In the heart of Vienna, elaya hotel vienna city center offers a warm welcome with helpful staff and modern amenities. Unwind in style with dry cleaning/laundry services, connect to free WiFi, and take advantage of tour/ticket assistance for an unforgettable stay.
You'll be in a fantastic location at elaya hotel vienna city center, just a 5-minute walk from Stephansplatz and St. Stephen's Cathedral. Also, Hofburg Imperial Palace and Spanish Riding School are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Stephansplatz U-Bahn is 5 minutes and Salztorbrücke Tram Stop is 6 minutes.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 16
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free (dogs and cats only, 1 total)
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 1312 ft (EUR 35 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
Room service
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
100% renewable energy
Accessibility
Elevator
Wheelchair-accessible path to elevator
Visual alarms in hallways
Hardwood flooring in room
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Travel crib
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Pets
Service animals exempt from fees
Pet deposit: EUR 0 per stay
Parking
Parking is available nearby and costs EUR 35 per day (1312 ft away)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna
Frequently asked questions
Does elaya hotel vienna city center offer free cancellation for a full refund?
Yes, elaya hotel vienna city center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at elaya hotel vienna city center?
Yes, cats and dogs stay free, with a limit of 1 total. A deposit of EUR 0 per stay is required. Service animals are exempt from fees.
Is airport shuttle service offered by elaya hotel vienna city center?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at elaya hotel vienna city center?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at elaya hotel vienna city center?
No, this hotel doesn't have a casino, but Casino Wien (9-min walk) is nearby.
What's the area around elaya hotel vienna city center like?
Elaya hotel vienna city center is in Innere Stadt, a short 5-minute walk from Stephansplatz U-Bahn and 13 minutes' walk from Vienna State Opera. Travelers say that the hotel is in a great location.
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elaya hotel vienna city center Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
Restaurant
Shopping
Cathedrals
Lobby
Bathroom
Amenities
What guests liked
Breakfast was consistently described as good, fresh, and with a nice variety. (10 reviews)
Staff was great at recommending nearby restaurants and dining options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
May 26, 2025
Nice stay at Elaya hotel city center
Excellent location, just 5 min walk to the cathedral. Nice hotel with a great service.
Jacek
Jacek, 2-night trip
10/10 Exceptional
Mar 28, 2025
Excellent location with friendly staff.
Juan
Juan, 3-night trip
10/10 Exceptional
Apr 3, 2025
Great location
Sami
Sami, 1-night trip
10/10 Exceptional
May 5, 2025
Amazing staff
Our 2 night stay at the Elaya Hotel Vienna City Center was excellent due to the convenient location and superior attention given by all staff members - whether at the front desk or dining room.
Daniel J
Daniel J, 2-night trip
8/10 Very good
Dec 8, 2024
Very clean, friendly staff and excellent location.
Terri
Terri, 7-night trip
10/10 Exceptional
Dec 5, 2024
Excellent location
Adrian Paul
Adrian Paul, 3-night trip
10/10 Exceptional
Feb 1, 2025
Loved staying at Elaya hotel! Very convenient, central and most of all, decent sized & clean. Strongly recommended :)
Min Jung
Min Jung, 2-night trip
10/10 Exceptional
Dec 1, 2024
Small boutique hotel in the perfect location to see all the marvelous sites Vienna has to offer. Staff was very friendly and helpful. Close to shopping and restaurants. We had a wonderful stay.
Jan
Jan, 6-night trip
10/10 Exceptional
Nov 20, 2024
Wonderful stay
Location was perfect. Staff was very friendly and helpful. Room was very comfortable
Kelly
Kelly, 4-night trip
10/10 Exceptional
Oct 18, 2024
The reception team were excellent, very welcoming and great breakfast. Great location to visit Vienna’s highlights. Had a wonderful stay.
Angela June
Angela June, 4-night trip
8/10 Very good
Dec 22, 2024
Great location and nearby to transport links if needed. Modern enough and had everything we needed but a little tired in places. A very good stay all in all.
Christopher
Christopher, 3-night trip
10/10 Exceptional
May 27, 2024
Great hotel
KADER EMINE
KADER EMINE, 1-night trip
10/10 Exceptional
Nov 23, 2023
Great location and very comfortable stay.
Sepehr
Sepehr, 2-night trip
10/10 Exceptional
Oct 13, 2024
The girl at the front desk was very nice and recommended all the thing you was able to do near to the area.
Yosnier
Yosnier, 2-night trip
10/10 Exceptional
Jul 16, 2024
Great location and convenient to local sites and public transportation. Would stay here again.
Thomas
Thomas, 2-night trip
10/10 Exceptional
Oct 12, 2024
The hotel was in the perfect location. The staff very helpful and friendly. Cleanliness was exceptionally good and my room was very comfortable.
Nigel James
Nigel James, 3-night trip
8/10 Very good
Aug 29, 2024
Good solid hotel, great location near attractions, bed was hard but they quickly responded with extra padding.
Amy
Amy, 3-night trip
10/10 Exceptional
Aug 2, 2024
Really nice hotel very closed to shops and places to visit by walking also safe
julio
julio, 5-night trip
8/10 Very good
May 27, 2024
Good location
Friendly staff
Anusha
Anusha, 4-night trip
8/10 Very good
May 15, 2023
Perfect location, helpful staff, very nice breakfast
Anat
Anat, 3-night trip
10/10 Exceptional
Oct 27, 2024
The hotel is a few minutes away from St. Stephen’s Cathedral. It is in a quiet side street but close enough to the tourist attractions. Staff is very nice and helpful.
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Dec 30, 2024
Everything was great. It was truly a wonderful time. Thanks
Bernadine
Bernadine, 7-night trip
10/10 Exceptional
Nov 18, 2024
This hotel is ideally located to explore central Vienna, from Stephensplatz to the Museum Quarter. All are within easy walking distance. The concierge at the front desk was very helpful in suggesting and making reservations for wonderful dinners every night we stayed.
Roger
Roger, 4-night trip
10/10 Exceptional
Apr 29, 2024
awesome stay people were just so nice will only stay here if I visit Vienna again
stephen
stephen, 9-night trip
10/10 Exceptional
Oct 7, 2024
The staff are terrific and it was quiet despite central location . It ticked all the boxes