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Quality Inn Spring Mills - Martinsburg North

2.5 star property
Hotel in Falling Waters

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Photo gallery for Quality Inn Spring Mills - Martinsburg North

Free buffet breakfast
Exterior
Property entrance
Standard Room, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
Property grounds
Located near the airport, Quality Inn Spring Mills - Martinsburg North offers a warm welcome with breakfast and dry cleaning/laundry services. Unwind by the fireplace in the lobby or get moving at the gym. With helpful multilingual staff, free newspapers, and high-speed WiFi your stay is sure to be seamless.

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Gym
  • Laundry facilities
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store
  • Vending machine
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$70 nightly
The total price is $78
Sep 2 - Sep 3
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

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$85 nightly
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Aug 31 - Sep 1
Total includes taxes and fees
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About the neighborhood

Map
1220 T J Jackson Dr, Falling Waters, WV, 25419

What's nearby

  • Valley Health I Spring Mills - 13 min walk - 1.1 km
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 11 min drive - 14.1 km
  • Shepherd University - 24 min drive - 27.8 km
  • Antietam National Battlefield - 26 min drive - 31.5 km
  • Chesapeake and Ohio Canal - 32 min drive - 22.6 km

Getting around

  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 14 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 19 min drive
  • Washington Dulles Intl. Airport (IAD) - 76 min drive
  • Martinsburg Station - 12 min drive
  • Harpers Ferry Station - 36 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪AC&T/Subway - ‬4 min drive
  • ‪Kitzie's of Spring Mills - ‬13 min walk
  • ‪Spring Mills Diner - ‬15 min walk
  • ‪King's New York Pizza - ‬4 min drive

About this property

Quality Inn Spring Mills - Martinsburg North

When visiting Falling Waters, Quality Inn Spring Mills - Martinsburg North is a great choice to consider. Guests can visit the fitness center for a workout, and free perks include buffet breakfast, WiFi, and self parking. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (3 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 175 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Express Martinsburg-North
Holiday Inn Express Martinsburg-North Falling Waters
Holiday Inn Express Martinsburg-North Hotel
Holiday Inn Express Martinsburg-North Hotel Falling Waters
Quality Inn Spring Mills Martinsburg North Falling Waters
Quality Inn Spring Mills Martinsburg North
Quality Spring Mills Martinsburg North Falling Waters
Quality Spring Mills Martinsburg North
Holiday Inn Falling Waters
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Martinsburg North
Falling Waters Holiday Inn
Quality Inn Spring Mills - Martinsburg North Hotel
Quality Inn Spring Mills - Martinsburg North Falling Waters

Frequently asked questions

Does Quality Inn Spring Mills - Martinsburg North offer free cancellation for a full refund?

Yes, Quality Inn Spring Mills - Martinsburg North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn Spring Mills - Martinsburg North?

Yes, pets are welcome, with a limit of 3 total. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Spring Mills - Martinsburg North?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn Spring Mills - Martinsburg North?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Quality Inn Spring Mills - Martinsburg North and nearby?

Maintain your daily exercise routine at the gym.

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Quality Inn Spring Mills - Martinsburg North Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Shower
Lobby
Location
Desk
Toilet

Reviews

8/10 Good

Excellent place to stay, very nice people, great rooms, liked the pool and it's a good quiet place
Liz, 1-night trip

8/10 Good

The hotel is under renovation, so things are not quite in a finished condition, but the room was comfortable and the staff was friendly and helpful.
Jeffrey, 1-night trip

8/10 Good

Check in staff unfriendly. Breakfast just ok.
Peggy, 1-night trip

10/10 Excellent

Room was updated, clean and large with double queens, bathroom was spacious, breakfast was good with hot servings. Facility is under renovation, so interior appearance was unfinished, nothing that affected the stay.
Wayne, 1-night trip

6/10 Okay

Breakfast was poor… omelettes and soggy sausages, dry sliced bread, One dry baguel on the « display ». No forks. Doors, Windows, elevator doors were so dirty The comforter was dirty. You get What you pay for i guess
Mélanie, 1-night trip

10/10 Excellent

Would have liked a larger breakfast selection with milk options. Would have liked a blanket for the pull out couch. Went to breakfast before we checked out and when we returned to the room the key card had already been disabled at 8:30am. Check out is 11.
Leslie, 2-night trip

2/10 Terrible

This location is under renovation. The first room were placed in had no pillows, only on dirty blanket on the bed. Also the TV did not work. I had to go back to the desk to request a new room. Second room was cleaner with all appropriate bed linens and pillows. Breakfast in the morning was very poor in options. I don't know if I would be willing to try staying here again in the future once the remodeling is finished.
Minoka, 2-night trip

