In the heart of Hamburg-Mitte, Moxy Hamburg City brings a modern vibe with its bar and in-room WiFi. Enjoy the convenience of luggage storage, an elevator, a 24-hour front desk, and more. Guests rave about the helpful staff and proximity to public transit.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Parking available
24/7 front desk
Pet friendly
Air conditioning
Non-smoking
Main amenities (11)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
24-hour front desk
Air conditioning
Vending machine
Water dispenser
Luggage storage
Lockers available
Banquet hall
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Television
Daily housekeeping
Blackout drapes/curtains
The current price is $88
$88
includes taxes & fees
$83 per night
Mar 30 - Mar 31
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 2 Twin Beds, Non Smoking
Room, 2 Twin Beds, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
178 sq ft
Sleeps 2
2 Twin Beds
View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking
Room, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Hair dryer
Private bathroom
213 sq ft
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Room, 1 Queen Bed, Non Smoking
Room, 1 Queen Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
178 sq ft
Sleeps 2
1 Queen Bed
View all photos for Family Room, 1 Queen Bed with Sofa bed, Non Smoking
Family Room, 1 Queen Bed with Sofa bed, Non Smoking
Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
Berliner Tor Station - 4 min walk
Lohmuhlenstrasse U-Bahn - 11 min walk
Burgstrasse U-Bahn - 14 min walk
Restaurants
Burger King - 9 min walk
HBB Bistro - 5 min walk
Jawa - 12 min walk
Superbude St. Georg - 8 min walk
4Mosa - 10 min walk
About this property
Moxy Hamburg City
When you stay at Moxy Hamburg City, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Berliner Tor Station is 4 minutes away and Lohmuhlenstrasse U-Bahn is 11 minutes.
Languages
English, German
At a glance
Hotel size
291 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 25 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Bar/lounge
Water dispenser
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Built in 2020
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
Biodegradable drinking straws
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Raised toilet seat
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Well-lit path to entrance
Room amenities
Be entertained
49-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 9 for children
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Covered self parking costs EUR 25 per night
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Also known as
Moxy Hamburg City Hotel
Moxy Hamburg City Hamburg
Moxy Hamburg City Hotel Hamburg
Moxy Hamburg City a Marriott Hotel
Frequently asked questions
Does Moxy Hamburg City offer free cancellation for a full refund?
Yes, Moxy Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Moxy Hamburg City?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Moxy Hamburg City?
Yes. Self parking costs EUR 25 per night.
What are the check-in and check-out times at Moxy Hamburg City?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Moxy Hamburg City?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
What's the area around Moxy Hamburg City like?
Moxy Hamburg City is a short 4-minute walk from Berliner Tor Station and 20 minutes' walk from Markthalle Hamburg.
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Moxy Hamburg City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
Feb 13, 2025
Enjoyed stopping here
Lovely family break. Easy to get into the city centre from local station.
Room was great for 2 adults and one child.
Phillip
Phillip, 5-night trip
10/10 Exceptional
Oct 13, 2024
Great staff and rhe cleanliness was top!
Steven
Steven, 2-night trip
8/10 Very good
Dec 8, 2024
was fine
Ehsan
Ehsan, 1-night trip
10/10 Exceptional
Jul 30, 2024
Second time stay at this hotel and definitely will be back.
ERICK
ERICK, 2-night trip
10/10 Exceptional
Jun 13, 2024
Very clean hotel. The breakfast has a nice choice of options.
Marina
Marina, 3-night trip
6/10 Good
Dec 4, 2024
The moxy hotel hamburg appears to be a good choice for the time frame.
Unfortunatly due to the short spark of enjoyable hospitality, the friendly grstures have been oposed with inconvenient commentary and insuffincies in client maintainance, uncommon for marriott bonvoy hotels, especislly while claiming "to be a different category", in american hospitality an inconvenience, decreasing expectations for the best possible stay.
With warmhearted regards
A. NOORZAI
Aaron
Aaron, 1-night trip
10/10 Exceptional
Jun 14, 2024
Ideal stay, central Hamburg
Great hotel, simple but clean and modern. Comfortable, short walk to S bahn and 2 stops to middle of the city. Staff were excellent.
Simon
Simon, 2-night trip
8/10 Very good
Oct 17, 2024
Service with check in was slow and when checking out a bit unfriendly to other people around
Joost
Joost, 1-night trip
4/10 Fair
Feb 16, 2025
Cold room - too weak AC to heat the room in a few
I arrived in the evening. The ground floor room I received was freezing. Due to construction, it also had a huge dumpster right in front of my window. I turned on the AC. It was so weak that it could not heat the room in a few hours. I asked to change the room, but no room was available. I was told that the AC is not broken, but this is how it is in all rooms. Apparently, it was limited to save the hotel costs. You can ask a technician during the daytime to make it work better. It is the first time I am not happy with this hotel. The Staff was very nice, but could not solve the problem. They offered me a free breakfast, which was nice. Still, I prefer paying a few euros more and not freeze at night. It's kind of a basic request from a hotel...
