Wake Forest University Baptist Medical Center - 4 min drive
Benton Convention Center - 7 min drive
Wake Forest University - 9 min drive
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
Piedmont Triad Intl. Airport (GSO) - 31 min drive
Charlotte-Douglas Intl. Airport (CLT) - 81 min drive
High Point Station - 26 min drive
Restaurants
McDonald's - 14 min walk
Chipotle Mexican Grill - 16 min walk
Texas Roadhouse - 17 min walk
Golden Corral - 19 min walk
Dave & Buster's - 13 min walk
About this property
Quality Inn & Suites Hanes Mall
At Quality Inn & Suites Hanes Mall, you'll be just a 5-minute drive from Hanes Mall and Wake Forest University Baptist Medical Center. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and self-serve breakfast daily between 6:00 AM and 9:00 AM. Also, Lawrence Joel Veterans Memorial Coliseum and Wake Forest University are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
146 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free self-serve breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Traveling with children
Children stay free (see details)
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Luggage storage
Facilities
ATM/banking
Garden
Picnic area
Seasonal outdoor pool
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Upper floors accessible by stairs only
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Local maps
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 26 to September 04
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem
Frequently asked questions
Does Quality Inn & Suites Hanes Mall offer free cancellation for a full refund?
Yes, Quality Inn & Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites Hanes Mall?
Yes, pets are welcome. There's a charge of USD 25 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Hanes Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Hanes Mall?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites Hanes Mall and nearby?
Quality Inn & Suites Hanes Mall has a seasonal outdoor pool and a picnic area, as well as a garden.
What's the area around Quality Inn & Suites Hanes Mall like?
Quality Inn & Suites Hanes Mall is in the heart of Winston-Salem, a short 10-minute walk from Hanes Mall and 5 minutes' walk from Novant Health Forsyth Medical Center.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 28, 2025
Good Value
Adequate lodging for the price
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
A valued customer
The staff was friendly and worked quickly to resolve minor requests that I had for them. Site Manager Tom spoke to me several times and remembered my name which made me feel I was a valued customer. I am sure I will be back for another stay within a few months. I appreciate the service.
Jonathan
Jonathan, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 25, 2025
For one night, it’s okay.
It was okay for one night pop-over. Tub doesn’t drain well and it’s not the most comfortable but it was clean enough.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 9, 2025
Homeless shelter
I have stayed at such a low class place. The are rude and disrespectful. Homeless people have over taken this establishment. Decent people can't stay here because your staff have become the gate keeper for bums. I can you see you facing a serious lawsuit. I suggest you stop housing junkies and homeless people with working people. I am a nurse and I know people on drugs and people with mental health problems. I suggest you do like the Wyndham did and remove your good name from this homeless shelter. Very disappointed and disgusted.
Isabelle
Isabelle, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Gerald
Gerald, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Dina
Dina, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 30, 2024
Delmer H
Delmer H, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2024
Jonathan
Jonathan, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 11, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Joshua
Joshua, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 28, 2024
Nice staff but the property is not in good condition.
Crystal
Crystal, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
Friendly staff
Annazette
Annazette, 1-night family trip
Verified Expedia guest review
4/10 Fair
Oct 27, 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Lisa
Lisa, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 23, 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 22, 2024
charged the price of the room as a security deposit without warning then said expedia reservation wasn’t enough proof to check in. made us drive back to my home 20 miles away to retrieve my ID, ruined an incredibly special night… will never recommend to visitors to my city.
Wesley
Wesley, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2024
Richard
Richard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
I booked this room several months ago when my husband scheduled an upcoming surgery. My husband and i had to leave our home @ 2am to get to his surgery site. My husband's surgery was completed early and we wanted to check in to get some much needed rest it was 12pm. We where told it was to early for check-in however after hearing our story they found us a room that was clean and ready. They made sure it was close to the parking lot due to my husband not being able to walk comfortably. I room was clean, and had all the administers needed. My only compliments is the pillows where small!! However i would stay again simply for their kindness! THANK YOU
Lisbeth
Lisbeth, 1-night family trip
Verified Travelocity guest review
6/10 Good
Oct 10, 2024
The room was fine except for the mold around the tub. The microwave was very noisy. The area right around the motel did not feel as safe as I would have liked. You could not take any food at breakfast with you, and that was inconvenient.
Carolyn
Carolyn, 2-night business trip
Verified Expedia guest review
8/10 Very Good
Oct 8, 2024
Good location. Self parking.
Aldo
Aldo, 11-night family trip
Verified Expedia guest review
2/10 Poor
Oct 1, 2024
Broken lock on the door, visible bugs crawling everywhere, blood stains on the carpet, ripped furniture, stained ceiling, smelled of smoke…unsafe and scary. We didn’t stay and awaiting refund. Quality Inn has agreed to a full refund - awaiting Expedia to provide it.
Victoria
Victoria, 2-night trip
Verified Expedia guest review
4/10 Fair
Sep 30, 2024
Terri
Terri, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 29, 2024
My room was not cleaned well. The desi and night table had wet, sticky substances on them, the desk chair had hair and tiny debris on if and the carpeting had tons of black, tarry pebbles that i stepped on all night.
The TV was weird too; to get the channels to change, I had to do a 10-minute rebooting process (which apparently is required for all guests in every room to work the channel changer.
The bright soot was a guy named Tom who was very easy to deal with in that we couldn’t get there the first night and he gave us a credit no queations asked
Dr. Kenneth
Dr. Kenneth, 2-night trip
Verified Expedia guest review
4/10 Fair
Sep 29, 2024
There were a lot of unsafe looking residents. Seemed like a "short stay" type of motel.
carolee
carolee, 3-night trip
Verified Expedia guest review
2/10 Poor
Sep 29, 2024
Could not stay more than one night, very dirty room