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Hotel Emporio Acapulco

3.5 star property
Acapulco beachfront hotel with 2 restaurants and spa

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
1 bedroom, in-room safe, desk, blackout drapes
Bar (on property)
Bar (on property)
View from room
Bask in the sun at Hotel Emporio Acapulco, where a private beach and swim-up bar await. Enjoy a meal at one of two on-site restaurants or relax with shopping and WiFi nearby. Guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Connecting rooms available
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Beach cabanas
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
$77 nightly
The total price is $95
Jul 28 - Jul 29
Total includes taxes and fees

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Queen with ocean view

1 bedroom, in-room safe, desk, blackout drapes

Superior Queen with ocean view

8.0 out of 10
Very good
(43 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Fan
Separate bedroom
Blackout drapes/curtains
  • 382 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Suite Privilege Club Doble Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Ocean View

7.8 out of 10
Good
(79 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Standard with Sea View

  • Sea view
  • Sleeps 4

View all photos for Room Superior with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Deluxe with Sea View

  • Sea view
  • Sleeps 3

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Sea View

  • Sea view
  • Sleeps 3

Room Standard with Sea View

  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 km
  • Condesa Beach - 2 min walk - 0.2 km
  • Parque Papagayo - 19 min walk - 1.6 km
  • Icacos Beach - 2 min drive - 1.9 km
  • Papagayo Beach - 3 min drive - 2.7 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive
  • Airport drop-off service
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Cafe Punta del Cielo - ‬1 min walk
  • ‪Texas Ribs - ‬1 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Emporio Acapulco

Hotel Emporio Acapulco offers a private beach where you can retreat to a cabana, plus activities like snorkeling, parasailing, and windsurfing are nearby. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. A poolside bar, a fitness center, and a children's pool are other highlights. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 220 per night)
    • Onsite valet parking (MXN 220 per night)
DONE

Transfers

    • Airport drop off (available 24 hours)*
    • Cruise terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 1952
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Infinity pool
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 250 per night (rates may vary)
  • WiFi is available in public areas for MXN 250 per night (rates may vary)
  • Wired internet access is available in public areas for MXN 250 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 380 per vehicle. Maximum occupancy 4
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 833 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MXN 220 per night
  • Valet parking costs MXN 220 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of MXN 500 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.

Also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco offer free cancellation for a full refund?

Yes, Hotel Emporio Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Emporio Acapulco?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Emporio Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Emporio Acapulco?

Yes. Self parking costs MXN 220 per night. Valet parking costs MXN 220 per night.

Is airport shuttle service offered by Hotel Emporio Acapulco?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 380 per vehicle.

What are the check-in and check-out times at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 833 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Emporio Acapulco and nearby?

Have fun with activities like jet skiing, parasailing, and snorkeling, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Emporio Acapulco also has a private beach, a fitness center, and spa services, as well as an arcade and a garden.

Are there restaurants at or near Hotel Emporio Acapulco?

Yes, there are 2 onsite restaurants.

Does Hotel Emporio Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Emporio Acapulco like?

Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach and 16 minutes' walk from Parque Papagayo.

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Hotel Emporio Acapulco Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Air conditioning
Beach
Service staff
Food
Location
Breakfast
Water
View
Restaurant

What guests liked

  • The property's pools, including the adult pool and infinity pool, were highly praised for their beauty, quietness, and enjoyable atmosphere. (10 reviews)
  • The breakfast buffet was consistently described as excellent and well done. (6 reviews)
  • The beach view from rooms was beautiful and easily accessible with a lush outdoor pool area. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay
Maria, 3-night trip

8/10 Very good

Great place to stay

Staff is super friendly and helpful. The services are great. Hotel needs more maintenance but I understand this was caused by the previous hurricane
Juan, 6-night trip

8/10 Very good

Confortable. Excelente service and friendly staff
Juan, 1-night trip

10/10 Exceptional

EXELENTE HOTEL !!
Janett, 2-night trip

6/10 Good

Terrible customer service

Tried to charge my 15 yr old an adult rate. In the other room I rented was double occupancy for my parents and they tried to charge extra for my mother in that room. Customer service is terrible, with all the other options in Acapulco. I would definitely not stay here again
Pedro, 3-night trip

10/10 Exceptional

I liked mostly the fact that it has a swimming pool for adults only which is beautiful and quiet besides the enormous family pool and an infinity pool as well.
Judith, 2-night trip

10/10 Exceptional

Clean, safe and close to transportation.
Esteban, 1-night trip

10/10 Exceptional

Hi stay at emporio hotel for 2 nights It was perfect Pool fantastic, room clean , food good and the view on the ocean is so nice
Nancy, 2-night trip

10/10 Exceptional

Decent
Maria, 2-night trip

8/10 Very good

Great overall for the price
Stephanie, 7-night trip

10/10 Exceptional

First time here and I love it! The view, people and everything
Felix, 5-night trip

10/10 Exceptional

Your Best Choice

Possibly the best hotel in Acapulco. The rooms are a bit dated but the service, lobby, resturaunts and pool area more than make up for it. Pay for the breakfast buffet, its worth it.
Michael, 2-night trip

10/10 Exceptional

Todo exelente
Roberto, 4-night trip

10/10 Exceptional

It was a great experience!
David, 2-night trip

6/10 Good

It was very noisy with music and drums on the pool area and beach late in the night
Robert, 17-night trip

10/10 Exceptional

Excelente
Nancy, 1-night trip

6/10 Good

A beautiful beach but the cleanliness and maintenance of the property were not the best. The rooms were warm but the beach made up for it. The breakfast was amazing.
Naomy, 4-night trip

10/10 Exceptional

Great
Gabriel, 2-night trip

6/10 Good

Higly recommended, Except my check in, we arrived around 8am, we knew that check in was at 3pm, but didnt like, that all people who arrived after us (before 1pm), had their room assigned before us and we had to wait for our until 2:45 pm. Any ways on their defense, it was before 3pm.
Esteban, 2-night trip

6/10 Good

Too much noise. Too much like an all inclusive. Food was horrible
Michael, 1-night trip

6/10 Good

Breakfast was not good, better to eat out than at the Hotel. They had a big spread but, low quality no taste and bread was old.
Pedro, 4-night trip

8/10 Very good

Nice swimming pools but you have to pay extra to use the infinite one. Seems to find new ways every year to get more money from you.
Marc Bruno, 1-night trip

8/10 Very good

Overall i’m giving a good review. I have been coming to Acapulco for many years off and on. I stayed in this hotel around 15 years ago also. I thought the lobby area, the bar area, the breakfast restaurant and surrounding pool area was very nice. Lush outdoor pool area easy access to the beach. The staff were very nice easy transaction in and out. A few dislikes the room i was in showed it’s age mostly in the bathroom area. Loose rusty taps that kind of thing. One of the reasons i picked this hotel is it had in the photos a nice health club. I still did my daily workout but if you have lifecycles in the photos i expect them to be working. I think one treadmill worked. Over i enjoyed the stay and the area lots to do.
Arthur, 7-night trip

4/10 Fair

Old hotel, elevators smell awful, staff is corteous but not enough to manage all customers promptly. Check-in took over one hour, ask for the car to valet took 45 minutes.
VICTOR, 2-night trip

2/10 Poor

There was beg bugs and roaches we inform the staff and they said they didn't found anything but we show them pictures and i show them how they bite me all over my legs and they never offer to change my room. The internet was not working either through my stay, i also report this and it was never fixed. I will not stay there again.
Edna, 2-night trip