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Naala Tulum

3.5 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

Choose dates to view prices

Photo gallery for Naala Tulum

Exterior
Reception
Sundeck
Restaurant
Garden
Surrounded by ancient Mayan ruins, Naala Tulum offers a tranquil retreat with a garden and outdoor pool. Unwind at the bar or explore nearby Tulum Mayan Ruins while taking advantage of bike rentals, tour assistance, and luggage storage.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
  • Luggage storage

Feel at home (6)

  • 2 bedrooms
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$39 nightly
The total price is $50
Oct 10 - Oct 11
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

2 bedrooms, premium bedding, down comforters, minibar

Deluxe Room

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Ceiling fan
Bathrobes
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

2 bedrooms, premium bedding, down comforters, minibar

Family Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Ceiling fan
2 bedrooms
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, premium bedding, down comforters, minibar

Deluxe Quadruple Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Ceiling fan
Bathrobes
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

2 bedrooms, premium bedding, down comforters, minibar

Standard Room

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Ceiling fan
Bathrobes
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Wyndham Tulum

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 79 reviews
$67 nightly
The price is $84
Oct 10 - Oct 11
Total with taxes and fees
Wyndham Tulum
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About the neighborhood

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.9 km
  • Las Palmas Public Beach - 6 min drive - 4.3 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Playa Ruinas - 11 min drive - 4.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jasmine - ‬12 min walk
  • ‪Coco Cafe - ‬12 min walk
  • ‪Escama - ‬6 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Casa Sofia - ‬3 min walk

About this property

Naala Tulum

At Naala Tulum, you'll be just a 5-minute drive from Tulum National Park and Gran Cenote. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 95 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (USD 10 per day)
DONE

Transfers

    • Airport shuttle from 9:00 AM to 6:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • 2 bedrooms
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 2.50 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way, maximum occupancy 6)

Parking

  • Self parking costs USD 10 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum offer free cancellation for a full refund?

Yes, Naala Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naala Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Naala Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Naala Tulum?

Yes. Self parking costs USD 10 per day.

Is airport shuttle service offered by Naala Tulum?

Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Naala Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Naala Tulum and nearby?

Naala Tulum has an outdoor pool and a garden.

Are there restaurants at or near Naala Tulum?

Yes, there's an onsite restaurant.

What's the area around Naala Tulum like?

Naala Tulum is in Zama, a short 1-minute walk from Jaguar Park. Travelers say this hotel is in a good location.

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Reviews

Naala Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The rooftop pool was a highlight, offering panoramic views, being a beautiful place to take in sunrises and sunsets, and a refreshing spot to dip in. (28 reviews)
  • The property is close to various great restaurants and has a good eatery on site. (5 reviews)
  • The property's location offers easy access to the beach and town, with many guests enjoying the nearby beach and bike rentals. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Rooftop pool
Beach
Breakfast
Food
Bed
Rooftops

Reviews

10/10 Exceptional

The amenities were great and the look was amazing.
Steve, 7-night trip

8/10 Very good

Easy stay

I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price
Dawn, 3-night trip

10/10 Exceptional

The staff is the best!
Andres, 2-night trip

8/10 Very good

This is a nice hotel to stay, it has comfort, nice amenities.
Ralph, 3-night trip

10/10 Exceptional

Very nice.. will stay here again
Guadalupe, 3-night trip

8/10 Very good

Property was nice for the area
rikki, 5-night trip

8/10 Very good

Great hotel, amazing decor. Some of the wooden fixtures had mould on them and probably should be cleaned often.
2-night trip

8/10 Very good

Nice property for the area, great roof top view
rikki, 1-night trip

8/10 Very good

Beautiful place
Nidia, 5-night trip

10/10 Exceptional

Todo excelente
Kalina, 3-night trip

8/10 Very good

Photos are pretty accurate to what the place actually looks like. Staff is great and helpful! Will book again if I ever go back.
Zureidy, 3-night trip

10/10 Exceptional

It's a great place to stay in walking distance from town. Restaurant had good food too and the pool area was fun and relaxing.
Melanie, 6-night trip

10/10 Exceptional

Excellent
Oleksandr, 6-night trip

8/10 Very good

I enjoyed the jungle atmosphere and the rooftop pool. The views were spectacular.
Cynthia A., 4-night trip

8/10 Very good

Not on the beach, economical, near stores and restaurants. Taxi near. Just stayed one nice but liked ambiance, breeze was good, so was food and beverage for $35. Nice.
Eunice, 1-night trip

10/10 Exceptional

The views were amazing
Erynell, 3-night trip

10/10 Exceptional

Perfect 3 night stay

Had an amazing time at the Naala, the whole place is great, well decorated, pool nice and clean, they have plenty of pool beds. Tropical garden with hammocks. Breakfast was decent has fruit, muesli and then cooked eggs to choose.staff really helpful. Cant fault the hotel.
Jamie, 3-night trip

10/10 Exceptional

Will stay again.

The hotel was very nice and clean. Staff was helpful and informative.
Keisha, 2-night trip

10/10 Exceptional

Front staff was very nice and helpful! Would definitely book them again ! I enjoyed my stay here.
Evelin, 2-night trip

10/10 Exceptional

Great!
Andrew, 6-night trip

10/10 Exceptional

Nice location
Anniel, 4-night trip

8/10 Very good

Location great clean and great roof to pool
Rebecca, 1-night trip

10/10 Exceptional

Naala is the best
Jawara H., 1-night trip

10/10 Exceptional

Property was well designed with Boho Theme. Staff was helpful. Everything was nearby: Food, transportation, restaurants etc.
Milan, 2-night trip

8/10 Very good

Beautiful boutique hotel! Had an issue with the tv language as Spanish despite the maintenance coming in to change it to English. The staff were pleasant and helpful. Definitely a unique property
Mario, 1-night trip