At the picturesque Port of Civitavecchia, Mercure Civitavecchia Sunbay Park Hotel offers an upscale beach retreat. Enjoy a swim-up bar, marina views, Italian cuisine at the on-site restaurants and unwind with spa services or by taking part in activities like sailing or volleyball. With free in-room WiFi and luggage storage available for your convenience.
Reviews
7.27.2 out of 10
Good
Popular amenities
Bar
Pool
Airport transfer
Pet friendly
Free parking
24/7 front desk
Main amenities (12)
Daily housekeeping
Marina
Private beach
2 restaurants and bar/lounge
Rooftop terrace
Breakfast available
Seasonal outdoor pool
Children's pool
Beach bar
Pool bar
Swim-up bar
Room service
For families (6)
Children stay free
Children's pool
Playground on site
Refrigerator
Garden
Terrace
$100 nightly
The total price is $120
$120 total
Sep 1 - Sep 2
Total includes taxes and fees
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
204 sq ft
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Standard Double Room, Sea View
Standard Double Room, Sea View
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bidet
Shower/tub combination
Sea view
Sleeps 2
1 Queen Bed
View all photos for Quadruple Room
Quadruple Room
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bidet
Shower/tub combination
269 sq ft
Sleeps 4
1 Queen Bed OR 2 Twin Beds
View all photos for Superior Double Room, Sea View
Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive
Ciampino Airport (CIA) - 59 min drive
Santa Marinella Station - 12 min drive
Santa Severa Station - 17 min drive
Civitavecchia Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Esterina - 13 min walk
Pizzeria Kebab - 3 min drive
Fuori Dal Ghetto - 6 min walk
Ristorante Ideale - 8 min walk
Ristorante Pizzeria Le Terme - 3 min drive
About this property
Sunbay Park Hotel
Sunbay Park Hotel puts you just a 5-minute drive from Port of Civitavecchia and features a marina and a rooftop terrace. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights include a beach bar, a children's pool, and a snack bar/deli.
Languages
English, French, Italian, Japanese, Spanish
At a glance
DONE
Hotel size
58 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
2 restaurants
Bar/lounge
Beach bar
Poolside bar
Swim-up bar
Coffee/tea in a common area
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
What to do
Sailing
Motor boating
Private beach nearby
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Seasonal outdoor pool
Marina
At least 80% lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Freshen up
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Ristorante Le Terrazze - Overlooking the ocean and pool, this bar specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Pizzeria del Mare - This beachfront restaurant specializes in pizza and serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
Rollaway beds are available for EUR 30.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 01 to September 07
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel SunBay Park
SunBay Park
SunBay Park Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Opening March 2018
SunBay Park Hotel Civitavecchia
Mercure Sunbay Park Hotel Opening March 2018
Mercure Civitavecchia Sunbay Park Opening March 2018
Mercure Sunbay Park Opening March 2018
Mercure Sunbay Park Hotel
Mercure Civitavecchia Sunbay Park
Mercure Sunbay Park
Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018)
SunBay Park Hotel
Sunbay Park Hotel Hotel
Sunbay Park Hotel Civitavecchia
Sunbay Park Hotel Hotel Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel
Frequently asked questions
Does Sunbay Park Hotel offer free cancellation for a full refund?
Yes, Sunbay Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunbay Park Hotel?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Sunbay Park Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sunbay Park Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Sunbay Park Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sunbay Park Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Sunbay Park Hotel and nearby?
Have fun with onsite activities like sailing and motor boating. Enjoy amenities like a seasonal outdoor pool and a garden.
Are there restaurants at or near Sunbay Park Hotel?
Yes, there are 2 onsite restaurants, featuring beachfront dining, Italian cuisine, and ocean views.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Sunbay Park Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
5.8/10
Amenities
6.6/10
Property conditions & facilities
5.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Food
Breakfast
Water
Towns
Shower
Taxi
Amenities
Lobby
Reviews
8/10 Good
Jul 11, 2025
Location was close to the port and the views were lovely.
shayna
shayna, 1-night trip
8/10 Good
Jul 14, 2025
If you are looking for Rustic charm and great service this is your hotel.
Greg
Greg, 1-night trip
10/10 Excellent
Aug 19, 2025
If was convenient and clean. For kindly staff. Good Breakfast!!
rezarta
rezarta, 1-night trip
10/10 Excellent
Jul 19, 2025
Old fashioned high ceiling rooms with charm. Very clean.
Juan
Juan, 1-night trip
6/10 Okay
Aug 20, 2025
The place is run down
Restaurant can only pay with cash. Food was poor. Couldn't even get ice. More than have the chairs were in disrepair.
Sam
Sam, 1-night trip
6/10 Okay
Aug 18, 2025
No extra pillows and the pillows supplied were very thin
Robert
Robert, 1-night trip
2/10 Terrible
Jul 24, 2025
Unimpressed.
Staff were NOT accommodating and most of them barely spoke English.
maria
maria, 1-night trip
8/10 Good
Jul 4, 2025
Typical of Europe but very slow staff service in the Resturant. Otherwise - all fine
Anthony
Anthony, 1-night trip
4/10 Poor
Jul 9, 2025
Although the front staff was very friendly and helpful, the hotel itself is in very poor shape. The tile in the bathroom shower was covered in black mold, the room wreaked of something like Pinsol,
Lisa
Lisa, 1-night trip
4/10 Poor
Jul 14, 2025
Initial appearance is outdated, staff were okay at reception. The room is very outdated while the bathroom and shower were terrible. The toilet doesn't flush properly, and the shower has no hot water, at best just lukewarm. Water leaks out of the shower into the bathroom area. The restaurant and bar staff were very friendly and helpful and the food at dinner was very good. Breakfast not so much.
