Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive
New Orleans Union Passenger Terminal - 16 min walk
Carondelet at Gravier Stop - 1 min walk
St. Charles at Union Streetcar Stop - 2 min walk
St. Charles at Common Stop - 3 min walk
Restaurants
Lüke - 3 min walk
Daisy Dukes Express - 2 min walk
Gallier's Restaurant & Oyster Bar - 2 min walk
W XYZ Bar - 2 min walk
Streetcar Cafe - 2 min walk
About this property
AC Hotel by Marriott New Orleans French Quarter
AC Hotel by Marriott New Orleans French Quarter features a rooftop terrace and puts you within a 5-minute walk of Canal Street and Bourbon Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at AC Kitchen, which serves breakfast. Other highlights include a bar/lounge and a terrace. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Carondelet at Gravier Stop is steps away and St. Charles at Union Streetcar Stop is 2 minutes.
Languages
English, Spanish
At a glance
Hotel size
220 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite valet parking (USD 47 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golfing nearby
Segway rentals/tours nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (2196 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1871
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
24-hour fitness center
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
47-inch Smart TV
Premium cable channels
Netflix
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
LED light bulbs
Recycling
Special features
Dining
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Tourism fee: USD 1.75
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Parking
Covered valet parking costs USD 47 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans
Frequently asked questions
Does AC Hotel by Marriott New Orleans French Quarter offer free cancellation for a full refund?
Yes, AC Hotel by Marriott New Orleans French Quarter does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel by Marriott New Orleans French Quarter?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at AC Hotel by Marriott New Orleans French Quarter?
Yes. Valet parking costs USD 47 per night.
What are the check-in and check-out times at AC Hotel by Marriott New Orleans French Quarter?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at AC Hotel by Marriott New Orleans French Quarter?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (10-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at AC Hotel by Marriott New Orleans French Quarter and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. AC Hotel by Marriott New Orleans French Quarter also has a 24-hour fitness center.
Are there restaurants at or near AC Hotel by Marriott New Orleans French Quarter?
Yes, there's an onsite restaurant, AC Kitchen.
What's the area around AC Hotel by Marriott New Orleans French Quarter like?
AC Hotel by Marriott New Orleans French Quarter is in New Orleans Central Business District, a short 1-minute walk from Carondelet at Gravier Stop and 3 minutes' walk from Canal Street. Travelers say that the hotel is in a great location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 23, 2025
Ronny
Ronny, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Robin
Robin, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 8, 2025
Wouldn't Stay Again
The hotel was in a good location near the French Quarter and the (paid) breakfast was good, but that's where the pros of our stay end. The hotel was run down, dingy, and smelled bad in the lobby and hallways. Most of the staff seemed disinterested in attending to guests. It's shocking that this hotel is associated with the Marriott brand.
Margaret
Margaret, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 6, 2025
NOT in the French Quarter or in expected condition
I booked this hotel because it advertised as in the French Quarter, but it it NOT. It is a block and a half away. I asked the front desk if it was safe for me to walk at night to the Quarter (which is why I wanted to be in the French Quarter), and they told me it is not, to take a taxi/uber.
I will give a shout-out to the staff, which was exemplary in their handling of me losing my key and in helping me get a taxi to the airport.
The room condition left much to be desired. The sink was stopped up and they didn't fix it when I asked. The sliding bathroom doors didn't slide open fully. The European breakfast felt sparce in a city of such rich food - I wouldn't recommend it for the $15. Neither, in fact, does the lady serving the breakfast - I heard her continually recommend nearby restaurants to customers.
Linda
Linda, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2025
Close to everything
This hotel is in a great location. The room was spacious, but a bit dark. The beds were comfortable. The staff is very friendly. I would stay here again.
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Brandon
Brandon, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
Dec 22, 2024
Tamra
Tamra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Alexander
Alexander, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Dec 10, 2024
Shower temperature
No hot water
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Tramel
Tramel, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 5, 2024
Good enough
Good enough, room a little dirty. Staff was very nice.
Arzan
Arzan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Always a pleasure staying at the AC Hotel.
Moureen
Moureen, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Satisfied Stay…..!
Room Was Very Nice…, Clean.., And Tha Service Was Wonderful…, Will Stay Again…, Keep Up Tha Good Work Team……!!!!!
Earnest
Earnest, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Isaiah
Isaiah, 3-night trip
Verified Hotels.com guest review
6/10 Good
Dec 2, 2024
Virginia
Virginia, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Dec 2, 2024
Probably not a Second Stay
The atmosphere was nice inside, very elegant when walking in. The woman was very sweet to greet us every time we returned or wish us well when leaving. Valet was okay. They retrieved our car the best they could each time, given the busy area. I wish we got the text that our car was ready when we were going home. We never got a text. We had to constantly get up and check. The hotel location is great. It was in walking distance to every where we needed to go. At night the hotel is noisy. I don't know if it was neighbors or the staff, but it was close to the time staff would clean. A door kept slamming every 3min in our hallway while we were sleeping. This caused dogs to bark, which I had no idea the hotel allowed pets. I did expect at least some peace at night. I also did not expect the hall to smell of cigarettes, and then urine every time we returned to get to our room. Overall stay was poor vs the vibe in the lobby.
Aaliyah
Aaliyah, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 27, 2024
Hotel is a dump, find somewhere else.
This hotel is run down and in a crappy part of town. Lots of homeless and drug attics hanging around outside, hotel front desk staff was terrible and unprofessional at best. This hotel is a disgrace. Looks like Marriott bought an old run down hotel and slapped a little lipstick on the pig. Room condition is terrible, beat up, doors don’t close right, bathroom had hair in it, and so on. Avoid this place.
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 16, 2024
Fine for what it is.
My stay was fine. I had a windowless room which was less than ideal. The property is nice but could really use an update. My biggest complaint would be that my room wasn’t cleaned. They emptied my trash cans and picked up old towels but the bed wasn’t made, fresh towels weren’t brought.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Patio was dirty and needed updated
Angelic
Angelic, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Susan
Susan, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
The hotel was within walking distance to the event which made it convenient …..
Machelle
Machelle, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
GREAT location; nice front desk personnel; sleek, modern room. Was there for Taylor Swift and front desk was SO nice even with hundreds of folks moving in/out. Will come back and stay when things are calmer!
ROBERTA
ROBERTA, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 28, 2024
Clean place. Didn’t like there wasn’t an option for parking other than valet. But very convenient location. Walking distance from a lot of places!
Kayla
Kayla, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
We checked in on Sunday. The check-in clerk was amazing. Taylor Swift was in town Fri. Sat. & Sun. and the hotel was so busy with people checking out and checking in. The clerk never showed any frustration, always had a smile. This industry needs more like her.