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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
Puerto Morelos beachfront property with spa and outdoor pool

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Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

1 bedroom, minibar, in-room safe, desk
View from room
Restaurant
Outdoor pool, pool umbrellas, sun loungers
Outdoor wedding area
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 15-minute drive of Puerto Morelos Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a fitness center, a hot tub, and a snack bar/deli. Fellow travelers love the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Beach towels
  • Hot tub
  • Beach bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
$410 nightly
The total price is $410
Sep 16 - Sep 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Preferred Club Junior Suite Tropical View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Tropical View Double

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 1076 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Tropical View King

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Ocean View King

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Master with Partial Sea View

1 bedroom, minibar, in-room safe, desk

Suite Master with Partial Sea View

  • 1076 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 2

View all photos for Suite Master with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 2

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Master with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Master with Sea View

  • 1076 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Partial Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Partial Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 2

View all photos for Suite Master with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Master with Sea View

  • 1076 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 3

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View from room

Excellence Riviera Cancun - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,781 reviews
$376 nightly
The price is $376
Aug 24 - Aug 25
Total with taxes and fees
Excellence Riviera Cancun - Adults Only All Inclusive
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About the neighborhood

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 13 min drive - 5.7 km
  • Ojo de Agua Beach - 16 min drive - 8.5 km
  • Puerto Morelos Town Square - 17 min drive - 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Cozumel Intl. Airport (CZM) - 27.4 miles/44.1 km

Restaurants

  • ‪Mike's Coffee - ‬16 min drive
  • ‪Villa Marina - ‬16 min drive
  • ‪Hacienda Los Girasoles - ‬17 min drive
  • ‪Lobby Bar - ‬17 min drive
  • ‪Vivace - ‬7 min drive

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 15-minute drive of Puerto Morelos Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a fitness center, a hot tub, and a snack bar/deli. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 164 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free uncovered onsite valet parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Fitness classes
  • Winery release events
  • Pool table
  • Ecotours nearby
  • Snorkeling nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference center (8933 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Wine tasting room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number BVM1711087E9

Frequently asked questions

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offer free cancellation for a full refund?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Secrets Riviera Cancún All Preferred - Adults Only - All inclusive also has a private beach, an outdoor pool, and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's an onsite restaurant.

What's the area around Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is located a short 1-minute walk from Petempich Bay.

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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Secluded
Beach
Drinks
Entertainment
Water
Recreation

What guests liked

  • Breakfast options were fantastic with many choices available. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The food and place and rooms are 10/10
Vanessa, 4-night trip

10/10 Excellent

This resort was great! Cruz, Spicy Luis, brown sugar, Danny boy, and Luis in the preferred lounge made our stay everything we hoped and dreamed.
Cameron, 4-night trip

10/10 Excellent

Great place
Mark, 4-night trip

10/10 Excellent

This resort is very nice if you're looking for some relaxation... the hydrotherapy experience was AMAZING and the swim out suite was EVERYTHING.
TURA, 3-night trip

10/10 Excellent

Love all the food options… love the room, it was really spacious!!! The people working there goes all the way to make you happy… Would definitely recommend!!!
View from our room!!!
Love the drinks… especially palomas❤️
Cynthia, 3-night trip

10/10 Excellent

Had a great time everyone was extremely friendly
Mulan, 3-night trip

10/10 Excellent

Amazing stay, rooms were very luxurious, the service was so personalized and attentive. Food was great and tons to do throughout the trip.
Amanda Reyes, 3-night trip

10/10 Excellent

Had a great time
Ashley, 5-night trip

8/10 Good

Overall good place, loved the swim out room, easy access across the property, food was 7 out of 10, plenty of options available.
RYAN, 4-night trip

10/10 Excellent

Great food, service, and vibes. Can’t complain. Louis at the preferred club bar was the best bartender ever. I’d go back.
Caleb, 4-night trip

10/10 Excellent

Would definitely return! Friendly, accommodating staff, awesome food, and great entertainment!
Brady, 3-night trip

10/10 Excellent

First time there and I had a hell of a good time
Brendan, 3-night trip

10/10 Excellent

All the working staff was excellent service.
Adolfo, 5-night trip

10/10 Excellent

Love the option of using breathless property as well
Diana, 4-night trip

10/10 Excellent

Beautiful top notch and staff is amazing Mar, jesus, luis . Andres . Rogelio food delish
Milissa, 4-night trip

10/10 Excellent

The resort as a whole was amazing. The only thing I wish was a little better was the information at check in. There’s a few things that were included in our reservation that we never knew about and never did. We found out on our trip home
John, 4-night trip

10/10 Excellent

I recently stayed at The Secret Hotel, and it lived up to the high standards I’ve come to expect from this international chain. The quality of service and food was consistently excellent throughout my stay. The bedding was incredibly comfortable, ensuring a restful sleep every night. The food was delicious and well-prepared, offering a variety of options to suit different tastes. What truly stood out was the staff — proactive, attentive, and genuinely friendly, making me feel welcomed from the moment I arrived. I would happily return and recommend this hotel to anyone seeking a comfortable and well-serviced stay.
Pool that’s available to guests staying at the Secret only
Ocean front view from the room.
Rene Man Lok, 4-night trip

8/10 Good

Property was nice and drinks were great. The food was not as spectacular as I had hoped for.
Jennifer Joanne, 5-night trip

10/10 Excellent

Amazing group of staff who made our trip memorable
Koen Mykel, 4-night trip

10/10 Excellent

This property did not disappoint. It was beautiful and the staff was amazing. They made you feel right at home. The food and drinks are amazing. They kept you busy with entertainment by the pool! Spicy Luis and angel were amazing at keeping us happy and entertained. For a fun and relaxing stay this is the place you want to be!!
Amber Rae, 4-night trip

10/10 Excellent

This property was simply exquisite. The food and customer service are top notch
Precious, 3-night trip

8/10 Good

We are repeat guest—Luis at the preferred club and Maria at the Breathless pool are amazing. Something was off this trip, we waited for food or 2 times didn’t get food, something we hadn’t experienced in other trips
Kelly, 5-night trip

10/10 Excellent

Super
Iosmel, 2-night trip

10/10 Excellent

Property was clean and well-kept. House keepers did an amazing job cleaning. I went out after dinner and came back to a clean room with bed remade and towels/washcloths restocked. Only 1 restaurant on the secrets side that was really good for breakfast lunch and dinner. However, you would have to go on the breathless side for other restaurants and entertainment. Secrets is for sure, the relaxing side, but you get the best of both worlds
Makeda, 5-night trip

10/10 Excellent

Loved every minute! There was a little bit of high pressure bait/switch at check in to “visit” another sister property & go home & tell all our friends & family how great it was -but we heard it was selling a travel club membership & would take almost all day - not sure if that’s true-but didn’t like that so we canceled & were made to feel like it was kind of taking away “someone’s brownie points”…
Evening view from room 3411
Elizabeth, 3-night trip