Paul
Paul, 1-night trip
6/10 Okay
Jun 23, 2025
Very clean
Good customer service
The property is old but most of the beds are absolutely terrible.
Our backs were in so much pain.
It’s hard to get to and Taxi drivers are not friendly at all. We had the hardest time getting from the train station to the hotel even though is only 7 minutes cab ride away.
andrea
andrea, 1-night trip
4/10 Poor
Jul 5, 2025
Only 2 of the staff member were kind and helpful (youngest front desk lady and the tall man at the resto/bar. The furniture is falling appart and uncomfotable, the patio and doors so dirty and didn't want to use it. The shower room #201 had mold and conners in need of a deep cleaning. Matress are very thin and hard. Couldn't get snaks or drinks in between meals...one of the worst stay I've ever had. Thanks to those 2 employees that made my stay a bit better by truly wanting to give me a good experience. Wojld definatly not go back nor recommand this hotel.
josee
josee, 3-night trip
4/10 Poor
May 17, 2025
Hotel is in a good location, rooms are clean but water for showers and toilet was very low pressure and sometimes didn’t work at all. We spoke to the reception about it and it appeared to be a normal thing and told to wait 30 mins it should get better, which it did but if your on a time schedule you could have an issue. I’m sure it was a stellar hotel in its day.
Derek
Derek, 1-night trip
4/10 Poor
May 6, 2025
This was rated as a 4 star hotel but from our perspective it wasn't even close. The overall condition of the hotel was run down. It requires an extensive upgrade. I would not recommend this hotel to anybody looking for a 4 star.
David
David, 2-night trip
6/10 Okay
Aug 19, 2025
For our overnight stay before our cruise we wanted somewhere close to the port. This hotel was budget friendly and a great location option.
You could tell that the hotel had been around for awhile. It was clean and quaint but there were no modern upgrades to the face or entryway. My husband and the driver laughed at the fact that he had to self serve by grabbing a trolly to unload the luggage from the taxi.
The process for checkin was short and seamless. The staff at the counter were very nice and accomodating. They assisted us with contacting taxi services to take us to and from the city centre of Civitacchia and also to the cruise port on the day of embarkation.
The elevator didnt seem fully functional. It was very old and could only fit two people at a time. Thankfully, they gave us a room on the first floor so my son and I were able to walk up to meet the elevator that held the trolly with our bags.The staircase leading to the room was dark and the lights in the corridors were very dimmly lit and seem to operate on a sensor. It was a little creepy entering and exiting the room but for the most part we did not feel unsafe.
The room and bathroom was clean and spacious...but again, we could tell that not much had been done to upgrade the aesthetics except for the wall paint and design. So anyone looking at pictures posted should manage their expectations. The breakfast buffet was small.
Overall I would say its a decent option for short term stay i.e.3 nights max.
Simone
Simone, 1-night trip
10/10 Excellent
Oct 6, 2024
Beautiful place with great views
Nina
Nina, 1-night trip
8/10 Good
Nov 30, 2024
We visit before our cruise it was very nice and the views are amazing. Our balcony was amazing ……..remember traveling from USA you need euro plugs to charge electronics we didn’t remember .
Juaninne
Juaninne, 1-night trip
4/10 Poor
Sep 9, 2024
Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice.
Marie
Marie, 1-night trip
8/10 Good
Oct 22, 2024
Got some misinformation at checkin but overall good place to stay.
Robert
Robert, 1-night trip
6/10 Okay
Oct 28, 2024
The accomaodation need renovation, it is good for one night
Henk
Henk, 1-night trip
8/10 Good
May 3, 2025
A Great Night's Sleep in Civitavecchia.
The hotel property location is absolutely beautiful. It appears either under reconstruction or in continual decay. It appears there is little or no staff present other than a couple who manage the front desk and the restaurant/bar alone. Dinner was very good and we appreciated the husband who was the only server and only person present. No one was present at breakfast and no one could figure out the coffee/expresso machine.
However, for the price we paid for one night, we would most definitely cone back due to the beautiful view and quality bed and mattress.
It was an excellent value for cruise passengers looking for a great night's sleep at a very reasonable rate.
Our hope os that it is under improvement as the property is gorgeous and could be turned into a 5 star resort.
It's only 4 kilometers from the Civitavecchia cruise port which makes it very convenient. Please know that dinner on their balcony was tremendous and we appreciated the service we received.
Richard G
Richard G, 1-night trip
8/10 Good
Dec 23, 2023
Beautiful location
Lori
8/10 Good
Nov 12, 2023
Friendly staff, quiet, good food, beautiful balcony view
Laura
Laura, 4-night trip
10/10 Excellent
May 9, 2024
Great property
Michel
Michel, 1-night trip
4/10 Poor
Oct 15, 2024
Nice périple but outdated hotel
3 nights stay, disapointing, strange to know it is a Mercure.