Mercure Carcassonne la Cite Hotel

Hotel with restaurant, near Château Comtal

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Privilege Room - a double bed and a trundle bed for 2 people | In-room safe, desk, blackout drapes, soundproofing

Breakfast, lunch, dinner served; local cuisine

Experience the charm of Mercure Carcassonne la Cite Hotel, near Château Comtal. Enjoy a meal at La Table de l'Olivier, then relax with a drink by the pool or unwind on the garden terrace. With in-room WiFi and dry cleaning services available, previous guests rave about the helpful staff.

Exceptional

Popular amenities

Electric vehicle charging point
Bar
24/7 front desk

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Seasonal outdoor pool
Pool bar
Room service
3 meeting rooms
Meeting rooms
Terrace
24-hour front desk
Garden

For families (6)

Children stay free
Television
Garden
Terrace
Daily housekeeping
Coffee/tea maker

$113 nightly

Nov 3 - Nov 4

Total with taxes and fees

Why we love this property

Poolside summer oasis

Seasonal outdoor pool area boasts loungers, umbrellas, and a poolside bar. This hotel creates a perfect setting for warm-weather relaxation.

Delicious dining choices

This hotel offers locally-sourced food and organic cuisine at the restaurant. A buffet breakfast with vegetarian options awaits, plus a bar for evening drinks.

Room options

Check availability for these dates

Tonight

Oct 10 - Oct 11

Tomorrow

Oct 11 - Oct 12

All rooms

1 bed

2 beds

3+ beds

Showing 4 of 4 rooms

In-room safe, desk, blackout drapes, soundproofing

Twin Room, Classic Twin Room, 2 Twin Beds

Wonderful

Highlights

Soundproofed

Air conditioning

Blackout drapes/curtains

Hair dryer

Eco-friendly toiletries

Coffee/tea maker

Eco-friendly cleaning supplies

Sleeps 2
2 Twin Beds

Privilege Room - a double bed and a trundle bed for 2 people

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Eco-friendly toiletries

Bathrobes

Hair dryer

Sleeps 4
1 Double Bed and 1 Double Trundle Bed

Classic Room, 1 Double Bed

Excellent

Highlights

Soundproofed

Air conditioning

Blackout drapes/curtains

Hair dryer

Eco-friendly toiletries

Coffee/tea maker

Eco-friendly cleaning supplies

Sleeps 2
1 Double Bed

Privilege Room - two single beds and a trundle bed for 2 people

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Eco-friendly toiletries

Bathrobes

Hair dryer

Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pet friendly
Parking available
Free WiFi
Restaurant

$112 nightly

Nov 4 - Nov 5

Total with taxes and fees

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About the neighborhood

18, Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

Le Musée de la Torture de Carcassone - 6 min walk - 0.6 km
Château Comtal - 6 min walk - 0.6 km
Basilica of Saint-Nazaire - 8 min walk - 0.7 km
Narbonnaise Gate - 8 min walk - 0.7 km
Aude Gate - 11 min walk - 1.0 km

Getting around

Carcassonne (CCF-Pays Cathare) - 17 min drive
Castres (DCM-Mazamet) - 71 min drive
Couffoulens Station - 10 min drive
Verzeille Station - 18 min drive
Carcassonne Station - 27 min walk

Restaurants

‪La Demeure Du Cassoulet - ‬7 min walk
‪La Girouette - ‬6 min walk
‪Le Senechal - ‬7 min walk
‪La Taverne du Chateau - ‬6 min walk
‪Le Trouvère - ‬6 min walk

About this property

Mercure Carcassonne la Cite Hotel

Located near a train station, Mercure Carcassonne la Cite Hotel is a great choice for a stay in Carcassonne. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Table de l'Olivier, which serves local cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a terrace. Fellow travelers love the helpful staff.

At a glance

Hotel size

- 80 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 4:00 PM; Check-in end time: midnight
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets allowed*
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free uncovered onsite self parking
- Free onsite RV/bus/truck parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Water dispenser

Traveling with children

Children stay free (see details)
Children's menu

What to do

Golfing nearby

Working away

3 meeting rooms

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
Seasonal outdoor pool
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall

Accessibility

Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Room amenities

Be entertained

Television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only

Special features

Dining

La Table de l'Olivier - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Late check-out can be arranged for an extra charge of EUR 40

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 8:30 PM
The seasonal pool is open from June to September
Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, ANCV Chèques-vacances and cash.

Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number FR27384824322

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Carcassonne Cite Hotel

Mercure Cite Hotel

Mercure Carcassonne Porte Cite Hotel

Mercure Porte Cite Hotel

Mercure Carcassonne Porte Cite

Mercure Porte Cite

Mercure Carcassonne Porte De La Cite Hotel

Mercure Carcassonne La Cite

Mercure Carcassonne La Cité

Mercure Carcassonne la Cite Hotel Hotel

Mercure Carcassonne la Cite Hotel Carcassonne

Mercure Carcassonne la Cite Hotel Hotel Carcassonne

Frequently asked questions

Does Mercure Carcassonne la Cite Hotel offer free cancellation for a full refund?

Yes, Mercure Carcassonne la Cite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Carcassonne la Cite Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.

Are pets allowed at Mercure Carcassonne la Cite Hotel?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Carcassonne la Cite Hotel?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Mercure Carcassonne la Cite Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 40. Contactless check-in and check-out are available.

What is there to do at Mercure Carcassonne la Cite Hotel and nearby?

Mercure Carcassonne la Cite Hotel has a seasonal outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Mercure Carcassonne la Cite Hotel?

Yes, La Table de l'Olivier offers local cuisine.

What's the area around Mercure Carcassonne la Cite Hotel like?

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, a short 4-minute walk from Château Comtal and 5 minutes' walk from Narbonnaise Gate.