8/10 Very Good
Jan 26, 2025
For the price point, this place is clean and comfortable and within a short distance of popular tourist areas.
The only frustrating thing about our stay was the problem with the elevators during our stay. When we arrived, one of the elevators was already marked off with a closed sign for repairs. After checking in, we go to get on the open elevator , and after clicking any button that we could, we could not get the elevator going. So then we go to the front desk and tell them and they said that they would reset it even though they have already had to for the day. Of course, this is kind of nerve-wracking but we didn't want to carry our suitcases and kid to the 5th floor.
When we woke up the next day for the breakfast (which was kinda lack luster), I pressed the button to go down. Nothing happened and there was no sign saying otherwise. I used the stairs and when I came down, the other guests were talking about the elevator being completely down and needing to be fixed.
I understand that things happen and things need to be fixed, but this was obviously a problem that was happening prior to our own arrival. There were so many older couples that were having to make their way down stairs that shouldn’t have had to. I just wish management would have addressed this all earlier —- and clearer to their guests
Verified traveler
1-night family trip
Verified Hotels.com guest review
