The proprty managers clearly do not work this site full time, this site is not staffed. You receive a code to the lobby and a code to your door. No one is onsite or reachable by phone. Website is not helpful. However, the housekeeper was super nice, kind and cleaned decently. Baseboards are dirty. Shower was interesting to use. No instructions or guide book available. We ended up helping another guest who was stranded due to not receiving their door code and they were from out of the USA. The area is safe. Wakeable to dining, adventures, the beach and food. Room and common area look better online than in person. The beds are super hard. Property is not well maintained. A hearing aide, bracelet were left in the room. As well as a drawer filled with packing material. Also, the ring camera on the outside of each guest door covers the peephole so if someone knocked you would not know who was there.