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Naala Tulum

3.5 star property
Hotel with outdoor pool, near Playa Paraiso

Choose dates to view prices

Photo gallery for Naala Tulum

Exterior - Naala Tulum (Tulum)
Sundeck - Naala Tulum (Tulum)
Garden - Naala Tulum (Tulum)
Reception - Naala Tulum (Tulum)
Restaurant - Naala Tulum (Tulum)
Surrounded by ancient Mayan ruins, Naala Tulum offers a tranquil retreat with a garden and outdoor pool. Unwind at the bar or explore nearby Tulum Mayan Ruins while taking advantage of bike rentals, tour assistance, and luggage storage.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Premium bedding, down comforters, minibar, in-room safe

Family Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Ceiling fan
2 bedrooms
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Quadruple Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Quadruple Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Wyndham Tulum
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 122 reviews
$81 nightly
The price is $101
Dec 15 - Dec 16
Total with taxes and fees
Wyndham Tulum
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About the neighborhood

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Hunab Lifestyle Center - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.1 km
  • Tulum National Park - 3 min drive - 2.9 km
  • Dos Aguas Park - 5 min drive - 2.1 km
  • Hospital de Tulum - 7 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jasmine - ‬12 min walk
  • ‪Coco Cafe - ‬12 min walk
  • ‪Olio - ‬17 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Escama - ‬6 min walk

About this property

Naala Tulum

Naala Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 95 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (USD 10 per day)
DONE

Transfers

    • Airport shuttle from 9:00 AM to 6:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 2.50 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way, maximum occupancy 6)

Parking

  • Self parking costs USD 10 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum offer free cancellation for a full refund?

Yes, Naala Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naala Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Naala Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Naala Tulum?

Yes. Self parking costs USD 10 per day.

Is airport shuttle service offered by Naala Tulum?

Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Naala Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Naala Tulum and nearby?

Naala Tulum has an outdoor pool and a garden.

Are there restaurants at or near Naala Tulum?

Yes, there's an onsite restaurant.

What's the area around Naala Tulum like?

Naala Tulum is in Zama, a short 1-minute walk from Jaguar Park. Travelers say this hotel is in a good location.

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Reviews

Naala Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The rooftop pool was a beautiful and relaxing spot with great views and a refreshing place to take a dip. (29 reviews)
  • The property is close to various great restaurants and has a good eatery on site. (5 reviews)
  • The property's location offers easy access to the beach and town, with many guests enjoying the nearby beach and bike rentals. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Rooftop pool
Beach
Food
Bed
Breakfast
Rooftops

Reviews

10/10 Exceptional

Wonderful Oasis in the jungle

Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning.
Colette, 1-night trip

10/10 Exceptional

It was a good place to stay, very clean
Tomas, 1-night trip

8/10 Very good

Na’ala was a great place to stay. The hotel has a great pool and the property was very nice. The staff was helpful. It is located close to a few shops in walking distance. We enjoyed our stay here.
Gerald, 2-night trip

8/10 Very good

Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants.
Arianny, 2-night trip

10/10 Exceptional

The amenities were great and the look was amazing.
Steve, 7-night trip

10/10 Exceptional

10/10 would definitely recommend. The hotel overall is excellent the rooftop pools with views were second to none, and the staff were very friendly and accommodating.
Isaac, 1-night trip

10/10 Exceptional

Didnt not eat at the hotel but it is a great stay and an awesome place. Great location easy to get where ever you want
Jerry, 1-night trip

10/10 Exceptional

Lovely garden and rooftop pool area.
Coates, 2-night trip

6/10 Good

Nice place, roof top and rooms. However, Limited selection of drinks and no available food during the day. This was low season and there are few guests but basic drinks such as more than two type of beers and some available snacks would make it better. Good value for money overall.
Jorge H., 1-night trip

10/10 Exceptional

Amazing
Quentin, 4-night trip

10/10 Exceptional

Very nice.. will stay here again
Guadalupe, 3-night trip

10/10 Exceptional

The atmosphere was very warm and inviting with a lobby area with lots of comfortable seating in a bohemian jungle style. The rooms were clean and had that similar natural bohemian style.
The garden at night
Relaxing at the rooftop pool
Lenora, 8-night trip

8/10 Very good

This is a nice hotel to stay, it has comfort, nice amenities.
Ralph, 3-night trip

10/10 Exceptional

Clean and good price
Rod, 1-night trip

10/10 Exceptional

The staff is the best!
Andres, 2-night trip

8/10 Very good

Easy stay

I would recommend this hotel for cleanliness and location. Centrally located to either beach Tulum or street shopping Tulum. Bike rentals or ATV rentals are accessible. We did both. Downfall is no ice unless you go up to the restaurant at top fllor and no early morning coffee provided until 8:00am when they serve breakfast. Room was super clean and bed was extremely comfortable. Great hotel for the price
Dawn, 3-night trip

8/10 Very good

Property was nice for the area
rikki, 5-night trip

8/10 Very good

Beautiful place
Nidia, 5-night trip

10/10 Exceptional

It's a great place to stay in walking distance from town. Restaurant had good food too and the pool area was fun and relaxing.
Melanie, 6-night trip

8/10 Very good

Nice property for the area, great roof top view
rikki, 1-night trip

8/10 Very good

Great hotel, amazing decor. Some of the wooden fixtures had mould on them and probably should be cleaned often.
2-night trip

10/10 Exceptional

The bed was so comfortable I wanted to bring it home in Texas. The staff was very helpful and treated me. Very well.
Jimmy, 2-night trip

10/10 Exceptional

Todo excelente
Kalina, 3-night trip

10/10 Exceptional

Breakfast was really inconsistent
Karilu Almeida, 3-night trip

8/10 Very good

Photos are pretty accurate to what the place actually looks like. Staff is great and helpful! Will book again if I ever go back.
Zureidy, 3-night trip