Verified traveler
2-night trip
10/10 Exceptional
Aug 14, 2024
Friendly staff and easy access to the city
Cool hotel with friendly staff and nice rooms, just a bit small. Easy access to the city with train and subway.
We found the breakfast too expensive and did not eat at the hotel. A pity that the small outdoor areas were smoking areas and there were not really any places nearby to sit outside in the evening.
Johanna
Johanna, 3-night trip
10/10 Exceptional
Dec 11, 2023
Very good time
Very good time, nice room and super staff. Cocktail bar ambiance was amazing as well
vincent
vincent, 1-night trip
10/10 Exceptional
Dec 6, 2023
The people at the front desk is the best!
Juan Ricardo
Juan Ricardo, 1-night trip
10/10 Exceptional
Oct 18, 2023
Staff were amazing. Rooms were wonderful
Jarrad
Jarrad, 6-night trip
4/10 Fair
Aug 10, 2024
The hotel itself was ok. Room was clean and had a comfortable stay. Where the hotel is located is where it fails me. Its sorrounded by road constructions. There was also an event in the lobby upon check in, music was loud and could barely hear what the staff was saying. Not really the ideal first impression.
Verified traveler
1-night trip
8/10 Very good
May 25, 2024
good
Kobayashi
Kobayashi, 4-night trip
8/10 Very good
May 26, 2024
Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
Gunther
Gunther, 4-night trip
10/10 Exceptional
Sep 26, 2023
First stay in a Moxy and I Must say… I love the Concept! Very stylish and cool atmosphere!
The breakfast has everything to offer what you Need. Perfect!
Andreas
Andreas, 1-night trip
10/10 Exceptional
Aug 29, 2024
The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat.
My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open.
The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Laura
Laura, 3-night trip
4/10 Fair
Oct 6, 2024
The property have repeatedly ignored my communication when requesting the return of my security deposit for the room.
Upon checkout I was informed that it would take 1-2 days for the €90.00 (3 night) deposit to be returned to my account and I have still not received this.
I emailed twice and called once and would advise caution when checking in and asked for a deposit on the room on top of the full booking fee.
Very disappointed as I am out of pocket due to sheer ignorance and fraudulent processing of security deposit. This is despite me emailing my IBAN details afterwards too.
Ananta
Ananta, 3-night trip
6/10 Good
Dec 26, 2023
The hotel was a nice experience overall. The food is good and the staff are helpfull. The bed was uncomfortable. The matrass kept sliding and was resting on a flat surface with no springs or anything to make it feel softer. Woke up with back pain. Location is good with a close metro stop to get to the city centre. Parking is good but quite expensive.
Robert
Robert, 2-night trip
8/10 Very good
Feb 12, 2024
All good
Michael
Michael, 3-night trip
4/10 Fair
Apr 2, 2024
Bad service
The hotel itself has a good standard and a good location. Unfortunately couldn’t the staff in reception care less about the customers. When check in I told them about a feil in my room- by check out after 5 days it wast fixed.
In addition we had a “lost and found case” they didn’t care about. After nagging for 3 days we got our jacket back.
Marc
Marc, 5-night trip
10/10 Exceptional
Nov 29, 2023
We are Hilton Diamond level. We found ourselves in Hamburg to go on a cruise and there was no availability at the Hilton. We decided to roll the dice and stay here.
The staff were an 11 out of 10. Every interaction with them was awesome. We mistakingly printed our cruise form on double sided and needed it printed single sided. The hotel does not have a 'business center' but they said, email what we need printed to them. It was done immediately. We were stupid typical Americans and forgot that electrical outlets are not universal :) They were considerate enough to lend us an adaptor for no charge. Our luggage was lost by BA and I told the staff that they may be delivered. The staff asked if we wanted to be texted or called when the luggage arrived. Just the smallest nicest touch!
We did not get the breakfast option and that worked out for us. We did use the bar/food service and was pleasantly surprised at the reasonable cost. For other Americans out there, imagine what a 8 Buffalo Wing and Fries would cost at a Hilton. It was 9 euros. It was also damn good! We wound up having that twice during the 3 days we were there!
The location of the hotel is about a five minute walk to the Berliner Tor train station. About 1000' past the station is a huge grocery store, Kaufland.
Now, the room, ok, it was small compared to US Hiltons. It was typical for EU rooms. We liked the automatic floor lights.
David
10/10 Exceptional
Mar 12, 2025
Verified traveler
2-night trip
10/10 Exceptional
Mar 8, 2025
Sehr zu empfehlen
Sehr angenehmes Hotel in zentraler, gut erreichbarer Lage. Super sympathische Mitarbeiter:innen, angenehme Zimmer und schöne Atmosphäre. Kann das Hotel nur empfehlen.