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Waldorf Astoria Riviera Maya

5.0 star property
Cancun beachfront resort with 3 restaurants and spa

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Photo gallery for Waldorf Astoria Riviera Maya

2 outdoor pools
Terrace/patio
Beach/ocean view
Lobby
Presidential Suite, 1 Bedroom | Living area | 55-inch flat-screen TV with satellite channels
Escape to Waldorf Astoria Cancun, a luxury oceanfront resort where blissful relaxation awaits. Unwind by the firepit or enjoy yoga classes at the 24-hour gym; indulge in rejuvenating spa treatments and savor meals at any of its 3 on-site restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
$656 nightly
The total price is $780
May 30 - May 31
Total includes taxes and fees

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Queen Beds, Oceanfront

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Partial ocean view
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board

Presidential Suite, 1 Bedroom

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sea view
  • 1680 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Ocean View, Corner

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Ocean view
  • 1680 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View

View from room

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Ocean view
  • 1680 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Ocean view
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Ocean Front (Connecting Room)

In-room safe, blackout drapes, iron/ironing board

2 Bedroom Ocean Front (Connecting Room)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, (Swim up)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Partial ocean view
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sea view
  • 1035 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Oceanfront (Connecting Room)

View from room

Suite, 2 Bedrooms, Oceanfront (Connecting Room)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Ocean view
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master Suite, Swim up)

Shower, towels

Suite (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, (Master Suite, Swim up)

55-inch flat-screen TV with satellite channels

Suite, (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Partial ocean view
  • 1680 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, (Swim up)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Partial ocean view
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Partial ocean view
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Amai)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (Amai)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (Riviera)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (Riviera)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Ocean view
  • Sleeps 10
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sea view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

View from room

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sea view
  • 678 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Oceanfront

In-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sea view
  • 1033 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580

What's nearby

  • Xoximilco - 11 min drive - 8.6 km
  • Moon Palace Golf Club - 13 min drive - 8.4 km
  • Puerto Morelos Beach - 20 min drive - 17.5 km
  • Petempich Bay - 20 min drive - 13.4 km
  • Riviera Cancun Golf Resort - 24 min drive - 17.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Cozumel Intl. Airport (CZM) - 31.2 miles/50.2 km

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬16 min drive
  • ‪Cusco - ‬17 min drive

About this property

Waldorf Astoria Riviera Maya

With access to onsite kayaking, Waldorf Astoria Riviera Maya is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and mani/pedis. Dining choices include 3 restaurants and the bar/lounge is a great place to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness center, and a steam room. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 173 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 51 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite self parking (MXN 20 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Paddleboard on site

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Paddleboard on site
  • Snorkeling nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Paddleboard on site

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Steam room
  • Banquet hall
  • Firepit
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Braille signage
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Private plunge pool

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-time cleaning fee of MXN 1000

Parking

  • Self parking costs MXN 20 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Waldorf Astoria Cancun
Waldorf Astoria Riviera Maya Resort
Waldorf Astoria Riviera Maya Cancun
Waldorf Astoria Riviera Maya Resort Cancun

Frequently asked questions

Does Waldorf Astoria Riviera Maya offer free cancellation for a full refund?

Yes, Waldorf Astoria Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Waldorf Astoria Riviera Maya?

Yes, there are 2 outdoor pools.

Are pets allowed at Waldorf Astoria Riviera Maya?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 51 lbs per pet. There's a charge of MXN 1500 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Waldorf Astoria Riviera Maya?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Waldorf Astoria Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Waldorf Astoria Riviera Maya and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Waldorf Astoria Riviera Maya also has private plunge pools and a 24-hour fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Waldorf Astoria Riviera Maya?

Yes, there are 3 onsite restaurants.

Does Waldorf Astoria Riviera Maya have any outdoor private spaces?

Yes, every room features a private plunge pool.

What's the area around Waldorf Astoria Riviera Maya like?

