4/10 Fair
Jan 31, 2025
Stayed here before and all ok. But this was a terrible experience.
We were in bed asleep when the ‘guest’ next door arrived back at 2am & proceeded to talk then shout loud waking us as we then hat to endure 1hr of this noise. I called reception and soon I heard a male voice talking to them. About 30mins later they stropped talking so loud.
Ah well we then were able to sleep but at 8am…. 5 hrs later they started again for another hour. It was a wedding or event party I think but that is no excuse for their bad behaviour.
I raised the problem at reception next morning and basically I received a ‘we will look into this’. The word sorry wasn’t said.
My real test was when we checked out after 2 night…. Of course no record of our poor experience and no comment. Time to get better training if you want me to stay there again
Michael G
Michael G, 2-night business trip
Verified Hotels.com guest review