In the heart of the city, Hotel Palmeras offers a vibrant retreat. Enjoy a meal at Terra Café or sip coffee at the café, then unwind in the spa tub or lounge by one of two pools.
You'll be in a fantastic location at Hotel Palmeras, just a 5-minute walk from Playa Bucerías and Bay of Banderas. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Also, Nayar Vidanta Golf and Nuevo Vallarta Beach are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Whale-watching nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach towels
Pool loungers
Pool umbrellas
Facilities
An outdoor pool
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Down comforter
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
More
Daily housekeeping
Access via exterior corridors
Local maps
Special features
Dining
Terra Café (Cafe & Bar) - Onsite restaurant.
Fees & policies
Refundable deposits
Deposit: MXN 500 per accommodation, per stay
Breakage deposit: MXN 500 per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías
Frequently asked questions
Is there a pool at Hotel Palmeras?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Palmeras?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palmeras?
Sorry, there's no onsite parking at Hotel Palmeras.
What are the check-in and check-out times at Hotel Palmeras?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Palmeras?
No, this hotel doesn't have a casino, but Winclub Casino Platinum (16-min drive) and Vallarta Casino (17-min drive) are both nearby.
What is there to do at Hotel Palmeras and nearby?
Hotel Palmeras has an outdoor pool.
Are there restaurants at or near Hotel Palmeras?
Yes, there's an onsite restaurant, Terra Café (Cafe & Bar).
What's the area around Hotel Palmeras like?
Hotel Palmeras is located near Playa Bucerías, just a short 3-minute walk from Bay of Banderas and 17 minutes' walk from El Tigre Golf at Paradise Village.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Palmeras Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 19, 2025
We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay.
David or Kimberly
David or Kimberly, 1-night trip
8/10 Very good
Mar 4, 2025
Good stay
Was a good stay. Very clean and friendly helpful staff. Older hotel so it needed a bit of work. Only downfall was no running eatrr so the water would run out until water truvk came. Close to everything amd lots of restaurants.
Ross
Ross, 11-night trip
8/10 Very good
Nov 18, 2024
Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price
Josh
Josh, 1-night trip
10/10 Exceptional
Dec 8, 2024
Great
Daniel
Daniel, 1-night trip
2/10 Poor
Jan 6, 2025
Don’t stay here.
The rooms never had running water. The blankets had stains. The towels were dirty. The toilet was leaking on the floor.
David
David, 2-night trip
10/10 Exceptional
Dec 10, 2024
We went for 3 days to Bucerias to have a little getaway from Puerto Vallarta and chose Hotel Palmeras because of its location on Lazaro Cardenas which doesnt have a lot of through traffic but offers a good selection of decently priced restaurants while only being a couple blocks from the beach.
We stayed in Room 2 which has been newly remodeled and enjoyed nice hot showers and good AC. Being a road facing room we had the occasional vehicle noise but sleeps were decent on a firm king size mattress and nice pillows.
Last but not least, the reception staff was wonderful and welcoming, speaking decent english but with Mexican hospitality. Thank you for a nice stay!
Leonard
Leonard, 1-night trip
10/10 Exceptional
Aug 20, 2024
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Anthony
Anthony, 1-night trip
10/10 Exceptional
Nov 27, 2022
Was a nice little hotel, close to everything, we only spent a night there but will do a whole week next time
kevin
kevin, 1-night trip
10/10 Exceptional
Mar 19, 2024
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Sandra
Sandra, 4-night trip
8/10 Very good
Sep 5, 2024
Nice, basic hotel. Cozy feel and modern lobby. Close to el centro, and Chedraui is well within walking distance.On-site cafe is good and staff are very friendly. Would prefer if no bracelet was needed since it's not all inclusive - hard to find a hotel in tourist area where you can have friends over to hang out for an evening. Visited in the slow season and there were no lights on in the back of the property, so had to use my phone flashlight to come and go from my room to the lobby area at night. Overall would stay again.
Lisa
Lisa, 4-night trip
8/10 Very good
Nov 29, 2022
Great location. Nice pool
Lori
10/10 Exceptional
Feb 12, 2024
Cute centrally located in Bucerius
Joseph
Joseph, 1-night trip
10/10 Exceptional
Jan 4, 2023
Location was perfect. Very cute boutique hotel. The pool area had many lounge chairs and I loved it being surrounded by lush plants. We will be back.
kevin
2/10 Poor
Dec 6, 2024
Worst hotel ever
This is the worst place we’ve ever stayed. STAY AWAY THIS PLACE IS A DIVE. The room was dirty, sinks corroded, poor lighting, grungy sheets and towels. Dirty bedspread. Toilet seat broken. Stove didn’t work. No water the last night. Flimsy lock.
We told the manager the second day we were leaving and she would not help us to get a refund. The third night ( we stayed 4 nights) there was loud noise late at night and the hotel did nothing. NEVER BOOK with HOTELS.COM. They didn’t give us a refund. We emailed them immediately and they didn’t respond. They didn’t help us. They use hotels which are misrepresented by inaccurate photos.
Antonio
Antonio, 14-night trip
6/10 Good
Jul 1, 2023
A two star pretending to be a 4 star
ivan
ivan, 3-night trip
4/10 Fair
Mar 23, 2023
For the price of the rooms, I feel they could have been accommodated with comfortable beds. The beds felt like the box spring only. Simple memory foam mattress topper would help. No water available in the rooms made it uncomfortable to go out in the courtyard in your Jammies to fill up your water. Overall the renovations done to the from the building was nice to see, but landscaping has been abandoned for awhile dead palm leaves falling consistently. Dead plants amd leaves.
mellissa
mellissa, 2-night trip
8/10 Very good
Jul 30, 2022
Beautifully reno'd pool area (reception too but that won't impact your stay).
Think the room reno must be delayed. A bit tired. Terrible drapes but I travel with an eye mask so no issue for me.
While I was a bit skeptical, the bed was uber comfortable.
Small roof patio with excellent ocean views sunset.
Excellent location. Beach access is a two-minute walk away. The water was warm, clean and tourist-free. Had the space to myself.
Great shops closeby like Martha Sanchez (amazing handbags and jewelry - great quality!); Bici Bikes is great for a tour on two-wheels.
Charlene
Charlene, 1-night trip
4/10 Fair
Nov 29, 2022
Lobby and pool area very nice upgraded and clean. Past that- the rooms are quite outdated, need upgrades (even a coat of paint), need more attention to cleaning. Our bathroom door and walls were grungy. Outside stair cases were not swept or washed. Our private balcony area dirty to the point of making muddy floors when you stepped inside your room. Note to smokers - there is a waiver you must sign that you will not smoke anywhere on the property.