Near Novant Health Forsyth Medical Center, Quality Inn & Suites Hanes Mall offers a welcoming atmosphere with free breakfast, a serene garden, and a convenient business center. Connect to WiFi or unwind by the seasonal outdoor pool. The helpful staff has left previous guests feeling at ease.
Reviews
7.07.0 out of 10
Good
Popular amenities
Pool
Pet friendly
Free parking
Free breakfast
24/7 front desk
Air conditioning
Main amenities (11)
Daily housekeeping
Seasonal outdoor pool
Business center
3 meeting rooms
24-hour front desk
Garden
ATM/banking services
Vending machine
Picnic area
Luggage storage
Banquet hall
Feel at home (6)
Children stay free
Microwave
Private bathroom
Premium TV channels
Garden
Daily housekeeping
$63 nightly
The total price is $72
$72 total
Aug 20 - Aug 21
Total includes taxes and fees
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Accessible Room, 1 King Bed, Non Smoking
Accessible Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
288 sq ft
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom, Non Smoking
Suite, 1 Bedroom, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
576 sq ft
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
288 sq ft
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
288 sq ft
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Smoking
Standard Room, 1 King Bed, Smoking
8.48.4 out of 10
Very good
8 reviews
(8 reviews)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
288 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Single Room, 2 Double Beds, Smoking
Standard Single Room, 2 Double Beds, Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
288 sq ft
Sleeps 4
2 Double Beds
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Sleeps 4
2 Double Beds
View all photos for Room, 2 Double Beds, Smoking (Upgrade)
Room, 2 Double Beds, Smoking (Upgrade)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
7.27.2 out of 10
Good
19 reviews
(19 reviews)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Microwave
288 sq ft
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)
Room, 1 King Bed, Accessible, Non Smoking (Upgrade)
Novant Health Forsyth Medical Center - 5 min walk - 0.4 km
Hanes Mall - 10 min walk - 0.9 km
Wake Forest University Baptist Medical Center - 4 min drive - 3.4 km
Benton Convention Center - 6 min drive - 6.1 km
Wake Forest University - 11 min drive - 8.6 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
Piedmont Triad Intl. Airport (GSO) - 31 min drive
Charlotte-Douglas Intl. Airport (CLT) - 81 min drive
High Point Station - 26 min drive
Restaurants
McDonald's - 14 min walk
Dave & Buster's - 13 min walk
Hero House - 12 min walk
Chipotle Mexican Grill
Popeyes Louisiana Kitchen - 12 min walk
About this property
Quality Inn & Suites Hanes Mall
When you stay at Quality Inn & Suites Hanes Mall, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and self-serve breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
146 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free self-serve breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Traveling with children
Children stay free (see details)
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Luggage storage
Facilities
ATM/banking
Garden
Picnic area
Seasonal outdoor pool
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Upper floors accessible by stairs only
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Local maps
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 26 to September 04
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem
Frequently asked questions
Does Quality Inn & Suites Hanes Mall offer free cancellation for a full refund?
Yes, Quality Inn & Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites Hanes Mall?
Yes, pets are welcome. There's a charge of USD 25 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Hanes Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Hanes Mall?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites Hanes Mall and nearby?
Quality Inn & Suites Hanes Mall has a seasonal outdoor pool and a picnic area, as well as a garden.
What's the area around Quality Inn & Suites Hanes Mall like?
Quality Inn & Suites Hanes Mall is in the heart of Winston-Salem, a short 10-minute walk from Hanes Mall and 5 minutes' walk from Novant Health Forsyth Medical Center.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Quality Inn & Suites Hanes Mall Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Bathroom
Breakfast
Shower
Vat
Location
Hospital
Restaurant
Reviews
4/10 Poor
Aug 1, 2025
It was near mall and access to freeway
Brian
Brian, 2-night trip
8/10 Good
Jul 20, 2025
Rooms were good. They are upgrading the amenities
Denise
Denise, 2-night trip
4/10 Poor
Jun 23, 2025
The only thing good about this property, were the beds were great.
Becky
Becky, 2-night trip
8/10 Good
May 31, 2025
Nice place, polite desk clerk
Guy
Guy, 1-night trip
10/10 Excellent
Jun 4, 2025
It was great!!
Calvin
Calvin, 1-night trip
4/10 Poor
Jun 22, 2025
The stay experience is very average, there is a strange smell
Changchao
Changchao, 1-night trip
2/10 Terrible
Jul 6, 2025
Nothing
ben
ben, 2-night trip
10/10 Excellent
Apr 8, 2025
Great place!
This was a great place to stay and was close enough to the Ramkat. I would stay here again. The guy at the front desk was cool. If you read this thanks!
Shane
Shane, 1-night trip
6/10 Okay
Jun 17, 2025
staff was friendly. The property was not quite what I was expecting. A little run down, and the room phones did not work at all. Weak water pressure
Angel
Angel, 3-night trip
2/10 Terrible
Jun 13, 2025
Terrible. Expedia needs to review this hotel’s policy and reevaluate their plan to continue to promote this establishment.
Jeffery Scott
Jeffery Scott, 1-night trip
8/10 Good
Jun 20, 2025
It’s smelt weird wasn’t the worst .
Tiwayne
Tiwayne, 1-night trip
2/10 Terrible
May 4, 2025
In desperate need of remodeling. The only good thing about this property is the staff
kathi
kathi, 1-night trip
10/10 Excellent
Mar 3, 2025
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Je'Niquau
Je'Niquau, 1-night trip
10/10 Excellent
Mar 1, 2025
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
B
B, 2-night trip
2/10 Terrible
Jun 11, 2025
Never doing it again
Kristopher
Kristopher, 2-night trip
10/10 Excellent
Mar 27, 2025
Sending love to Thom
I have to give it to the staff. They made my stay so amazing. Definitely will go back
Wendy
Wendy, 3-night trip
10/10 Excellent
Jan 28, 2025
Good Value
Adequate lodging for the price
Verified traveler
2-night trip
10/10 Excellent
Apr 27, 2025
Check in/out process ans employees were friendly and quick/easy. Beds were comfy. Room was clean. The tv for some reason was a pain to manage... every time i cut it on i had to "retune" the channels in order to be able to change the channels and i wish the water pressure would have been better (but thats just my preference). Other than those two small areas, neither of which were a huge deal, our stay was nice.
eryn
eryn, 1-night trip
8/10 Good
Dec 25, 2024
Staff was very nice. Hotel might not be modern but it’s clean and safe.
Mars
Mars, 1-night trip
8/10 Good
Feb 21, 2025
Kristy went beyond to make sure my stay was exceptional!! Very nice lady.
Marcia
Marcia, 1-night trip
2/10 Terrible
May 20, 2025
Property is very old and out dated. The hotel lost hot water for the last 2 days wwe were there. I’ll be submitting a request for a refund. I’m done with Quality Inns.
David
David, 3-night trip
8/10 Good
Dec 16, 2024
The facility was clean all around and the staff was really nice
Tenika
Tenika, 4-night trip
8/10 Good
Jan 28, 2025
quiet property even though it is located in a busy area of the city
Jaquata
Jaquata, 2-night trip
2/10 Terrible
Apr 27, 2025
Horrible room, smelly, scary surroundings and people
CLARA
CLARA, 1-night trip
4/10 Poor
May 21, 2025
The facility was older, which didn't matter that much, but the hot water being out when i was trying to get ready for my brother's funeral was just beyond unacceptable!