was scheduled to stay today but changed to Hampton Inn, much nicer and quiet. Take that dump off your listings!
Marian, 1-night trip

4/10 Poor

The bathroom was not clean, air conditioning too loud,
Marian, 3-night trip

10/10 Excellent

Staff was very friendly.
3-night trip

10/10 Excellent

I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
Megan, 1-night trip

10/10 Excellent

Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Rex, 3-night trip

8/10 Good

I serves the purpose very well if you are travelling alone for work or just want a place to sleep. Parking, breakfast, gym room are very good. The room are clean and functional.
Wagner, 5-night trip

8/10 Good

It was very convenient and reasonable while mu son was in the hospital.
Dawn, 2-night trip

6/10 Okay

The tub in the bathroom was very dirty. The sides and non stick dots were very dirty.
amparo, 1-night trip

10/10 Excellent

Clean, quite, nice breakfast, friendly staff. I would stay here again.
1-night trip

10/10 Excellent

It was small, quiet, and nice
Leslie, 2-night trip

10/10 Excellent

The staff was very accommodating.
Esther Joy, 2-night trip

10/10 Excellent

Great property, clean and efficient for a business trip!
Andie, 1-night trip