Waldorf Astoria Riviera Maya is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Waldorf Astoria Riviera Maya Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Beach
Lobby
Spa
Children
Trip
Drinks

What guests liked

  • The pools were a highlight of the resort, very relaxing and comfortable with great views. (8 reviews)
  • Dining options were fantastic, with great food and exceptional service at all restaurants. (5 reviews)
  • The spa was very clean, comforting, and provided a relaxing experience with excellent service. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Impeccable service. Wonderful food Beautiful private location
claudia, 1-night trip

10/10 Exceptional

Service and staff were amazing.
Theodora, 6-night trip

10/10 Exceptional

The most wonderful hotel in Cancun for sure.
Rita, 4-night trip

10/10 Exceptional

Absolutely stunning resort with superior service, Shout out Manuel, Marya, Allen, Samuel, Marco, Alejiro, Laura and Ana and the spa team.
CHERRI, 3-night trip

10/10 Exceptional

Incredible staff!
Carly, 2-night trip

10/10 Exceptional

Amazing
Nagi, 1-night trip

10/10 Exceptional

10/10 best service and great food. Will definitely stay at this hotel again.
Erica, 3-night trip

10/10 Exceptional

Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Sally, 5-night trip

10/10 Exceptional

Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
James, 4-night trip

10/10 Exceptional

Customer service was excellent and the grounds were kept very neat and clean.
Sommer, 3-night trip

10/10 Exceptional

Very clean place. Excellent staff service.
Seok Woo, 3-night trip

10/10 Exceptional

Great, luxurious property! Staff was very personable and helpful. The Spar assistant before my session is a gem even the therapist did a great job!
Theresa, 4-night trip

10/10 Exceptional

Fantastic service
Girish, 1-night trip

10/10 Exceptional

Excellent
zaid, 6-night trip

10/10 Exceptional

The Waldorf Astoria Cancun is hands down the best hotel in Cancun, perfect for anyone looking to relax and unwind. Just a quick 20-30 minute drive from the airport, the resort feels like a true escape—far from the crowds and noise. The atmosphere is serene, the amenities are top-notch, and the service is truly exceptional. I haven’t heard a single guest complain about anything! A special shoutout to Francisco at J’AO for the amazing dining experience, Marcus for keeping our room immaculate every day, and Julio by the pool for his outstanding service. Whether you’re looking for luxury, comfort, or pure relaxation, this is the place to be. Can’t wait to return!
Edvina, 3-night trip

10/10 Exceptional

Vibes are immaculate!
Kenneth, 7-night trip

10/10 Exceptional

Food and Dining options must be changed , property has 4 restaurants and all of them are Mexican food centric . However one of the best vegetarian options on all menus
Sami, 4-night trip

10/10 Exceptional

Best hotel ever
Arash, 2-night trip

10/10 Exceptional

The ambience was perfect. The staff were courteous and attentive. The overall experience is awesome!
Emer, 3-night trip

10/10 Exceptional

The hotel, food and service are impeccable. The only downside is the outsourced service the hotel uses for transportation.
Jose, 2-night trip

10/10 Exceptional

What an amazing experience! Clean, Quiet and peaceful the ultimate escape from the hussle and bussle! The Bellmen were amazing! All of them, always so eager to bring the car, give directions, offer waters! 5 Stars!
Juan, 5-night trip

10/10 Exceptional

Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away.
Nicole, 5-night trip

10/10 Exceptional

5 star service and stay as expected. Did not disappoint.
DeeAnn, 4-night trip

10/10 Exceptional

Absolutely beautiful part property in a newly developed portion of the beach. It is extremely calm and tranquil and very relaxing. The staff here is amazing and bend over backwards to make you feel comfortable and address you ever need before you even think of it. It is a wonderful place for a relaxing vacation and I hope to come back soon.
Byron, 2-night trip

10/10 Exceptional

The staff is amazing, if you’re looking for a place to relax and forget about everything. This is the place. The food is so delicious and everything is made to order fresh.
Cynthia Garcia, 5-night trip