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The Ritz-Carlton, Santiago

5.0 star property
Luxury hotel with indoor pool, near Costanera Center

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Photo gallery for The Ritz-Carlton, Santiago

Indoor pool
View from property
Restaurant
Lobby
Restaurant
In the heart of Santiago, The Ritz-Carlton, Santiago offers an unforgettable experience. Enjoy a meal at Estro or unwind in the sauna and steam room. With a health club, indoor pool, and helpful staff previous guests rave about - your stay is sure to be nothing short of luxurious.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Internet access
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • WiFi in the lobby
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$259 nightly
The total price is $259
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Room, 2 Queen Beds, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Club Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom (Club Lounge Access)

Presidential Suite, 1 Bedroom (Club Lounge Access) | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 1938 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(43 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Club Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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9.2 out of 10, Wonderful, 884 reviews
$199 nightly
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Sep 19 - Sep 20
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About the neighborhood

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • Costanera Center - 14 min walk - 1.2 km
  • Parque Arauco Mall - 2 min drive - 2.1 km
  • Santiago Metropolitan Park - 6 min drive - 2.0 km
  • Medical Center Hospital Worker - 6 min drive - 6.0 km
  • San Cristobal Hill - 8 min drive - 4.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 31 min drive
  • Parque Almagro Station - 9 min drive
  • Matta Station - 9 min drive
  • Hospitales Station - 9 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cabrera - ‬3 min walk
  • ‪Cafetano - ‬4 min walk
  • ‪Tip y Tap - ‬2 min walk
  • ‪Café Ritual - ‬1 min walk
  • ‪Estró - ‬1 min walk

About this property

The Ritz-Carlton, Santiago

When you stay at The Ritz-Carlton, Santiago, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Guests can relax at the hot tub, work out at the health club, or grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features an indoor pool, a sauna, and a steam room. Fellow travelers love the helpful staff. Public transportation is just a short walk: El Golf Station is steps away and Alcantara Station is 7 minutes.

Languages

English, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 16 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (11 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 32-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet and WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Water-efficient showers only

Special features

Dining

Estro - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • WiFi is available in guestrooms for USD 17 per day (rates may vary)
  • WiFi is available in public areas for USD 19 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Self parking costs USD 16 per day

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Santiago?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Santiago?

Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Ritz-Carlton, Santiago?

Yes. Self parking costs USD 16 per day.

Is airport shuttle service offered by The Ritz-Carlton, Santiago?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Ritz-Carlton, Santiago and nearby?

Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ritz-Carlton, Santiago also has a sauna and a steam room.

Are there restaurants at or near The Ritz-Carlton, Santiago?

Yes, there's an onsite restaurant, Estro.

What's the area around The Ritz-Carlton, Santiago like?

The Ritz-Carlton, Santiago is a short 1-minute walk from El Golf Station and 14 minutes' walk from Costanera Center.

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The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Bed
Cities
Food
Breakfast
Gyms (public)
Amenities
Concierge

What guests liked

  • Breakfast was consistently described as superb, amazing, and excellent by multiple guests. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excellent hotel. Well kept property with superb staff and food (breakfast). Meters away from the metro station and shopping centers/restaurants. Highly recommended.
oscar, 5-night trip

8/10 Good

Great customer service
OSCAR, 3-night trip

10/10 Excellent

The staff made everything easy. .Very english friendly After 7 days of skiing , 2 days of relaxing at the Ritz Carlton was perfect.
timothy, 2-night trip

10/10 Excellent

Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Angelina, 3-night trip

10/10 Excellent

Great location, fabulous staff, and an amazing breakfast!
Patrick, 4-night trip

10/10 Excellent

I actually wrote the concierge that I was very impressed with the timely, friendly and helpful client services at RC. All of the other material assets are also very nice; beds, bathrooms, pools, etc, etc but the most impressive was the staff and their attention to timely service and detail. I will stay at RC in general and RC Santiago again for sure. Thanks.
Michael, 5-night trip

10/10 Excellent

Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stuart, 1-night trip

10/10 Excellent

Excellent, friendly staff
Jay, 1-night trip

10/10 Excellent

Accommodating staff, great property in quiet, safe location
Nhan, 2-night trip

10/10 Excellent

I loved my stay with Ritz Carlton, albeit short for two nights. Caesar and the front desk were wonderful. Everything in this property is brilliant - breakfast top notch, pool warm and clean, gym with plenty of equipment. Would one hundred percent recommend to anyone considering a visit to Santiago.
John, 2-night trip

10/10 Excellent

Ok
Luis, 1-night trip

10/10 Excellent

Excellent hotel and location
todd, 1-night trip

10/10 Excellent

Nice location. Pleasant staff.
David, 3-night trip

8/10 Good

The breakfast buffet was excellent
Felipe, 1-night trip

10/10 Excellent

The service provided by the staff was superb, particularly, Italo, who was at the front desk. Dining menu can be better though.
Clemente, 2-night trip

10/10 Excellent

Great spot to base for a visit to Santiago
David, 3-night trip

10/10 Excellent

over all very good
renato, 3-night trip

10/10 Excellent

I love the place, very convenient location closer to great bars and restaurants. Also, the food at the restaurant is great. The only concern it is the gym very old machines and tools to workout.
Ledy, 2-night trip

10/10 Excellent

Excellent service
rafael, 3-night trip

10/10 Excellent

Best stay ever!!!
Jeffrey, 3-night trip

8/10 Good

.
javier, 2-night trip

10/10 Excellent

Great service and beautiful Hotel
Roberto, 1-night trip

10/10 Excellent

The customer service was incredible. The people were so nice so polite one of my best trip.
Edrey, 6-night trip

6/10 Okay

They do not have frigobar, poor communication with the reception desk
anamaria, 7-night trip

10/10 Excellent

Great place would definitely stay again
Joseph, 1-night trip