in a handicapped room, don't know why, bathroom sink light was a joke, dark, rust in tub, broken toilet seat and safety lock on door didn't fasten properly. 0 access to "business center" computer, didn't work the whole time i as there and 0 one cared. Wet oatmeal, eggs and bacon, rude male desk clerk, invisible front desk personnel. No extra blanket i asked for, asked for higher floor, no that didn't happen. lumpy bed, broken ice maker