In Neustadt, ARCOTEL HafenCity Dresden offers a tranquil retreat with a garden and library. Unwind in the gym or explore local attractions with bike rentals, while connecting to WiFi from the comfort of your room. Guests rave about the helpful staff.
At ARCOTEL HafenCity Dresden, you'll be just a 5-minute drive from Zwinger Palace and Semper Opera House. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Alter Schlachthof Station is 3 minutes and Alexander-Puschkin-Platz Station is 3 minutes.
Languages
English, German
At a glance
DONE
Hotel size
183 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 22 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bathtub or shower
Hydromassage showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 6.42 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Covered self parking costs EUR 22 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
ARCOTEL HafenCity Dresden Hotel
ARCOTEL HafenCity Dresden Dresden
ARCOTEL HafenCity Dresden Hotel Dresden
Frequently asked questions
Does ARCOTEL HafenCity Dresden offer free cancellation for a full refund?
Yes, ARCOTEL HafenCity Dresden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ARCOTEL HafenCity Dresden?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at ARCOTEL HafenCity Dresden?
Yes. Self parking costs EUR 22 per day.
What are the check-in and check-out times at ARCOTEL HafenCity Dresden?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at ARCOTEL HafenCity Dresden and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a fitness center, a picnic area, and a garden.
Are there restaurants at or near ARCOTEL HafenCity Dresden?
Yes, there's an onsite restaurant.
What's the area around ARCOTEL HafenCity Dresden like?
ARCOTEL HafenCity Dresden is in Neustadt, a short 3-minute walk from Alter Schlachthof Station and 3 minutes' walk from Alter Schlachthof.
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ARCOTEL HafenCity Dresden Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 9, 2025
Really nice breakfast. Great location.
Victor
Victor, 1-night trip
10/10 Exceptional
Dec 26, 2022
Lovely place to stay for a few days.
Vicky
10/10 Exceptional
Jun 28, 2025
Great front desk help!
The front desk staff were so kind to us. This was our first time in Germany and they assisted us with getting directions and telling us about great day trips. I had a medical emergency during the trip and one of the front desk agents called multiple pharmacies for me at night, trying their best to find what I needed. They went out of their way to be helpful.
Sarah
Sarah, 2-night trip
10/10 Exceptional
Sep 30, 2024
Cutest hotel ever! We liked that it was not in the touristy area, but only a short tram ride away from it, or a nice walk away. It was in new town and the restaurants on this side of the bridge are so diverse and wonderful.
Paz
Paz, 2-night trip
10/10 Exceptional
Mar 20, 2023
Great service, clean hotel, great breakfast selections, parking available but at a charge, and not far from the city! I enjoyed my stay!
Mayada
10/10 Exceptional
Jul 3, 2025
Joakim
Joakim, 2-night trip
10/10 Exceptional
Jul 3, 2025
Godt hotel i Dresden
Hotellet ligger frit og nemt tilgængelig, når man ankommer i bil. Desværre var der ikke plads i parkeringskælderen, da vi ankom, men det muligt at finde acceptabel parkering tæt ved i en sidegade.
Forholdsvis kort afstand til den gamle bymidte - ca. 2 km.
Meget venlig personale og rengøring var i top. Udmærket morgenmad med et bredt udvalg.
Hans Peder
Hans Peder, 3-night trip
10/10 Exceptional
Jul 3, 2025
Fantastiskt
Väldigt bra hotell som ligger i en lugn del av staden vilket var skönt på morgnarna! Spårvagnshållplats direkt utanför gör det mycket enkelt att ta sig till och från olika delar av staden. Personalen var mycket trevliga och tillmötesgående vilket höjde upplevelsen av detta hotell!
Magnus
Magnus, 5-night trip
10/10 Exceptional
Jun 24, 2025
Verified traveler
3-night trip
10/10 Exceptional
Jun 24, 2025
Jialiang
Jialiang, 1-night trip
10/10 Exceptional
Jun 12, 2025
Florian
Florian, 2-night trip
10/10 Exceptional
Jun 10, 2025
Sehr gut geführtes und sauberes Hotel!
Florian
Florian, 2-night trip
8/10 Very good
Jun 3, 2025
Gut - aber an manchen Tagen extrem laut!!
Schönes Hotel mit sehr gutem Frühstück und nettem Personal. Da es neben einem Veranstaltungsort für Open Air Konzerte liegt ist es an manchen Tagen bis 22:00 sehr laut!! Ein entsprechender Hinweis wäre angebracht.
Bjoern
Bjoern, 1-night trip
8/10 Very good
May 27, 2025
Stefan
Stefan, 1-night trip
10/10 Exceptional
May 25, 2025
Verified traveler
1-night trip
6/10 Good
May 15, 2025
Sfeerloos
Redelijk hotel, wel beetje sfeerloos. Open badkamer erg ongemakkelijk. Parkeergelegenheid bij hotel was vol. Medewerkers kwamen niet met tips voor alternatief. Beste is de wandeling nog van hotel naar Altstadt langs de Elbe oever. Erg mooie uitzichten.
J.H.J.M.
J.H.J.M., 2-night trip
10/10 Exceptional
May 12, 2025
Dresden
jane
jane, 2-night trip
8/10 Very good
Apr 26, 2025
Nils
Nils, 1-night trip
10/10 Exceptional
Apr 22, 2025
Molly
Molly, 1-night trip
6/10 Good
Apr 19, 2025
Fint
Det var fint. Dog manglede de lige lidt service på restauranten med meget små portioner mad
Dorte
Dorte, 2-night trip
8/10 Very good
Apr 17, 2025
Verified traveler
1-night trip
10/10 Exceptional
Apr 16, 2025
Svend Verner
Svend Verner, 2-night trip
10/10 Exceptional
Apr 13, 2025
Dominic
Dominic, 1-night trip
8/10 Very good
Mar 26, 2025
Jesper
Jesper, 1-night trip
10/10 Exceptional
Mar 23, 2025
Modernes Hotel
Ein mordernes Hotel. schlankes design der Zimmer. Ich bin nicht so ganz mit dem "Badezimmer" klargekommen. Toilette ist seperat mit Tür und die Dusche, wie auch Waschbecken sind regulär im Zimmer ohne weitere Abtrennung zum Schlafbereich. Lediglich eine Glas-Duschtür, welche aber nicht alles abschließt. Auf nachfrage haben ca. 50% der Zimmer diese Aufteilung. Wer das auch nicht haben möchte, sollte beim Check in nach einem geschlossenem Badezimmer fragen.