This hotel is documented as a 4 star hotel but in reality its a 3 star.
The staff are very friendly and helpful and no complaints regarding those. The hotel itself could do with a freshen up/modernising, we stayed in room 107 which was a classic double, the room was tidy with tv on the wall, sky box balanced on top half against the wall and half behind which looked messy, the room just needs modernising to be a 4 star hotel as furniture looks like they have been there since the 90's. The bathroom again needs bringing up to date, there were some mosiac tiles missing from around the shower controls, the sealant around the shower was coming away and it looked as if other parts of the sealant had been bodged together, a hook at the side of the door into the bathroom had been removed and some gaffer tape just put over the gap. Not what should be in a 4 star hotel.The wall under the desk looked like itd seen better days. Cleaners made up the room daily and changed towels and replenished the toiletries provided. Unfortunately our room was right at the end of a corridor where the cleaners access all their stuff so were awoken early in the morning by banging cupboards or them talking to one another loudly. The breakfast included was ok and basic with minimal warm food, nothing to write home about. The location though is absolutely perfect for accessing trevi fountain, collosseum and spanish steps and the main shopping road.