Does Jumeirah Burj Al Arab Dubai offer free cancellation for a full refund?

Yes, Jumeirah Burj Al Arab Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jumeirah Burj Al Arab Dubai?

Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool.

Is parking offered on site at Jumeirah Burj Al Arab Dubai?

Yes, there's free valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Jumeirah Burj Al Arab Dubai?

Yes, an airport shuttle is available. The charge is AED 450 per vehicle roundtrip.

What are the check-in and check-out times at Jumeirah Burj Al Arab Dubai?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Jumeirah Burj Al Arab Dubai and nearby?

Have fun with activities like kayaking, parasailing, and skydiving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Enjoy a treatment at the spa and a relaxing soak in one of the 6 hot tubs. This hotel also offers 2 indoor and 2 outdoor swimming pools. Jumeirah Burj Al Arab Dubai also has 2 bars, a private beach, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Jumeirah Burj Al Arab Dubai?

Yes, there are 8 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Does Jumeirah Burj Al Arab Dubai have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Jumeirah Burj Al Arab Dubai like?

Jumeirah Burj Al Arab Dubai is a short 2-minute walk from Burj Al Arab and 7 minutes' walk from Wild Wadi Water Park.

Jumeirah Burj Al Arab Dubai, Dubai: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 7, 2025

What a beautiful hotel, fantastic service and wonderfully relaxing. Everything is well thought through and it doesn't feel overly crowded. There was always sunbeds by the pool and afternoon tea in the skyview was perfect.

Andrew, 3-night trip

10/10 Exceptional

Sep 12, 2025

Good place. Quiet and spacious. Will be back.

Yan, 4-night trip

10/10 Exceptional

Jul 25, 2025

Awesome from first getting there. Our stay in this luxurious hotel was the best , and also all of the staff was super kind and nice.

miguel, 2-night trip

6/10 Good

Nov 11, 2025

Beautiful Hotel but Fell Short of Expectations I recently stayed at the Burj Al Arab, and while the experience was certainly luxurious, it didn’t quite live up to the “world’s most luxurious hotel” reputation. The architecture and views are undeniably stunning — the design is iconic, and the interiors are beautifully maintained. The suite was spacious and well-appointed, with great attention to detail. However, the overall experience didn’t feel as exceptional as I expected. The service was polite but somewhat inconsistent — at times slow, and not as personalized as one might expect from such a prestigious property. Overall, it was a pleasant stay, but not quite the flawless, over-the-top luxury experience I had imagined. For the price and reputation, I expected more attention to detail and warmth in the service.

Mohabbat Pal, 2-night trip

10/10 Exceptional

Apr 25, 2025

Amazing hotel very good service

Itamar, 3-night trip

10/10 Exceptional

Jun 29, 2025

Double floor suite is fantastic! And service is beyond any expectations!

Yury, 3-night trip

10/10 Exceptional

Sep 5, 2025

Our stay at the Burj Al Arab Jumeirah was truly unforgettable. From the moment we arrived, we were warmly welcomed by the incredibly pleasant and kind staff, who made every effort to ensure our comfort and satisfaction throughout the stay. The hotel itself is the epitome of luxury, yet it still manages to feel surprisingly cozy and inviting. Every detail—from the immaculate suites to the personalized service—reflects the highest standards of hospitality. We especially appreciated the attentiveness of the staff, who were always ready with a warm smile and genuine willingness to help. Whether you’re visiting for a special occasion or simply to indulge, the Burj Al Arab offers an experience that feels both grand and personal. Highly recommended!

Jeremiah, 2-night trip

10/10 Exceptional

Jun 9, 2025

It was just perfect to have experiences. All amenities are good, room and facilities are clean, staff are just very friendly. Specially at the gate, door men are super! I would love to visit again if I could.

Wonjoon, 2-night trip

10/10 Exceptional

Jun 14, 2025

Excellent service.

Stanley M, 1-night trip

10/10 Exceptional

May 4, 2025

This is our second stay at the Burj and it is amazing every time! Check in is fast and efficient, rooms are spacious clean with great amenities. Great butler service, room service is quick and delicious. Breakfast is great and service is top notch.

Gamze, 4-night trip

10/10 Exceptional

Jan 20, 2025

Fabulous hotel and even better with the swimming pool and facilities at the rear of the hotel compared to last time.

david, 3-night trip

8/10 Very good

Jul 14, 2025

I enjoyed it overall.

I knew the property was kind of dated going in, but I wanted the 90’s Arabic feeling so I was ok with it. Their self proclaimed 7 star status is maybe as dated as the bathrooms though. The wear and tear on carpets, exposed electric wiring on the way to the pool and buckling trex decking on the pool edge makes it feel less than a 5 star, especially for the price. The staff was very friendly, the pool area is really nice and beach is a short golf cart ride away with calm beautiful water and a striking view of the hotel, so overall, I do recommend staying here.

jim, 2-night trip

10/10 Exceptional

May 18, 2025

Customer service top class

Yumar, 2-night trip

10/10 Exceptional

May 2, 2025

We had a super relaxing stay. We were looked after superbly by all staff bar one. She barge in the lift and went up despite our lift travelling downwards. The hotel is now 20 years old and shows in some places but this did not detract from the opulence and service with a smile. The bedding and bed was pure luxury. Looking forward to returning!

