2/10 Poor
Jan 29, 2025
Don’t waste your money
This place was horrible. The first room we were checked into had a preroll for a joint on the bathroom shelf, dirty towels hung over the shower bar, and had crab(the food) in the freezer. My daughter, whom was with me this trip, is allergic to fish and shellfish. She carries an epi pen for this reason. We went back to the front desk explaining that the room had not been finished being cleaned, what we had found, and the need to move rooms. The guy at the front desk said” opps sorry- try this one” and gave us a different room. This room had a broken door lock, little tiny bugs in the bathroom corners(small/baby silverfish type), a used soap bar stuck to the top of the towel holder, a bottle of margarita in the freezer, and a sour smell to the room. We took the margarita down to the front desk and asked for a manager. We were informed that there were no more rooms to try and the manager would not be in until Monday(this was a Friday). At this point we had been on the road for 15 hours so we went across the street to Taco Bell, came back to room to eat. When we lowered the blinds the mildew and water stains on them explained the smell in the room. We had already checked the beds for bedbugs (I mean really you would too at this point) and we went to bed. I put a chair under the door handle for safety. Breakfast was no better. They were out of everything- no juice, no yogurt, no fruit, no eggs, it was toast, my daughter was able to get enough batter 4, 1 waffle.
RUTHANNE
RUTHANNE, 1-night family trip
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