Kansas City International Airport (MCI) - 69 min drive
Restaurants
Not Lost Brewing
McDonald's
Casey's General Store
Casey's General Store
Sonic Drive-In
About this property
Holiday Inn Express And Suites Ottawa by IHG
Holiday Inn Express And Suites Ottawa by IHG is a great choice for a stay in Ottawa. You can go for a morning swim at the indoor pool and visit the 24-hour fitness center for a workout. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
83 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Working away
Business center
Services
24-hour front desk
Free newspapers in lobby
Facilities
1 building/tower
Built in 2020
24-hour fitness center
An indoor pool
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Braille signage
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 25 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Express Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa
Holiday Inn Express Suites Ottawa an IHG Hotel
Holiday Inn Express And Suites Ottawa by IHG Hotel
Holiday Inn Express And Suites Ottawa by IHG Ottawa
Holiday Inn Express And Suites Ottawa by IHG Hotel Ottawa
Frequently asked questions
Does Holiday Inn Express And Suites Ottawa by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express And Suites Ottawa by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express And Suites Ottawa by IHG?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express And Suites Ottawa by IHG?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express And Suites Ottawa by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express And Suites Ottawa by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express And Suites Ottawa by IHG and nearby?
Holiday Inn Express And Suites Ottawa by IHG has an indoor pool and a 24-hour fitness center.
What's the area around Holiday Inn Express And Suites Ottawa by IHG like?
Holiday Inn Express And Suites Ottawa by IHG is located a short 1-minute walk from Prairie Spirit Trail State Park.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 7, 2025
Dove Products and Cleanliness
The hotel was in a convenient location right off the expressway. The hotel was clean and even had Dove bottled products. The bed was comfortable, lobby welcoming, and a variety of breakfast items. Overall, a great stay.
Keisha
Keisha, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 5, 2025
Great hotel
The hotel and their rooms were spotless. The morning breakfast was hot and very good. There was a gentleman who made sure the hot items stayed full. The beds and pillows were very comfortable and the rooms were spacious and modern
Rita
Rita, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
This place was great, very clean and quiet. Room was very comfortable.
Greg
Greg, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2025
Trisha
Trisha, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 19, 2025
Just what I needed
It was I would have a place to shower and sleep. The hotel was nice, clean, and most importantly, it was quiet!
Joshua
Joshua, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 14, 2025
Christine
Christine, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 9, 2025
Comminucatuon Issues
I requested late check out and it was not passed on to housekeeping. Regular checkout is 1200 noon and at 1030 i was woke up by housekeepers. That's not even close to regular checkout!
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2025
Kelley
Kelley, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 6, 2025
Had to get off the road because of a snow storm. Choose room for 6 (family of 5) but was charged 30$ for extra guest. Hide a bed was squished between air/heat unit and the 2nd bed. Not very comfortable. Otherwise a nice room - regular beds very comfy, clean and nice breakfast.
Cynthia
Cynthia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Nice stopover.
Nice easy checkin. Rooms big and roomy. Will be back.
Dale
Dale, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Wastebaskets full in room
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 7, 2024
New, but already showing wear
The Holiday Inn Express and Suites in Ottawa is a new-ish hotel that's totally passable for a night on the road; however, the room maintenance is relatively poor, with dead bugs on the ground, mold in the bathroom, and a totally missing chair. We slept well enough, but I think we'd stay somewhere else next time.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Nice stay!
Friendly staff and helpful! Good breakfast. Only improvement woukd be for staff to wipe tables during breakfast amd keep food refilled a little better.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Charles
Charles, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 8, 2024
Janice
Janice, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
I showed up at 3:45pm and I was told the room was not ready. The property was very nice but the management needs to focus on how the guests are greeted in my opinion. The room was finally ready at 4:45.
FREDRIC
FREDRIC, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 7, 2024
WHITNEY
WHITNEY, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Very Clean room,Very courteous staff,Comfortable bed,Delicious breakfast options.
Jt
Jt, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
We love to stay here when we are visiting our granddaughter. Friendly staff—it looks like they are involved in the community.
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2024
Brian
Brian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Everything
Randy
Randy, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 21, 2024
The new norm.
It seems rooms not being cleaned daily or towels replaced is the new norm in hotels.