Anita, 6-night trip

10/10 Exceptional

Oct 21, 2024

Staying at this hotel was a truly unique experience. We had a duplex suite, with lots of amenities. The upstairs bathroom had a whirlpool bathtub in addition to a great shower. The breakfast buffet was extensive and delicious. The staff, at all stages of our stay, were polite and engaging.

Alan, 1-night trip

10/10 Exceptional

Oct 12, 2024

Amazing!!

One night stay at this seven star hotel to celebrate our anniversary. It was amazing from the time we checked in (they gave us an upgrade) to the time we left! The service is first class! Would love to come back and stay again next time we are in Dubai.

1-night trip

10/10 Exceptional

Nov 27, 2024

Bucket List

Amazing service . Especially from Dior and Fraser at breakfast . Dinner had its highs and lows . Room breathtaking and very comfortable

Fiona, 1-night trip

10/10 Exceptional

Apr 16, 2025

I visit Dubai every year, and no hotel comes close to the Burj Al Arab. Even after 24 years, the service remains on an exceptional level of luxury and professionalism. From the moment we arrived, the welcome – especially for my children – was incredibly warm and professional. It’s rare to experience such genuine hospitality these days. The check-in was smooth, elegant, and made us feel like VIPs right away. The facilities are out of this world: the water park, swimming pool, and especially the butler service – everything is extravagant and beautifully managed. Every detail is taken care of with the highest standards. For me, the Burj Al Arab is and will always be the best hotel in the world. I will continue to reserve here every time I come to Dubai. Highly recommended for anyone seeking the ultimate luxury experience!

10/10 Exceptional

Sep 29, 2023

Everything is unique. The staff are out of this world.

yvonne, 3-night trip

10/10 Exceptional

Jul 6, 2024

What a hotel!

A truly amazing experience. Thank you to Ulysses for greeting me upon arrival and showing me around. All the staff were amazing, food was excellent, service was out of this world and let’s not forget the suites. Wish I could spend more nights there. Every penny was worth it! Would love to go back again. Thank you to everybody for making my dream come true!

N, 1-night trip

8/10 Very good

Jul 22, 2024

Good. Took the tour prior as well. Parking takes time to retrieve car. Not a kid friendly hotel. Pools and most restaurants are not for kids. Better for couples

Chetan, 1-night trip

10/10 Exceptional

Jul 13, 2025

A Return After 20 Years

My wife and I first stayed at the Burj Al Arab in July 2006. Back then, it was without question the most impressive hotel in the world, from the iconic sail, shaped design to the luxurious interior, unmatched service, and thoughtful in-room souvenirs. One of the highlights was the personalized attention: we had a butler on our floor available at all times, and staff were stationed throughout the hotel, offering dates and assistance with a genuine sense of hospitality. It felt like every detail was curated to make you feel like royalty. Returning nearly 20 years later, our experience was still pleasant, but the magic wasn’t quite the same. While the hotel remains architecturally stunning and the service is still high by most standards, it now feels like it needs a refresh , both in design and service dynamics. The interiors haven’t evolved much and now appear a bit dated, especially compared to other modern luxury hotels around the world. Small service details fell short: for instance, we planned to visit the Sky Bar but found it closed, and the alternative bar closed just minutes after we arrived, something that would never have happened back in 2006. To be clear, the Burj Al Arab still offers an exceptional experience, but it no longer feels like the best hotel in the world , at least not in the way it once did. For those who’ve never been, it will still dazzle. For those returning with memories of its golden era, it may feel like it’s time for a new chapter in its legacy

Sharon, 1-night trip

10/10 Exceptional

Dec 10, 2024

Burj Al Arab is really the best worldwide hotel. This is why many people call this hotel 7 stars. Despite the high price, it is worthy all. Rooms are amazing, unforgettable, super comfortable, huge size, and with great views around. Restaurants are at top world quality. Breakfast buffet by the sea was the best we have been, with a high personalized attention, with almost all “a la carte”. You really feel like a”king” in this hotel. We will recommend it to friends, family members, and everybody else. No one could be better! We want to highlight the attention we received from Ulises at front desk since the beginning to the end of the stay. He was all the time pending on our needs and wishes. Everything with him ran smoothly and fast. Thanks a lot Ulises, we won’t forget you. Our butler, Mr. Abhinav, did an excellent job since our arrival at floor 20th. He was pending on all for us. Bottom line, we don’t think that there is another hotel better than Burj Al Arab worldwide. Thanks.

Eduardo, 1-night trip

10/10 Exceptional

Aug 26, 2025

Amazing stay!

Ragde, 1-night trip

10/10 Exceptional

Nov 10, 2025

excellent

Daniela, 6-night trip

Jumeirah Burj Al Arab Dubai

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Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm)

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Duplex One Bedroom Family Suite, Butler, Hermès Amenities (170 sqm)

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Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

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Duplex Two Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

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Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

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Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

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