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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only beachfront property with spa, near Iberostar Cancun Golf Course

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Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
Property video
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Terrace/patio
Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio
Experience luxury at Sun Palace Cancun - Adults Only - All-inclusive, where turquoise waters meet white sand beaches. Relax in style with a body scrub or Italian cuisine, unwind by one of the 3 outdoor pools with sun loungers and take advantage of WiFi. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Terrace
$517 nightly
The total price is $630
Sep 3 - Sep 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Junior Suite Ocean View - King Size Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Deluxe Ocean View - King Size Bed

9.6 out of 10
Exceptional
(64 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 435 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 570 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Presidential with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Presidential with Sea View

  • 1377 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Junior with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Superior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Room Superior with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite with Partial Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite with Partial Sea View

  • 570 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Junior with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Standard with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Room Standard with Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 2

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About the neighborhood

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 2.1 km
  • El Rey Ruins - 2 min drive - 2.5 km
  • Delfines Beach - 3 min drive - 2.8 km
  • Riviera Cancun Golf Resort - 9 min drive - 7.8 km
  • La Isla Shopping Mall - 11 min drive - 10.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Royal Solaris Cancun - ‬7 min walk
  • ‪Marco Polo Restaurante - ‬9 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

At Sun Palace Cancun - Adults Only - All-inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Tratto, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a fitness center, and a hot tub. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 247 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Tratto - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Aurora - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Fuego - This restaurant specializes in Latin American cuisine and serves dinner only. Reservations are required. Open daily.
Thai - This restaurant serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive offer free cancellation for a full refund?

Yes, Sun Palace Cancun - Adults Only - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Sun Palace Cancun - Adults Only - All-inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Sun Palace Cancun - Adults Only - All-inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Sun Palace Cancun - Adults Only - All-inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Sun Palace Cancun - Adults Only - All-inclusive and nearby?

Have fun with activities like parasailing, scuba diving, and windsurfing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Sun Palace Cancun - Adults Only - All-inclusive also has 2 poolside bars, 4 bars, and a sauna, as well as a steam room and access to a nearby outdoor pool.

Are there restaurants at or near Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does Sun Palace Cancun - Adults Only - All-inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Sun Palace Cancun - Adults Only - All-inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sun Palace Cancun - Adults Only - All-inclusive like?

Sun Palace Cancun - Adults Only - All-inclusive is a short 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 9 minutes' walk from Nichupté Lagoon.

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Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Drinks
View
Entertainment
Trip
Bar

What guests liked

  • The beach was clean, beautiful, and perfect for relaxation with calm waves and a variety of activities. (33 reviews)
  • Breakfast at Sun Palace was excellent with a great selection and attentive service. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The staff were really friendly and helpful. We were celebrating our anniversary and they brought us chocolate covered strawberries, as well as a volcano cake at the Thai restaurant.
Mario Alejandro, 4-night trip

10/10 Excellent

Overall great experience but wish restaurants were open more.
Jacolbey, 4-night trip

10/10 Excellent

Perfect and wonderfull
Yandy, 6-night trip

8/10 Good

The all inclusive package is great and the staffs are welcoming and helpful.
Alex-Liang, 6-night trip

10/10 Excellent

Loved the food and Customer service. Adult only Resort was Quiet
Andre Ranarde, 3-night trip

10/10 Excellent

Food excellent, restaurants very professional and absolutely an amazing experience how staff treated us, very unique. We had King size bed, very nice, the rooms were perfectly kept up thru our stay, and we were spoiled. Sun Palace is the best we had ever been to. Will go again for sure.
Huge turtles come out at night and lay eggs in sand, they weigh between 400 and 600 pounds.
Jacoba J, 7-night trip

10/10 Excellent

Great stay, wonderful and very nice staff. Very beautiful place with great views!!
EDWARD, 3-night trip

10/10 Excellent

Awesome experience.
DAndra, 2-night trip

10/10 Excellent

We enjoyed our 4th trip to Sun palace. Our anniversary dinner on the beach was very romantic. The food was fantastic as always, however we were not to fond of the changes to the Fuego menu. Bring back the bacon wrapped chicken, please...... We visited Trattoria twice for the chicken masala and impeccable service. Sun palace feels like home to us and we cannot wait to see everyone again next year!
Tijuan, 5-night trip

10/10 Excellent

Loved the food, ambience and nightly entertainment. Highly recommend this property and would return.
Casey, 5-night trip

10/10 Excellent

Probably the best service I have ever had at a at an all inclusive resort. Jonathan for the entertainment was exceptional!! Juan at breakfast was extremely accommodating!! Alexander at the Tai restaurant was one of the best waiters I have ever had!! Will return for another visit before the end of the year.
Samuel, 4-night trip

10/10 Excellent

Everyone was extremely professional and helpful and the hotel was extremely clean!
James, 6-night trip

10/10 Excellent

Amazing experience
Guadalupe, 3-night trip

10/10 Excellent

Will be back very soon
Marcus, 3-night trip

10/10 Excellent

The staff was friendly and helpful. Our room was spotless and the A/C kept it nice and cool all day and night! The activity at the party pool was Excellent! Jonathan and Pedro deserve a medal for entertaining us all day!! The food was better than any resort we’d ever stayed in Cancun. We’d definitely be back!!
Isaac Reimer, 5-night trip

10/10 Excellent

Our stay was wonderful!!
Elizabeth, 4-night trip

10/10 Excellent

Excellent
Jorge, 2-night trip

10/10 Excellent

It was all ammazing
Monserrat, 5-night trip

10/10 Excellent

The only thing I didn’t like was the waves were so big we couldn’t get in the ocean until the last day. That’s a big deal if I can’t swim thats a deal breaker.
Johnny, 3-night trip

10/10 Excellent

It’s a great place to have a vacation. Nice and clean good food.
Almete, 4-night trip

10/10 Excellent

Amazing hotel, service, & food. We liked everything about this resort, and we highly recommend for couples looking for a all adults only resort. Everyone provided an excellent service, specially Ignacio swing up bar, Manual pool bar, Steven & Francisco at the Thai restaurant.
Carolina, 3-night trip

10/10 Excellent

We have been several times and will be back! It’s our favorite place!
April Benoit, 4-night trip

10/10 Excellent

Everything about Sun Palace is amazing. This was our third visit, and we brought friends. We love having the ability to visit other Palace Resorts during our stay. The room service food stands out to me. It was just as good as the food in the restaurants. We are definitely looking forward to our 4th visit!!
Tijuan, 2-night trip

6/10 Okay

The best thing about Sun palace is the wait staff and bartenders, They were fantastic! The resort was clean. Food was ok. The bad part is the front desk agents are super pushy and use super pushy sales tactics to try and get you to go and try other resorts and book things. We got there and was sat down and hammered on going to a 90 minute thing. They even went so far as to call our room to remind about that, rather then checking on our stay. One lady said we had to bring each of our IDs and credit cards. It was overbearing and because of that we won’t go back. It’s sad, because we had such a great time with the waitstaff and how friendly and informative they were.
William, 5-night trip

10/10 Excellent

The property was beautiful, the beach right there was amazing. The food was ok. Overall a wonderful place.
Douglas, 4-night trip