4/10 Poor

The man who checked us in was very friendly and nice. Clearly they are in the process of remodeling and it looks a little run down. My tv didn’t work, but the shower was nice and hot.
Cathryn, 1-night trip

8/10 Good

Room were very clean. Hallways, etc need some work but it appeared that this was work in progress
David, 1-night trip

8/10 Good

Renovating Hotel

This Quality In is undergoing renovations. The room was clean & renovated, but our door was misaligned. There wasn’t a toilet paper holder. The deadbolt didn’t close all the way. The TV wasn’t set up, but my husband fixed that.
1-night trip

10/10 Excellent

Room is excellent. Property is undergoing renovation. Would definitely stay again.
Marilyn, 1-night trip

10/10 Excellent

Would visit again!!

Our stay was great//easy checkin//room was clean and recently remodeled//breakfast was offered sausage eggs with cheese delicious waffles juice coffee//there was old furniture stacked up in the lobby because of renovation but easy to look past because this was my a very nice stay
1-night trip

6/10 Okay

Facility under renovation, lobby shabby, smelled of cigarette smoke in our bathroom and short staffed. Hopefully in the future they will get fully operational.
Roberta and Terry, 1-night trip

2/10 Terrible

Neither the television nor the phone worked in my room. They offered to move me but apparently the other available rooms the tvs didn’t work either. Telephone didn’t work so couldn’t call the front desk unless using my cellular. Seem to be doing renovations, no room numbers on doors or hallways. Placards tossed on the floor in the hallways. Main lobby dirty, hallways dirty, had a big couch in my room but too hard to sit on so it’s useless. Staff didn’t seem to care about the issues and weren’t willing to do anything about it last night or this morning. Disappointing.
Jeff, 1-night trip

10/10 Excellent

Our stay was very good
Robert, 1-night trip

2/10 Terrible

The sheets and quilts had stains - also bed ( round, yellow, big stains ) when contacted Desk for help. They said it was hard water stains. The pillows smelled like someone else’s sweat, and the floors were not vacuumed or mopped because you can still see Food all over the place on the ground. My family and I were exhausted from a long drive and covered the pillows with our towels and laid on the bed with all of our clothes on.. our children had their own Blankey and fortunately they slept better than mom and dad. The reason I chose this location was because it was on the way. As soon as I walked in, I immediately regretted it due to the people in the front and also the condition of the luggage cart. I already knew that we were in for a treat.. I’ve stayed in hundreds if not, thousands of hotels and Airbnb’s. This was by far top five worst. I woke up with Red bites on my side and back. I don’t know if it was bedbugs, but it definitely felt like them. Will be avoiding this quality in and any other quality in in the United States due to this experience.
Rafael, 1-night trip

10/10 Excellent

Great place
James, 1-night trip

10/10 Excellent

The staff was frendly and the hotel was clean
Mark, 1-night trip

2/10 Terrible

Go somewhere else, not so much quality within

After booking online for about 100 dollars because a tree fell through my roof on Easter night, the clerk all the sudden spoke of needing an almost 300 dollar additional deposit for any amenities I may use in my giant 7-8 hour stay (got there at midnight and check-out is usually 10am). Just ridiculous in my opinion when the storm hit our area hard and it was pretty easy to see I was stressed and tired. I wasn't going to order room service or call long distance call using the hotel telephone like anybody even does that anymore. Just all around a bad vibe.
Dina, 1-night trip

10/10 Excellent

Nice stay

The hotel was clean and beds were comfortable. The staff was friendly and courteous.
Melissa, 1-night trip

8/10 Good

Very clean rooms..nice pillows.
Robert, 1-night trip

4/10 Poor

Needs work

The check in experience was good. The hotel wasn’t busy at all. Friendly employees. The hotel itself is in really bad shape. I’m not sure if they are remodeling or what the reason is. But it is so rundown looking. The room itself was ok. Has a tub instead of just a shower stall and no shelves to put your shower items. The complimentary breakfast was practically non existent. There were no items in the cooler at all. Just dried up eggs in one warmer and sausages in the other. Some bread to make toast and that was it for food. Overall we didn’t enjoy this stay and would not return. I feel it was overpriced for the value received.
Sharlyn, 1-night trip

10/10 Excellent

This is a great value close to Harper’s Ferry.
Reid, 1-night trip

8/10 Good

Pleasant staff, accommodated needs for room, super clean pool!!!
Vanessa, 4-night trip

8/10 Good

Good place for pets. The rooms do not have carpeting, are spacious, and the first floor has sliders to the outside. There are grassy areas to walk pets and there is s small playground for children.
Annette, 1-night trip