4/10 Fair
Jan 30, 2025
Nice hotel but very noisy
Stayed for business. Single traveller was disappointed to be put next to a room with an interconnecting door which had a family of four next door. I knew there were four of them because I could hear them all all night! I complained on multiple occasions to the Desk who said they would send somebody up but the noise continued throughout the night. At 6 am there alarm went off for a minute And continue to go off every 15 minutes. Again I called the Desk and nothing happened the alarm continue to go off for the next hour every 15 minutes. I banged on the interconnecting door. Disappointed, I’m not getting a good nights sleep. The hotel is beautiful and The food was excellent and the stuff were awful very helpful and courteous however they did not resolve my issue and I was disappointed. Was given a free breakfast but If I had wanted cheap accommodation, I would have stayed at a cheap hotel. This was not the service I would expect from the Hilton.
Pauline
Pauline, 1-night business trip
Verified Hotels.com guest review