10/10 Exceptional
Jan 26, 2025
Beautiful hotel and staff, excellent location
My husband and I had the best stay at Palazzo Nainer. We only stayed one night but I wish we stayed longer - so for me, this is definitely a place to come back to again! First of all the hotel was beautifully decorated - it was just before Christmas and the decor really made it feel very festive. The reception and concierge staff were kind and friendly. The receptionist was kind to give us an upgrade. We had a beautiful room with a terrace overseeing beautiful Roman roofs and Piazza del Popolo. It was gorgeous! The room was amazing too! When I come back, I will totally stay in that room again.
Breakfast was great - really good selection but the highlight for us was meeting Madeleine who was looking after us at breakfast. She was so kind, very professional and caring and even gave me some food to take away. I absolutely loved our chats with her and again I just wished we stayed for a few more nights so I could have the breakfast and chats with Madeleine again.
It goes without saying that the location is perfect and I always stay in this area of Rome as it’s quite easy to get to other areas from here. However, it’s the Palazzo Nainer team that made our stay so very special. Thank you!
Daria
Daria, 1-night trip
Verified Hotels.com guest review